Reservation and Call Center Executive

Roles & ResponsibilitiesPosition OverviewThe Capella Connects Executive handles reservations enquiries and communications from guests, travel agents, and referral networks.The Role Answer questions regarding hotel facilities and services, airline partnerships, local attractions, directions, etc. Communicate pertinent guest information to designated...

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...

About Four Seasons:Four Seasons is driven by its team members who strive for continuous improvement and exceptional treatment of others. Team members worldwide create extraordinary experiences through a commitment to luxury and genuine hospitality. Four Seasons fosters a culture that values recognizing familiar faces, welcoming newcomers, and treating...

Position OverviewThe Assistant Manager, Capella Connects provides guests, with exceptional customer service throughout the reservation process. Assisting the Manager, Capella Connects, he/she works in conjunction with Front Desk team to meet departmental standards, service level and revenue goals.A. Manage Room Inventory Manage room inventory to maximise...

Roles & ResponsibilitiesAbout Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment...

Reporting to the Revenue & Reservations Manager, the incumbent will be required to:Handle guest telephone and email inquiries, and improve guest experience score.Offer appropriate room types, price inclusions, upsell and handle price objections.Ensure all reservations are thoroughly reviewed prior to guest’s arrivalReview daily reservation booked,...

Company Description HOTEL OVERVIEW Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s...

Position OverviewThe Capella Connects Executive handles reservations enquiries and employ sales techniques in order to secure and process reservations for guest accommodations, maximizing hotel room rates and occupancy using effective up selling and suggestive selling methods. Responds to communications from guests, travel agents, and referral networks...

Dining Reservations Executive Apply now Position: Dining Reservations Executive (Full time #539162) Property / Office: Mandarin Oriental, Singapore Location: Singapore Summary of Responsibilities Answer all incoming calls as per Mandarin Oriental standard Take reservations through various channels Keep track of reservations and ensure that menus...

Dining Reservations Executive Apply now Position: Dining Reservations Executive (Full time #539162) Property / Office: Mandarin Oriental, Singapore Location: Singapore Summary of Responsibilities Answer all incoming calls as per Mandarin Oriental standard Take reservations through various channels  Keep track of reservations and ensure...

Job Description Manage reservation requests - Monitor team to ensure that information provided to guests are accurate and update- Assist guests on enquiries and provide room recommendations or packages to guests based on their purpose of stay- Resolve escalated guests' concerns and feedback relating to reservation requests- Monitor guest satisfaction...

Job Summary and Responsibilities Provide all communications both external and internal professionally and with the good level of language skills. Operate the hotel switchboard, incoming and outgoing faxes, hotel’s paging system. Records and transfers calls. Provide telephone services and information to guests. Provides all charges are allocated...

JOB SCOPE Provide luxury service by communicating to each guest in a thoughtful, tailored, and authentic manner; making each guest feel as they are the sole focus of your time. Meet or exceed all Marina Bay Sands Standards associated with the job role, to include Forbes and Luxury Hotel standards. Assist both in-house and external guests with the...

Cluster Reservations Guest Service Executive (Conrad Centennial Singapore & Conrad Singapore Orchard)( Job Number: HOT09XOS) Work Locations :Conrad Centennial SingaporeTwo Temasek BoulevardSingapore38982 Overview of Role A Cluster Guest Service Executive with Conrad Hotels and Resorts serves as the first line of inquiry for all reservations within...

We are looking for someone who: Has a passion for customer sales Preferably has experience working in reservation and with relevant hospitality background Loves interacting with guests Has strong interpersonal skills and communication skills Enjoys working as part of a team Has a can-do attitude Is a self-starter Enjoys crafting best-fit...

Roles & ResponsibilitiesJob Description Operate and manage the Reservations Sales function of the Hotel. Update guest profiles for reference when needed. Handle telephone enquiries, process reservations, upsell rooms and enter data of reservations received. Maximise potentials in the Hotel’s occupancy and revenue whilst protecting the Hotel's business...

Roles & ResponsibilitiesWe are hiring under Recruit Express headcount and you will be deployed our client's office: Handle enquiries regarding full suite of products including personal and corporate accounts, loans, deposits, cards Troubleshoot issues and address customers' concerns promptly Provide product /service information when necessary 9am to...

Roles & ResponsibilitiesWe are looking for someone to join our team through Recruit Express and work at our client's office:Respond to inquiries about various products such as personal and business accounts, loans, deposits, and cardsTroubleshoot and resolve customer issues efficientlyOffer information on products and services when neededWorking hours: 9am...

Job Description The Raffles Service Agent delivers friendly and professional service that meets guest’s reservation experience expectations prior to their arrival. Primary Responsibilities Delivers Friendly and Professional Service Ensures smooth operation of Raffles Service department by attending to incoming calls, fax and emails that are pertaining...

Job DescriptionThe Raffles Service Agent delivers friendly and professional service that meets guest’s reservation experience expectations prior to their arrival.Primary ResponsibilitiesDelivers Friendly and Professional ServiceEnsures smooth operation of Raffles Service department by attending to incoming calls, fax and emails that are pertaining to room...