Technical Support Specialist

4 days ago

Singapur, Singapore DSM Full time

Job title – Technical Support Specialist

Location – Singapore

Job model – Onsite

At dsm-firmenich people are at the heart of the company. We are committed to equal employment opportunities and value diversity in the workplace.

Your key responsibilities

Provide technical support to customers, sales staff and customer service group including on-site visits. Develop new application protocols for specific product needs (e.g. validation of new product matrices). Develop and present technical presentations at industry meetings, seminars and webinars. Ability to troubleshoot products and design and execute experimental protocols using basic knowledge of chemistry, lab techniques, equipment and computer software as well as properly document results. Administer the product training program for products under their supervision. Support new product introductions by supporting R&D through the Design process, validation studies, beta site studies and staff/customer training. Drive Technical Publication in International Journal for Product Branding as well as Key Opinion Leaders Relationship Building. Establish Methods Application Development and Experiment with local Customer Food Matrices Provide Technical Presentation in Customer Workshops and Conferences in the Asia region. Travel is expected to be about 50% focusing on India and South Asia region. Required to be onsite during working hours for laboratory testing. Maintenance of lab equipment according ISO 9000. Advise on and support Safety risk assessment and new Chemicals Review documentation.

You bring 

Minimum Bachelors of Science in related field. (Chemical, Biology...etc) 

Fresh graduates with internship lab experience are welcome to apply. 1-2 years of working experience is preferred.

Must have an analytical skill with experience in troubleshooting.

Very good written and verbal communication skills. 

Abilities: Ability to troubleshoot issues with products and services. Effectively communicate with others regarding technical product and market issues. Keen awareness of product and technical performance issues. 

We bring 

A rich history and a promising future of bold scientific innovation and passionate creation with our customers. 

A space to grow by encouraging and supporting curiosity and an open mindset. 

A culture that prioritizes safety and well-being, both physically and mentally. 

The opportunity to work for a company where sustainability is much more than a claim and is core to our strategy and purpose. 

A space to grow by encouraging and supporting curiosity and an open mindset. 

Barrier-free communities within our organization where every employee is equally valued and respected – regardless of their background, beliefs, or identity. 

Equal opportunities commitment

dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate: (here,) there’s a place for everyone with us.

dsm-firmenich is an Equal Opportunity and Affirmative Action Employer. Our people are as diverse as our customers. For us that includes a commitment to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

We are committed to providing reasonable support for disabled applicants in our recruiting process.

  • Technical Support Specialist

    4 weeks ago

    Singapur, Singapore IRMA INSIGHTS PTE. LTD. Full time

    Roles & ResponsibilitiesJob Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Level 1 Technical Support Specialist. In this role, you will be the first point of contact for our customers seeking technical assistance over the phone, email, or chat. You will diagnose and troubleshoot software and hardware problems...

  • Technical Support Specialist

    4 weeks ago

    Singapur, Singapore IRMA INSIGHTS PTE. LTD. Full time

    Roles & ResponsibilitiesJob Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Level 1 Technical Support Specialist. In this role, you will be the first point of contact for our customers seeking technical assistance over the phone, email, or chat. You will diagnose and troubleshoot software and hardware problems...

  • Technical Support Specialist

    2 weeks ago

    Singapur, Singapore Nuvei Full time

    Technical Support Specialist Hybrid The payment processing industry is evolving rapidly, and businesses seek reliable partners to aid in their growth. JOIN NUVEI. Nuvei, the Canadian fintech company (NASDAQ: NVEI) (TSX: NVEI), accelerates clients' global business with modular, flexible, and scalable technology facilitating next-gen payments, diverse payout...

  • Technical Support Product Specialist

    2 months ago

    Singapur, Singapore PRISM+ Full time

    We are looking for a Technical Support Product Specialist with excellent communication and diagnostic skills.As a technical support product specialist, you will required to perform the thorough product testing and evaluation, provide technical support, advice, and to provide solutions to consumers and businesses in regards to technical, hardware, and system...

  • Technical Support Product Specialist

    4 weeks ago

    Singapur, Singapore PRISM+ Full time

    We are looking for a Technical Support Product Specialist with excellent communication and diagnostic skills.As a technical support product specialist, you will required to perform the thorough product testing and evaluation, provide technical support, advice, and to provide solutions to consumers and businesses in regards to technical, hardware, and system...

  • Technical Support Specialist

    1 month ago

    Singapur, Singapore Nuvei Full time

    Technical Support SpecialistHybridThe world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow.WE ARE NUVEI.  Nuvei (NASDAQ: NVEI) (TSX: NVEI) the Canadian fintech company accelerating the business of clients around the world. Nuvei’s modular, flexible and scalable technology allows...

