Corporate Account Support

6 days ago

Singapur, Singapore Bupa Full time

Job Description:

Corporate Account Support

Bupa Global - Singapore (9 Raffles Place, 13-01 Republic Plaza, Singapore ,48619)
Full Time Permanent - 40 hours per week

Hybrid Working

Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad.

Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with OIC), Egypt and Hong Kong (China) as well as regional offices in mainland China, Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador.

The Role

The Corporate Account Support role will proactively support the corporate portfolio of existing clients for both direct and intermediaries. You will report to the Corporate Client Manager and retain and grow our business in line with agreed targets and deliver these targets with the highest level of customer care including:

Managing broker/customer enquires re our corporate portfolio

Running reports monthly and as needed

Prepare renewal decks

Follow up payments

To work closely with our service team in resolving client escalations on claims, pre-auths etc

Assist the corporate client manager in employee sessions & prepare employee session decks

You’ll help us make health happen by:

Retention and grow of existing corporate portfolio in line with agreed targets

To manage all aspects of the accounts assigned to you, including retention, renewal, expansion, pricing discussion and debt management

To deliver the highest level of customer care to include taking ownership of day-to-day client account issues, ensuring best practice process are always adhered to, liaising with the appropriate areas of the business to resolve and, if appropriate, communicate back to third parties

Ensure your product and service knowledge is always current and up to date in order to correctly educate your Group Secretaries or intermediaries and consultatively sell our product

Attending regular face to face or online meetings with your customer group, providing an excellent service and building relationships.

Work with the nominated Group Secretaries or intermediaries within your portfolio ensuring that ‘win-win solutions’ are reached and agreed for both the customer and for Bupa Global

Uncover information through strong relationships building that will help further the position of Bupa Global in the market place

Develop a strong business relationship with your nominated accounts and keep the customer informed at all times

Renew and secure group schemes on a timely basis

Maintain the highest quality and service standards at all times in line with criteria set by Sales Management team, FSA, MAS, Compliance

Regularly and accurately update all customer records ensuring that data provided can be used for quality and factual purposes in line with RSA Regulations

Ensure that necessary administrative tasks are undertaken within set deadlines

Build professional and lasting relationships with team colleagues and other departments within Bupa Group, maintaining open communication channels to promote the International Telesales Team in a positive light and assess opportunities to obtain sales leads

Manage administrative tasks alongside with phone calls by effective time management

Planning and prioritising of workloads to ensure e-mail and telephone service level agreements are achieved

To be a champion of change and display a positive attitude at all times towards colleagues and tasks performed

Constantly analyse, improve and develop sales techniques through sales training, seminars, self-analysis and coaching

To actively participate in sessions to maximise knowledge and ability putting new skills into practice on return to your role

Keep updated on the competitor activity and products, sharing all new information with colleagues

Ability to competently deal with complaints and escalate when necessary

Key Skills / Qualifications needed for this role:

Excellent negotiating and presentation skills

Experience of managing a portfolio and face-to-face contact with customers is essential

A high standard of technical and product understanding of Bupa Global products is desirable

Additional language would be an advantage

To have a good geographical knowledge, demonstrate global mindset and awareness of differing cultural drivers and an appreciation of differing time zones

Able to demonstrate excellent negotiating ability

Self-motivated, articulate and numerate with good computer skills across all Microsoft applications

Ideally to have some experience of the Healthcare Market

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

  • Corporate Account Support Specialist

    2 days ago

    Singapur, Singapore Bupa Full time

    About the RoleThe Corporate Account Support Specialist will play a key role in supporting the corporate portfolio of existing clients for both direct and intermediary channels. This role will report to the Corporate Client Manager and be responsible for retaining and growing our business in line with agreed targets, delivering these targets with the highest...

  • Corporate Account Support Specialist

    5 days ago

    Singapur, Singapore Bupa Full time

    About the RoleThe Corporate Account Support role is a key position within Bupa Global, responsible for proactively supporting the corporate portfolio of existing clients. This includes managing broker/customer inquiries, running reports, preparing renewal decks, and following up on payments. The successful candidate will work closely with the service team to...

  • Corporate Account Executive

    5 days ago

    Singapur, Singapore M1 Full time

    We are looking for a dynamic Corporate Account Executive to enhance the sales of our Mobile Corporate Individual (CORI) program. This role focuses on promoting customized CORI solutions to corporate clients, meeting sales objectives, and fostering robust relationships with our corporate partners.Key Responsibilities:Advocate for mobile CORI solutions to...

  • Corporate Account Manager

    5 days ago

    Singapur, Singapore Mindbody Full time

    About the RoleMindbody is seeking a highly skilled Corporate Account Manager to join our team. As a Corporate Account Manager, you will be responsible for establishing and maintaining strong relationships with corporate clients, understanding their unique needs and objectives.Key ResponsibilitiesDevelop and execute strategic plans to drive subscriber growth...

  • Corporate Account Executive

    5 days ago

    Singapur, Singapore M1 Full time

    We are looking for a dedicated Corporate Account Executive to enhance the sales of our Mobile Corporate Individual (CORI) program. This role entails advocating for customized CORI solutions to corporate clients, aiding in the achievement of sales objectives, and fostering robust relationships with our corporate clientele.Key Responsibilities:Advocate for...

