Inside Sales Account Manager, Renewals

4 weeks ago


Singapur, Singapore Dell Global BV Singapore Branch (7043) Full time

Inside Sales Account Manager, Renewals

At Dell Technologies, we create products and services that change the game for good. We’re always innovating, always improving and always moving forward. We like to think our customers will be with us for life. That’s where our Renewals team comes in. Implementing and managing contract renewal initiatives, they make sure renewals of our relationships go smoothly. They get things done on time, every time. Striving to retain every customer, they protect our contract revenue stream. And they make sure customers appreciate valuable upgrades and add-ons.

Join us to do the best work of your career and make a profound social impact as a Inside Sales Account Manager on our Inside Sales - Renewals Team in Singapore .


What you’ll achieve
As a Inside Sales Account Manager, Renewals, you will builds and execute an account territory plan, advising Account Executives, Channel Partners and End-User customers to renew and extend Services contracts.


You will:

Build customer relationships through thought leadership.

Responsible for implementing and managing contract renewal initiatives.

Maintains contract revenue base with the highest possible retention rate seeking opportunities to improve contract revenue stream.

Ensures timely contract renewal and promotes awareness of upgrade and add-ons.


Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements
•Solid understanding of the full range of products and services and the ability to identify how these products and services align to customer needs
•Capacity to leverage cross-functional resources to achieve customer results
•Ability to teach, coach, and motivate others to improve performance, including providing feedback and identifying development opportunities
•2 to 5 years of experience in a relationship selling role

Desirable Requirements
•Bachelor’s degree



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