Current jobs related to Collection Agency Management Unit - Singapur - OCBC Bank

  • Performance Leader for Singapore Collections

    4 days ago

    Singapur, Singapore AMEX Full time

    About the RoleWe are seeking a highly skilled and experienced Performance Leader to join our Singapore Collections team. As a key member of our global collections organization, you will be responsible for managing 3rd party collection partners in Singapore, servicing Call & Collect, Legal and other Specialty portfolios.Key ResponsibilitiesMaximize...

  • Team Ldr-Collections

    4 days ago

    Singapur, Singapore AMEX Full time

    You Lead the Way. Weve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a...

  • Performance Leader, Global Collections

    17 hours ago

    Singapur, Singapore AMEX Full time

    About the RoleWe are seeking a highly skilled Performance Leader to join our Global Collections team in Singapore. As a key member of our team, you will be responsible for managing 3rd party collection partners, maximizing collections effectiveness, and minimizing operational risk.Key ResponsibilitiesOversee and optimize agency performance to drive...

  • Head of Collections

    4 months ago

    Singapur, Singapore OCBC Bank Full time

    Head of Collections-(240000HY) Description Job Summary: 1.Manage collection shop for Consumer Financial Services and Emerging Business mainly through two sections by prevention section by performing dunning on arrears/excess/overdue and dormant accounts to proactively prevent accounts from turning NPL and recovery Section -Reduce Specific...

  • Unit Head, NPL

    3 months ago

    Singapur, Singapore OCBC Bank Full time

    Unit Head, NPL & Recovery -(240000VX) Description Job Summary: Manage, strategize, and lead teams to deliver the budgeted plan, maximise recovery for bad debt unsecured portfolio. Oversee portfolio and performances of external debt collection agencies. Analyze performance trends and manage KPI’s for Delinquency, NPL & Recovery results. Manage...

  • Collections Specialist

    1 week ago

    Singapur, Singapore HSBC Full time

    Role SummaryWe are seeking a highly skilled and experienced Collections Associate to join our team at HSBC. As a key member of our Wealth and Personal Banking division, you will play a critical role in delivering exceptional customer service and driving business growth.Key ResponsibilitiesManage and review delinquent and revoked accounts to minimize default...

  • Collections Manager

    1 week ago

    Singapur, Singapore ST Engineering Full time

    Job Title: Assistant Manager, CollectionsJob Summary:The Assistant Manager, Collections will lead a team of Collections Specialists and provide guidance in day-to-day operations. This role reports to the Head of Credit Control and Collections and supports them in matters concerning Accounts Receivable and collection. The Assistant Manager, Collections will...

  • Credit Collection Specialist

    17 hours ago

    Singapur, Singapore APEX CREDIT MANAGEMENT PTE. LTD. Full time

    Job Title: Credit Collection ExecutiveJob Summary:We are seeking a highly motivated and experienced Credit Collection Executive to join our team at APEX CREDIT MANAGEMENT PTE. LTD. The successful candidate will be responsible for collecting outstanding payments from account holders, negotiating payment plans, and reducing debt delinquencies.Key...

  • Assistant Manager, Collections

    3 months ago

    Singapur, Singapore ST Engineering Full time

    Title: Assistant Manager, Collections Job ID: Location: ST Engineering Hub, SG Description: Job Summary:  The role is responsible for leading a team of Collections Specialists and provides guidance to them in day-to-day operations. He/ she reports to the Head of Credit Control and Collections and supports him in all matters concerning...

  • Credit Collection Executive

    20 hours ago

    Singapur, Singapore APEX CREDIT MANAGEMENT PTE. LTD. Full time

    Roles & ResponsibilitiesResponsibilities:• Contact account holder via outgoing phone calls to remind them on their outstanding payments and commit dates for payment.• Working out installment payment plan with the account holder when necessary.• To ensure prompt timely instalment payments by the account holders.• Reduce debt delinquencies and credit...

  • Agency Performance Manager

    2 weeks ago

    Singapur, Singapore AIA Full time

    AIA's Vision for a Sustainable FutureWe're committed to creating a healthier, more sustainable future for everyone. If you share our passion for inspiring positive change, read on.About the RoleAs a key member of our team, you'll develop and implement effective distribution management strategies to drive business growth in AIA agency offices. Your focus will...

  • Credit and Collections Specialist

    2 weeks ago

    Singapur, Singapore Marina Bay Sands Full time

    Job ScopeKey ResponsibilitiesCollaborate with the Credit Manager to collect receivables, resolve disputes, and negotiate payment terms to ensure timely payment.Verify and update new contracts daily, ensuring the creation of AR accounts requests is completed within the same day. Provide support to Business Units by responding to credit account-related email...

