Assistant Officer, Customer Service

4 months ago


Singapur, Singapore Kuok Group Full time

This position is for Pasir Ris Mall, under Allgreen Properties .

Responsibilities include:

Manage and handle all customer service-related matters at Customer Service Counter Maintain high level of customer service standards Handle enquiries and feedback from shoppers and tenants Brand ambassador of the mall, promoting Great Rewards loyalty program and related activitiesSupport Marcom in voucher sales, mall redemptions, loyalty program and any other marketing initiatives as and when required Handle administrative duties and any other ad-hoc duties as assignedMin GCE N Level qualificationMin 1 year of working experience in relevant customer service role Proficient in MS Office Word, Excel and/or usage of CMS is advantageous Fluent in English Customer-oriented with good communication and interpersonal skills Able to work in fast paced environment and has passion for service excellence Able to work on rotating shifts, including weekends and Public Holidays

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