Senior Officer, Fraud Management, Contact Centre

About the RoleThe Senior Manager, Contact Centre Fraud and Scam will lead the Contact Centre Fraud and Scam team, responsible for managing Fraud/Scam cases reported by customers via the direct Fraud/Scam hotline and other channels.Key ResponsibilitiesLead the Contact Centre Fraud and Scam team to ensure team members complete follow-ups with internal and...

Senior Officer, Fraud Management, Contact Centre Posting Date: 31-May-2023 Location: Alexandra (City Area), Singapore, Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in...

About the RoleWe are seeking a highly skilled Senior Officer to join our Fraud Management team in the Contact Centre. As a key member of our team, you will be responsible for reviewing and assessing scam-related cases to identify, liaise, and resolve customer issues promptly and efficiently.Key ResponsibilitiesReview and assess scam-related cases to identify...

Senior Officer, Fraud Support, Contact Centre Posting Date: 01-Jun-2023 Location: Alexandra (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific,...

FIrst VP, Unit Head Contact Centre Fraud & Scam Posting Date: 28-May-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific,...

About the RoleWe are seeking a highly experienced and skilled professional to lead our Contact Centre Fraud and Scam team. As a Senior Fraud and Scam Manager, you will be responsible for ensuring that our customers' requests are resolved promptly and efficiently.Key ResponsibilitiesLead the Contact Centre Fraud and Scam team to manage Fraud/Scam cases...

About the RoleWe are seeking a highly experienced and skilled professional to lead our Contact Centre Fraud and Scam team. As the successful candidate, you will be responsible for managing a team of specialists who handle Fraud/Scam cases reported by customers via various channels.Key ResponsibilitiesLead the Contact Centre Fraud and Scam team to ensure...

About the RoleWe are seeking a highly skilled Senior Officer to join our Fraud Support team in the Contact Centre. As a key member of our team, you will be responsible for reviewing and assessing scam-related cases to identify, liaise, and resolve customer issues promptly and efficiently.Key ResponsibilitiesReview and assess scam-related cases to identify...

About the RoleWe are seeking a highly experienced and skilled professional to lead our Contact Centre Fraud and Scam team. As the Senior Fraud and Scam Unit Head, you will be responsible for managing a team of specialists who handle Fraud/Scam cases reported by customers via various channels.Key ResponsibilitiesLead the Contact Centre Fraud and Scam team to...

About the RoleWe are seeking a highly skilled Senior Officer, Fraud Support to join our team at United Overseas Bank. As a key member of our Group Technology and Operations department, you will play a critical role in ensuring the security and integrity of our banking infrastructure.Key ResponsibilitiesReview and assess scam-related cases from the Contact...

Job Title: Contact CentreWe are seeking a highly skilled and experienced Contact Centre professional to join our team at Agape CP Holdings Pte. Ltd. The successful candidate will be responsible for leading our Contact Centre operations, ensuring exceptional customer service, and driving business growth.Key Responsibilities:Lead and manage a team of Contact...

Senior Officer, Customer Service, Contact Centre Posting Date: 01-Jun-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific,...

Senior Officer, Customer Service, Contact Centre Posting Date: 09-May-2023 Location: Alexandra (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific,...

Senior Officer, Customer Insights (Workforce Management), Contact Centre Posting Date: 05-May-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and...

Senior Manager, Forensics and Fraud Risk OversightBecome a vital part of our innovative Global Internal Audit team at Amazon Asia-Pacific Resources Private Limited. We are seeking a Senior Manager to spearhead risk-focused audits, thorough investigations, and comprehensive fraud risk management strategies. In this pivotal role, you will collaborate closely...

Accountabilities Define and develop global contact centre strategy, policies, processes, operating models and formats, frameworks and standards to achieve the overall company’s objectives and blueprint Accountable for the driving the effective implementation and performance of the regional service teams to these global strategies, directives...

Job Title: Contact Centre Technical SpecialistCareers@Gov is seeking a highly skilled Contact Centre Technical Specialist to join our team. As a trusted partner of our citizens, we strive to deliver intuitive and personalised experiences that empower individuals to embrace holistic well-being.Key Responsibilities:Assess current contact centre technologies,...

Job Title: Contact Centre Tech Specialist, Customer SupportCareers@Gov is seeking a highly skilled Contact Centre Tech Specialist to join our team. As a trusted partner of our citizens, we strive to deliver intuitive and personalised experiences that empower individuals to embrace holistic well-being.Key Responsibilities:Assess current contact centre...

Job Title: Global Contact Centre Strategy ManagerAt Dyson, we're looking for a highly skilled and experienced Global Contact Centre Strategy Manager to join our team. As a key member of our organization, you will be responsible for developing and implementing global contact centre strategies, policies, and processes to drive business growth and customer...

Job Title: Global Contact Centre Strategy ManagerAt Dyson, we're looking for a highly skilled and experienced Global Contact Centre Strategy Manager to join our team. As a key member of our organization, you will be responsible for driving the development and implementation of global contact centre strategies, policies, and processes that align with our...