  • Corporate Account Executive

    5 days ago

    Singapur, Singapore M1 Full time

    We are looking for a dedicated Corporate Account Executive to enhance the sales of our Mobile Corporate Individual (CORI) initiative. This role focuses on marketing customized CORI solutions to corporate clients, meeting sales objectives, and fostering robust relationships with our business partners.Key Responsibilities:Market mobile CORI solutions to secure...

  • Account Management Associate

    4 months ago

    Singapur, Singapore Singapore Airlines Full time

    Job DescriptionThe successful candidate will be part of SIA's Sales & Marketing Division. Key Responsibilities: Responsible for the revenue performance of corporate accounts assigned Understand corporate accounts’ travel policies and needs (key routes, travel class, price sensitivity) Prepare account plans and conduct regular reviews with corporate...

  • Corporate Account Executive

    5 days ago

    Singapur, Singapore AIA Full time

    At AIA, we are embarking on an inspiring journey towards a healthier and more sustainable future for all. If you are passionate about fostering a better tomorrow, continue reading. Position Overview As a vital member of the Sales & Marketing division within AIA Corporate Solutions, this role focuses on driving renewal growth through proactive...

  • Corporate Account Executive

    5 days ago

    Singapur, Singapore AIA Full time

    At AIA, we are on a mission to foster a healthier and more sustainable future for all. If you are passionate about making a positive impact, we invite you to explore this opportunity. Role Overview As a key member of the Sales & Marketing division within AIA Corporate Solutions, you will play a vital role in driving renewal growth through proactive...

  • Assistant Manager – Corporate Support

    5 days ago

    Singapur, Singapore Marina Bay Sands Full time

    Job SummaryWe are seeking a highly skilled and experienced Assistant Manager to provide exceptional support to our Leadership Team at Marina Bay Sands. As a key member of our corporate team, you will be responsible for delivering high-level administrative support, overseeing daily operations, and coordinating corporate travel arrangements.Key...

  • Corporate Accountant

    2 weeks ago

    Singapur, Singapore Novo Recruitment Solutions Pte Ltd Full time

    Job summary: To support daily corporate accounting operations, AR/AP, tracking, and planning of intercompany financial transfers, as well as the compilation of an entire set of accounts.Receivables and payables accountsKeeping an eye on everything and creating a daily cash flow reportHandling last-minute paymentsHead Office receives reports from...

  • Director - Corporate Applications Support

    3 months ago

    Singapur, Singapore Prudential plc Full time

    Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

  • AVP, Corporate Banking Business Support Specialist

    5 days ago

    Singapur, Singapore SMBC Group Full time

    **Job Summary**We are seeking a highly skilled and experienced Business Support Professional to join our Corporate Banking team at SMBC Group. As an AVP, Corporate Banking Business Support, you will play a critical role in providing administrative and business support to our Relationship Managers on Know Your Customer (KYC) related matters.**Key...

  • AVP, Corporate Banking Business Support

    2 months ago

    Singapur, Singapore SMBC Group Full time

    Responsibilities Provide administrative and business support to Relationship Managers on KYC related matters servicing Corporate Banking clients Conduct annual KYC reviews/ trigger reviews within stipulated timeframe and with minimal reworks Conduct onboarding/ offboarding of corporate clients in accordance with KYC and due diligence requirements ...

  • Corporate Account Executive

    5 days ago

    Singapur, Singapore AIA Full time

    AIA is on a mission to foster a healthier and more sustainable future for all. If you are passionate about making a positive impact, we invite you to explore this opportunity. Position Overview As a key member of the Sales & Marketing division within AIA Corporate Solutions, the selected candidate will play a vital role in driving renewal growth...

  • Corporate Account Manager

    5 days ago

    Singapur, Singapore Zeno Group Full time

    Zeno Group Singapore - Account Executive for Technology and Corporate DivisionZeno Group Singapore is a forward-thinking, digitally integrated agency based in Singapore. We craft innovative campaigns for a diverse range of clients, addressing business challenges through a distinctive combination of creativity and technology.Key Responsibilities:Exhibit a...

  • Senior Associate, Corporate Accounting

    3 months ago

    Singapur, Singapore Ares Management Corporation Full time

    Description Summary: Ares Management Corporation is seeking a highly motivated and experienced Chartered Accountant within the International Statutory Reporting team in Singapore. This role will have the responsibility of ensuring financial statutory and regulatory reporting is performed accurately and timely at subsidiaries in the Asia Pacific...

  • Account Manager

    3 months ago

    Singapur, Singapore Microsoft Full time

    Overview In the new Era of AI, we have set out with the purpose of empowering our customers in SMC through the unique value of the Microsoft cloud in a digital-first organization that is aligned with partners. If you are a sales professional with a track record of delivering best-in-class digital engagement in fast growing customer segments, the...

  • Senior Associate, Corporate Accounting Specialist

    17 minutes ago

    Singapur, Singapore Ares Management Corporation Full time

    About Ares Management CorporationAres Management Corporation is a leading global alternative investment manager seeking a highly motivated and experienced Chartered Accountant to join its International Statutory Reporting team in Singapore.Job SummaryThis role will be responsible for ensuring accurate and timely financial statutory and regulatory reporting...

  • Corporate Account Manager

    3 months ago

    Singapur, Singapore M-DAQ Payment Solutions Pte Ltd Full time

    M-DAQ is a Singapore-headquartered financial technology company that empowers businesses and individuals in cross-border transactions by harnessing data to provide foreign exchange clarity and certainty. Founded in 2010 with the belief that resources may be limited but aspirations are not, M-DAQ's vision is to create a World without Currency Borders™ for...