  • Recruitment Manager

    4 months ago

    Singapur, Singapore Prudential plc Full time

    Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

  • Head of Collections Management

    2 weeks ago

    Singapur, Singapore OCBC Bank Full time

    Job SummaryWe are seeking a seasoned professional to lead our Collections and Recovery efforts in Consumer Financial Services and Emerging Business. The ideal candidate will have a strong background in collections and recovery processes, with hands-on experience in managing delinquent accounts and reducing specific provision and NPL.Key...

  • Head of Collections Management

    2 weeks ago

    Singapur, Singapore OCBC Bank Full time

    Job SummaryWe are seeking a seasoned professional to lead our Collections and Recovery efforts in Consumer Financial Services and Emerging Business. The ideal candidate will have a strong background in collections and recovery processes, with hands-on experience in managing delinquent accounts and reducing specific provision and NPL ratios.Key...

  • Head of Collections Management

    1 week ago

    Singapur, Singapore OCBC Bank Full time

    Job Summary:As the Head of Collections, you will be responsible for managing the collection shop for Consumer Financial Services and Emerging Business. Your primary goal will be to proactively prevent accounts from turning non-performing by performing dunning on arrears, excess, and overdue accounts. You will also be responsible for reducing specific...

  • VP, Development Manager

    4 months ago

    Singapur, Singapore United Overseas Bank Full time

    VP, Development Manager (Collections), Cards Technology Posting Date: 19-May-2023 Location: Singapore (City Area), Singapore, Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories...

  • Collection Specialist

    2 weeks ago

    Singapur, Singapore Experian Full time

    {"Job Title: Collection SpecialistAbout the Role:We are seeking a highly motivated and results-driven Collection Specialist to join our Credit Services team in Experian Singapore. As a key member of our team, you will be responsible for managing all collection activities, negotiating with customers, and maintaining high levels of performance.Key...

  • Head of Collections

    2 days ago

    Singapur, Singapore OCBC Bank Full time

    Job Summary:As a seasoned professional, you will be responsible for managing the collection shop for Consumer Financial Services and Emerging Business. Your primary focus will be on preventing accounts from turning non-performing by performing dunning on arrears, excess, and overdue accounts. Additionally, you will manage the Collection Hub operations for...

  • Senior Collections Management Associate

    3 weeks ago

    Singapur, Singapore Mapletree Full time

    Senior Collections Management Associate Employment Type: Permanent Overview This role is designed to assist in the execution of the collections management process for a designated portfolio of properties. The position involves collaboration with both internal teams and external partners, including collection agents, throughout the workflow. Key...

Collection Agency Management Unit

4 months ago

Singapur, Singapore OCBC Bank Full time
Collection Agency Management Unit -(240000T3)

Description

Job Summary:

·Collections Agency – manage external collection agencies’ debt collection function & performance to ensure prompt and satisfactory service standards being rendered

·Inhouse Recovery Support

Duties and Responsibilities:

Financial

 To achieve monthly target indicator set in terms of delinquencies and recoveries To maximise Bad Debt Recovery collection for written off accounts (above 180 days past due) for Unsecured and Secured accounts

Contribute to meet department financial KPI and departmental cost

Compliance

Ensure timely submission of external agencies Control/Assessment reports within the TA.

Ensure strict adherence to all credit policies, procedures, BNM guidelines, compliance, information security, etc

Processes

Manage agencies’ debt collection support function and performance to ensure prompt and satisfactory service standards being rendered

Perform account assignment to the collection agencies.

Check accounts submitted by external collections agency for commission claim

Managing and obtaining approval for composite settlement or instalment plan

Assist to negotiate for settlement and handle difficult customers

Managing customers complaints and provide prompt resolutions to meet customer’s expectation.

Human Capital

Take on additional tasks and/or projects when assigned

Back up other colleagues during their absence

Qualifications

Skill Sets / Experiences:

•Hands-on experience in Collections and Recovery Process;

•Knowledge and practical experience of litigation process and understand regulatory requirements;

•Practical knowledge and experience on unsecured products, collections and recovery system.

•Good negotiation skills.

•Good communication and writing skills.

•Experience in establishing plans; processes and managing resources.

Experience & Qualifications

•Proficient in English and good writing skills.

•Pleasant disposition with good interpersonal and communication skills

•Positive attitude together with initiative; and able to work independently

•Able to motivate team towards achieving goals.

•Good knowledge of Microsoft Words, Excel, and PowerPoint.