  • Technical Support Specialist

    4 weeks ago

    Singapur, Singapore Nuvei Full time

    Technical Support SpecialistHybridThe world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow.WE ARE NUVEI.  Nuvei (NASDAQ: NVEI) (TSX: NVEI) the Canadian fintech company accelerating the business of clients around the world. Nuvei’s modular, flexible and scalable technology allows...

  • Technical Support Specialist

    1 month ago

    Singapur, Singapore Nuvei Full time

    Technical Support SpecialistHybridThe world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow.WE ARE NUVEI.  Nuvei (NASDAQ: NVEI) (TSX: NVEI) the Canadian fintech company accelerating the business of clients around the world. Nuvei’s modular, flexible and scalable technology allows...

  • Technical Support Specialist

    4 weeks ago

    Singapur, Singapore Nuvei Full time

    Technical Support SpecialistHybridThe world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow.WE ARE NUVEI.  Nuvei (NASDAQ: NVEI) (TSX: NVEI) the Canadian fintech company accelerating the business of clients around the world. Nuvei’s modular, flexible and scalable technology allows...

  • Technical Support Engineer

    3 weeks ago

    Singapur, Singapore Sonova Full time

    As a member of our global Manufacturing Engineering team, you will be supporting production and repair systems within the Technical Support & Education team. In this role, you will provide technical support and training to employees on various processes, ensuring seamless operations and knowledge sharing. Additionally, you will participate in the rollouts...

  • ROV Technical Specialist

    2 weeks ago

    Singapur, Singapore Royal Ocean Marine Full time

    Royal Ocean Marine, a leading headhunting /recruitment agencies company in the maritime industry based in Singapore, is seeking a highly skilled (ROV) Technical Specialist to join our client's team. As a (ROV) Marine Technical Specialist, you will be responsible for providing expert technical support and guidance to ensure the smooth operations of marine...

  • Technical Support Engineer

    2 weeks ago

    Singapur, Singapore 3160 KLA-Tencor (Singapore) Full time

    DescriptionTechnical Support Engineers (TSEs) provide assistance for technical issues related to KLA equipment, tackling challenges that field product support teams may struggle with. This role demands a deep understanding of system operations and the ability to solve complex problems.Responsibilities:Exercise judgment within established practices to achieve...

  • Technical Support Engineer

    1 month ago

    Singapur, Singapore 3160 KLA-Tencor (Singapore) Full time

    Description Technical Support Engineers (TSEs) respond to ongoing technical issues of KLA equipment where field product support teams were unable to solve. This role working on challenging problems and require in-depth system knowledge and a sound understanding of operating principles. Responsibilities: Exercise judgment within broadly defined...

  • Technical Support Engineer

    4 weeks ago

    Singapur, Singapore 3160 KLA-Tencor (Singapore) Full time

    Description Technical Support Engineers (TSEs) respond to ongoing technical issues of KLA equipment where field product support teams were unable to solve. This role working on challenging problems and require in-depth system knowledge and a sound understanding of operating principles. Responsibilities: Exercise judgment within broadly defined...

  • Regional Technical Specialist

    2 weeks ago

    Singapur, Singapore CooperCompanies Full time

    Job Summary:As a Regional Technical Specialist, you will play an active role in meetings, providing updates and insights on technical matters. Additionally, you will assess technical issues for Dead on Arrival (DOA) classification, contribute to knowledge articles for streamlined troubleshooting, offer on-site support for New Product Introduction (NPI)...

  • Operational Support Specialist

    2 days ago

    Singapur, Singapore Adyen Full time

    This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.  For our teams, we create an environment with opportunities for our people to succeed, backed by the...

  • Technical Support Specialist

    1 month ago

    Singapur, Singapore Philips Full time

    JOB DESCRIPTION Job Title Technical Support Specialist - Healthcare Informatics Job Description Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow. But it’s not just what we...

  • Technical Support Specialist

    4 weeks ago

    Singapur, Singapore Philips Full time

    JOB DESCRIPTION Job Title Technical Support Specialist - Healthcare Informatics Job Description Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow. But it’s not just what we...

  • Technical Product Specialist, MPO

    2 months ago

    Singapur, Singapore TikTok Full time

    Team Introduction As Monetization Product Operations (MPO) our goal is to help businesses have seamless experiences with our advertising solutions, by designing and scaling support processes to resolve technical issues within our product. We're a global team with regional hubs in Singapore, China, Israel, London and multiple locations in the US, and we're...

  • Technical Product Specialist, MPO

    4 weeks ago

    Singapur, Singapore TikTok Full time

    Team Introduction As Monetization Product Operations (MPO) our goal is to help businesses have seamless experiences with our advertising solutions, by designing and scaling support processes to resolve technical issues within our product. We're a global team with regional hubs in Singapore, China, Israel, London and multiple locations in the US, and we're...