Application Support

2 months ago


Singapur, Singapore Upskills Full time
Upskills provides expert financial software consulting to investment banks and leading financial institutions in Asia Pacific, Middle East and Europe. With a strong, Front to Back expertise in the cash and derivatives markets, coupled by an in-depth knowledge of financial markets technologies, we provide smart and efficient solutions.

We are seeking a highly motivated L3 Application Support for our Global Markets FX E-trading systems with key responsibilities as below:
  • Hands-on L3 support for a time critical trading system.
  • Monitor trading applications and respond promptly to issues and incidents.
  • Provide real-time support for all trading applications including pre-trade, execution, and post-trade systems.
  • Investigate and resolve technical problems related to application performance, connectivity, and data accuracy
  • Investigate Production and test environments issues.
  • Manage the deployment and configuration of trading system applications across various environments (e.g., test, staging, production)
  • Support DR tests, manage audit requests, manage security checks and documentations and other tasks related to the safe running of the application.
  • Work with developers to understand how the system works.
  • Write support documentation.


Requirements
  • Master or Bachelor's Degree in Information Technology, Computer Network, Data Communications, or relevant discipline 
  • At least 5 years of experience as Application Support
  • Knowledge of UNIX environment, including performing various tasks from the UNIX terminal
  • Strong analytical and problem-solving skills
  • In-depth knowledge of computer hardware, software, and OS (Windows and macOS)
  • Hands-on experience in Windows server administration and basic knowledge in Linux server administration.
  • Strong programming skill with Java is a plus 
  • Have experience with Linux and Oracle Database
  • Have experience about Cloud is a big plus.
  • Keen interest in financial markets. Working knowledge of financial products a plus
  • Fluent English and good communication skills




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