Assistant Manager, Reservations

Reporting to the Revenue & Reservations Manager, the incumbent will be required to:Handle guest telephone and email inquiries, and improve guest experience score.Offer appropriate room types, price inclusions, upsell and handle price objections.Ensure all reservations are thoroughly reviewed prior to guest’s arrivalReview daily reservation booked,...

Job Description Manage reservation requests - Monitor team to ensure that information provided to guests are accurate and update- Assist guests on enquiries and provide room recommendations or packages to guests based on their purpose of stay- Resolve escalated guests' concerns and feedback relating to reservation requests- Monitor guest satisfaction...

POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions...

Roles & ResponsibilitiesJOB SUMMARYOversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine...

Job DescriptionWhat do we expect from you?Under the general guidance of the Reservation Supervisor or any other authorized by the management, handle all room reservation inquiries to the required standard, maintain accurate and complete records of all reservations, and take every opportunity to maximize revenue potential for the hotel through the upselling...

POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions...

JOB SUMMARY Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type....

Company Description Mondrian Singapore Introduction A breaker of boundaries, the hotel is ideally placed between the mavericks of Chinatown and the makers of the CBD. Today, Duxton Hill is Singapore’s most up-and-coming neighbourhood, featuring barista cafes, world-class eateries and bars, art galleries and independent boutiques. Now Mondrian arrives at...

JOB SUMMARY Ensure accuracy of room blocks, reservations, and group market codes. Communicate company values and culture to new employees. Review and implement new reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room...

Company Description Sofitel Singapore City Centre, an iconic hotel which opens in October 2017 will form part of a mixed-use development at Tanjong Pagar Centre, a multi-billion dollar development, which will become Singapore’s tallest building at 290 meters set around landscaped parkland and direct MRT station access. The 223-room Sofitel Singapore...

Dining Reservations Executive Apply now Position: Dining Reservations Executive (Full time #539162) Property / Office: Mandarin Oriental, Singapore Location: Singapore Summary of Responsibilities Answer all incoming calls as per Mandarin Oriental standard Take reservations through various channels Keep track of reservations and ensure that menus...

Dining Reservations Executive Apply now Position: Dining Reservations Executive (Full time #539162) Property / Office: Mandarin Oriental, Singapore Location: Singapore Summary of Responsibilities Answer all incoming calls as per Mandarin Oriental standard Take reservations through various channels  Keep track of reservations and ensure...

Company Description HOTEL OVERVIEW Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s...

JOB SUMMARY Respond quickly and efficiently to all reservations-related requests made by prospective hotel guests, corporate bookers, travel agents and co-workers. Promotes room sales through phone contacts and maintains a good relationship with business contacts. Assist the Reservations Manager to ensure the smooth operation of the department. This...

JOB SCOPE Provide luxury service by communicating to each guest in a thoughtful, tailored, and authentic manner; making each guest feel as they are the sole focus of your time. Meet or exceed all Marina Bay Sands Standards associated with the job role, to include Forbes and Luxury Hotel standards. Assist both in-house and external guests with the...

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...

As Methodology & Strategy Lead, within the Life and Heath Global Reserving Centre, you will be responsible for all L&H reserving methodology topics across all bases & metrics. You will provide thought leadership within SCOR on L&H actuarial and finance topics, develop approaches & proposals on a range of complex and interesting reserving topics, and provide...

Roles & ResponsibilitiesAbout Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment...

Roles & ResponsibilitiesJob Description Operate and manage the Reservations Sales function of the Hotel. Update guest profiles for reference when needed. Handle telephone enquiries, process reservations, upsell rooms and enter data of reservations received. Maximise potentials in the Hotel’s occupancy and revenue whilst protecting the Hotel's business...

About Four Seasons:Four Seasons is driven by its team members who strive for continuous improvement and exceptional treatment of others. Team members worldwide create extraordinary experiences through a commitment to luxury and genuine hospitality. Four Seasons fosters a culture that values recognizing familiar faces, welcoming newcomers, and treating...