Contact Centre Agent

Job Title: Contact CentreWe are seeking a highly skilled and experienced Contact Centre professional to join our team at Agape CP Holdings Pte. Ltd. The successful candidate will be responsible for leading our Contact Centre operations, ensuring exceptional customer service, and driving business growth.Key Responsibilities:Lead and manage a team of Contact...

About Mandai Wildlife GroupMandai Wildlife Group is a leading organization dedicated to the conservation of wildlife and nature. Our mission is to inspire action for a healthier world through education, research, and community engagement.Job SummaryWe are seeking a highly motivated and customer-focused Contact Centre Agent to join our team. As a Contact...

Job Title: Contact Centre Technical SpecialistCareers@Gov is seeking a highly skilled Contact Centre Technical Specialist to join our team. As a trusted partner of our citizens, we strive to deliver intuitive and personalised experiences that empower individuals to embrace holistic well-being.Key Responsibilities:Assess current contact centre technologies,...

Job Title: Contact Centre Tech Specialist, Customer SupportCareers@Gov is seeking a highly skilled Contact Centre Tech Specialist to join our team. As a trusted partner of our citizens, we strive to deliver intuitive and personalised experiences that empower individuals to embrace holistic well-being.Key Responsibilities:Assess current contact centre...

Job Title: Contact Centre Tech Specialist, Customer SupportCareers@Gov is committed to inspiring a healthier Singapore. As a trusted partner of our citizens, we strive to deliver intuitive and personalized experiences that empower individuals to embrace holistic well-being.Job SummaryWe are seeking a Contact Centre Tech Specialist to join our team. The ideal...

Job SummaryWe are seeking a highly skilled Global Contact Centre Strategy Director to lead our global contact centre strategy and operations. The successful candidate will be responsible for defining and developing global contact centre strategies, policies, processes, and operating models to achieve the company's objectives.Key ResponsibilitiesDevelop and...

About the RoleCareers@Gov is seeking a highly skilled Contact Centre Technical Specialist to join our team. As a trusted partner of our citizens, we strive to deliver intuitive and personalised experiences that empower individuals to embrace holistic well-being.The ideal candidate will be responsible for assessing, recommending and implementing tech...

Accountabilities Define and develop global contact centre strategy, policies, processes, operating models and formats, frameworks and standards to achieve the overall company’s objectives and blueprint Accountable for the driving the effective implementation and performance of the regional service teams to these global strategies, directives...

Job Title: Global Contact Centre Strategy ManagerAt Dyson, we're looking for a highly skilled and experienced Global Contact Centre Strategy Manager to join our team. As a key member of our organization, you will be responsible for developing and implementing global contact centre strategies, policies, and processes to drive business growth and customer...

Senior Officer, Customer Insights (Workforce Management), Contact Centre Posting Date: 05-May-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and...

Job Title: Global Contact Centre Strategy ManagerAt Dyson, we're looking for a highly skilled and experienced Global Contact Centre Strategy Manager to join our team. As a key member of our organization, you will be responsible for driving the development and implementation of global contact centre strategies, policies, and processes that align with our...

Job SummaryWe are seeking a highly skilled and experienced Call Centre Agent to join our team at The Supreme HR Advisory Pte Ltd. As an Outbound Call Representative, you will be responsible for handling inbound and outbound calls related to hospital bills, providing excellent customer service, and managing receivables.Key Responsibilities• Handle inbound...

Roles & Responsibilities 1st level helpdesk to respond to calls Provide first call resolution to users who called into our hotline which is public facing, advising on issues Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner. Ensure proper documentation, notification, escalation, tracking and follow...

Assistant VP, System Project (Contact Center Systems), Group Contact Centre (PROCO) Posting Date: 27-May-2023 Location: Singapore, SG Company: United Overseas Bank Limited About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in...

Senior Officer, Customer Service, Contact Centre Posting Date: 09-May-2023 Location: Alexandra (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific,...

Senior Officer, Customer Service, Contact Centre Posting Date: 01-Jun-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific,...

Customer Service Executive (Contact Centre)-(19000068) Description Services To attend to inbound calls enquiries over various range consumer financial products and services To handle calls professionally by providing accurate and timeline information and able to provide effective solution to customer’s queries. To provide personalized...

About the RoleWe are seeking a highly skilled Senior Officer, Fraud Management, Contact Centre to join our team at United Overseas Bank. As a key member of our Group Technology and Operations department, you will play a critical role in identifying, assessing, and resolving scam-related cases from our Contact Centre.Key ResponsibilitiesReview and assess...

Job Summary:Up to $23905 days (Mon-Fri, 9am-7pm)Kallang Job Responsibilities:Handle customer service hotline across all areas, including answering enquiries, providing information, handling complaints and troubleshooting problems.Escalate cases that do not fall within FAQs to the relevant and correct parties.Follow-up on outstanding cases and perform...

Job Description & Requirements1st level helpdesk to respond to calls Provide first call resolution to users who called into our hotline which is public facing, advising on issues Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner.Ensure proper documentation, notification, escalation, tracking and...