Contact Centre Representative

Job Title: Contact CentreWe are seeking a highly skilled and experienced Contact Centre professional to join our team at Agape CP Holdings Pte. Ltd. The successful candidate will be responsible for leading our Contact Centre operations, ensuring exceptional customer service, and driving business growth.Key Responsibilities:Lead and manage a team of Contact...

Job Title: Contact Centre Technical SpecialistCareers@Gov is seeking a highly skilled Contact Centre Technical Specialist to join our team. As a trusted partner of our citizens, we strive to deliver intuitive and personalised experiences that empower individuals to embrace holistic well-being.Key Responsibilities:Assess current contact centre technologies,...

Job Title: Contact Centre Tech Specialist, Customer SupportCareers@Gov is seeking a highly skilled Contact Centre Tech Specialist to join our team. As a trusted partner of our citizens, we strive to deliver intuitive and personalised experiences that empower individuals to embrace holistic well-being.Key Responsibilities:Assess current contact centre...

Job Title: Contact Centre Tech Specialist, Customer SupportCareers@Gov is committed to inspiring a healthier Singapore. As a trusted partner of our citizens, we strive to deliver intuitive and personalized experiences that empower individuals to embrace holistic well-being.Job SummaryWe are seeking a Contact Centre Tech Specialist to join our team. The ideal...

Job SummaryWe are seeking a highly skilled Global Contact Centre Strategy Director to lead our global contact centre strategy and operations. The successful candidate will be responsible for defining and developing global contact centre strategies, policies, processes, and operating models to achieve the company's objectives.Key ResponsibilitiesDevelop and...

About the RoleCareers@Gov is seeking a highly skilled Contact Centre Technical Specialist to join our team. As a trusted partner of our citizens, we strive to deliver intuitive and personalised experiences that empower individuals to embrace holistic well-being.The ideal candidate will be responsible for assessing, recommending and implementing tech...

Accountabilities Define and develop global contact centre strategy, policies, processes, operating models and formats, frameworks and standards to achieve the overall company’s objectives and blueprint Accountable for the driving the effective implementation and performance of the regional service teams to these global strategies, directives...

Job Title: Global Contact Centre Strategy ManagerAt Dyson, we're looking for a highly skilled and experienced Global Contact Centre Strategy Manager to join our team. As a key member of our organization, you will be responsible for developing and implementing global contact centre strategies, policies, and processes to drive business growth and customer...

Job Title: Global Contact Centre Strategy ManagerAt Dyson, we're looking for a highly skilled and experienced Global Contact Centre Strategy Manager to join our team. As a key member of our organization, you will be responsible for driving the development and implementation of global contact centre strategies, policies, and processes that align with our...

About United Overseas BankUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America.About the DepartmentGroup Technology and Operations (GTO) provides software and system development, information technology support services...

Senior Officer, Fraud Management, Contact Centre Posting Date: 31-May-2023 Location: Alexandra (City Area), Singapore, Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in...

Assistant VP, System Project (Contact Center Systems), Group Contact Centre (PROCO) Posting Date: 27-May-2023 Location: Singapore, SG Company: United Overseas Bank Limited About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in...

About the RoleAs the Head of Contact Centre Fraud and Scam, you will lead a team of specialists trained in managing Fraud/Scam cases reported by customers via the direct Fraud/Scam hotline and other channels. Your primary responsibility will be to ensure team members complete follow-ups with internal and external parties to resolve Fraud/Scam...

About the RoleWe are seeking a highly skilled Senior Officer to join our Fraud Management team in the Contact Centre. As a key member of our team, you will be responsible for reviewing and assessing scam-related cases to identify, liaise, and resolve customer issues promptly and efficiently.Key ResponsibilitiesReview and assess scam-related cases to identify...

Senior Officer, Fraud Support, Contact Centre Posting Date: 01-Jun-2023 Location: Alexandra (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific,...

Senior Officer, Customer Service, Contact Centre Posting Date: 01-Jun-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific,...

Senior Officer, Customer Service, Contact Centre Posting Date: 09-May-2023 Location: Alexandra (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific,...

About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at United Overseas Bank. As a key member of our Contact Centre, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the highest level of support.Key ResponsibilitiesProvide timely and effective...

Customer Service Executive (Contact Centre)-(19000068) Description Services To attend to inbound calls enquiries over various range consumer financial products and services To handle calls professionally by providing accurate and timeline information and able to provide effective solution to customer’s queries. To provide personalized...

About the RoleWe are seeking a highly skilled Senior Officer, Fraud Management, Contact Centre to join our team at United Overseas Bank. As a key member of our Group Technology and Operations department, you will play a critical role in identifying, assessing, and resolving scam-related cases from our Contact Centre.Key ResponsibilitiesReview and assess...