Reservations Executive

4 weeks ago


Singapur, Singapore MILLENNIUM & COPTHORNE INTERNATIONAL LIMITED Full time
Roles & Responsibilities

Job Description

  • Operate and manage the Reservations Sales function of the Hotel.
  • Update guest profiles for reference when needed.
  • Handle telephone enquiries, process reservations, upsell rooms and enter data of reservations received.
  • Maximise potentials in the Hotel’s occupancy and revenue whilst protecting the Hotel's business mix.
  • Provide efficient and courteous telephone service to guests and callers to create a favorable image of the Hotel.
  • Provide comprehensive and accurate information to internal and external customers.
  • Build good rapport with business associates and internal customers.
  • Establishes and maintains good relations with corporate accounts travel agencies, airlines and other booking sources.
  • Perform any other works as and when assigned by the Management.

Requirements

  • 1-3 years of experience in a similar capacity
  • Comfortable working in a fast paced environment
  • Effective communication and interpersonal skills
  • Familiar with hospitality packages/products/services
  • Customer service oriented

Tell employers what skills you have

Work Autonomously
Front Office
Upselling
Customer Service Oriented
Analytical Capability
Actuarial
Reserves
Secondary Education
Quality Assurance
Hospitality Industry
Research and Development
Compass
Portfolio Management
Opera
Fixed Income
Customer Service
Equities
Hospitality
  • Executive, Reservation

    3 months ago


    Singapur, Singapore Ascott International Management Pte Ltd Full time

    Job Description Manage reservation requests - Monitor team to ensure that information provided to guests are accurate and update- Assist guests on enquiries and provide room recommendations or packages to guests based on their purpose of stay- Resolve escalated guests' concerns and feedback relating to reservation requests- Monitor guest satisfaction...


  • Singapur, Singapore Park Regis Singapore Full time

    Reporting to the Revenue & Reservations Manager, the incumbent will be required to:Handle guest telephone and email inquiries, and improve guest experience score.Offer appropriate room types, price inclusions, upsell and handle price objections.Ensure all reservations are thoroughly reviewed prior to guest’s arrivalReview daily reservation booked,...


  • Singapur, Singapore Four Seasons Hotels and Resorts Full time

    About Four Seasons:Four Seasons is driven by its team members who strive for continuous improvement and exceptional treatment of others. Team members worldwide create extraordinary experiences through a commitment to luxury and genuine hospitality. Four Seasons fosters a culture that values recognizing familiar faces, welcoming newcomers, and treating...


  • Singapur, Singapore Mandarin Oriental Hotel Full time

    Dining Reservations Executive Apply now Position: Dining Reservations Executive (Full time #539162) Property / Office: Mandarin Oriental, Singapore Location: Singapore Summary of Responsibilities Answer all incoming calls as per Mandarin Oriental standard Take reservations through various channels  Keep track of reservations and ensure...


  • Singapur, Singapore Mandarin Oriental Hotel Full time

    Dining Reservations Executive Apply now Position: Dining Reservations Executive (Full time #539162) Property / Office: Mandarin Oriental, Singapore Location: Singapore Summary of Responsibilities Answer all incoming calls as per Mandarin Oriental standard Take reservations through various channels  Keep track of reservations and ensure...


  • Singapur, Singapore Mandarin Oriental Hotel Full time

    Dining Reservations Executive Apply now Position: Dining Reservations Executive (Full time #539162) Property / Office: Mandarin Oriental, Singapore Location: Singapore Summary of Responsibilities Answer all incoming calls as per Mandarin Oriental standard Take reservations through various channels Keep track of reservations and ensure that menus...

  • Reservations Executive

    2 months ago


    Singapur, Singapore Accor Full time

    Company Description HOTEL OVERVIEW Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s...


  • Singapur, Singapore Accor Full time

    Company Description HOTEL OVERVIEW Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s...


  • Singapur, Singapore Four Seasons Hotels and Resorts Full time

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...


  • Singapur, Singapore Four Seasons Hotels and Resorts Full time

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...


  • Singapur, Singapore FOUR SEASONS HOTEL SINGAPORE Full time

    Roles & ResponsibilitiesAbout Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment...


  • Singapur, Singapore FOUR SEASONS HOTEL SINGAPORE Full time

    Roles & ResponsibilitiesAbout Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment...


  • Singapur, Singapore CAPELLA HOTEL, SINGAPORE Full time

    Roles & ResponsibilitiesPosition OverviewThe Capella Connects Executive handles reservations enquiries and communications from guests, travel agents, and referral networks.The RoleAnswer questions regarding hotel facilities and services, airline partnerships, local attractions, directions, etc. Communicate pertinent guest information to designated...

  • Reservation Executive

    3 months ago


    Singapur, Singapore Shangri-La Full time

    We are looking for someone who: Has a passion for customer sales Preferably has experience working in reservation and with relevant hospitality background Loves interacting with guests Has strong interpersonal skills and communication skills Enjoys working as part of a team Has a can-do attitude Is a self-starter Enjoys crafting best-fit...


  • Singapur, Singapore CAPELLA HOTEL, SINGAPORE Full time

    Roles & ResponsibilitiesPosition OverviewThe Capella Connects Executive handles reservations enquiries and communications from guests, travel agents, and referral networks.The Role Answer questions regarding hotel facilities and services, airline partnerships, local attractions, directions, etc. Communicate pertinent guest information to designated...


  • Singapur, Singapore Capella Singapore Full time

    Position OverviewThe Capella Connects Executive handles reservations enquiries and employ sales techniques in order to secure and process reservations for guest accommodations, maximizing hotel room rates and occupancy using effective up selling and suggestive selling methods. Responds to communications from guests, travel agents, and referral networks...


  • Singapur, Singapore Marina Bay Sands Full time

    JOB SCOPE Provide luxury service by communicating to each guest in a thoughtful, tailored, and authentic manner; making each guest feel as they are the sole focus of your time. Meet or exceed all Marina Bay Sands Standards associated with the job role, to include Forbes and Luxury Hotel standards. Assist both in-house and external guests with the...


  • Singapur, Singapore Marina Bay Sands Full time

    JOB SCOPE Provide luxury service by communicating to each guest in a thoughtful, tailored, and authentic manner; making each guest feel as they are the sole focus of your time. Meet or exceed all Marina Bay Sands Standards associated with the job role, to include Forbes and Luxury Hotel standards. Assist both in-house and external guests with the...


  • Singapur, Singapore Far East Organization Full time

    Responsibilities Be part of Far East Hospitality dynamic Central Reservations team managing 18 hotels and 8 Serviced Residences. Handle reservations received via all channels timely and accurately according to SOPs Liaise with bookers and hotels/sales to ensure smooth pre-arrival experience Maintain up-to-date information of all promotions and...


  • Singapur, Singapore Far East Organization Full time

    Responsibilities Be part of Far East Hospitality dynamic Central Reservations team managing 18 hotels and 8 Serviced Residences. Handle reservations received via all channels timely and accurately according to SOPs Liaise with bookers and hotels/sales to ensure smooth pre-arrival experience Maintain up-to-date information of all promotions and...