Business Operations Manager, Field Tech Operations, APJ Field Tech Operations

6 months ago

Singapur, Singapore Amazon Web Services Singapore Private Limited Full time
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

AWS is where innovation, risks, and ideas are celebrated. We are builders; we try new things, imagine big dreams and reuse whenever we can. It is still Day 1 for us, and we are looking for curious people to be part of our diverse teams of thinkers, problem solvers, and doers. Come join us and work with AWS technologists that work across our customers and partners in APJ to adopt cloud-based solutions.

This position will own and execute the Tech strategy for the geo as well as experiment, drive and scale initiatives with high impact on customers and our organization, specifically migration/modernization and GenAI - our biggest Tech focus area in APJ . This position will support cross area initiative to accelerate business performance, will be responsible for implementing KPIs and measuring performance of the organization, supplying the management team with relevant and timely data and facts on health of the business.

This individual will need to collaborate effectively with internal end-users and cross-functional teams to solve problems, implement new reporting solutions, and deliver successfully against high standards. This is a hands-on position - the ideal candidate must be willing to “roll up the sleeves” and deliver with bias for action.

This position will work with the several stakeholders such as Sales, Business Development, Professional Services, Partner, and the Worldwide Solution Architects and Customer Solutions Management team to facilitate knowledge sharing, best practice dissemination and alignment. The individual must have the ability to communicate effectively across multiple technical and non-technical business units, as well as across other geographies.

Key job responsibilities
As a Business Operations Manager in our team, your role is critical and highly visible across the organization. Your key responsibilities include, but are not limited to:
• Accelerate the expansion of migration/modernization & GenAI initiatives by providing thought leadership, data and visibility to Tech
• Drive definition and adoption of goals, programs and tooling across the Tech team to meet the rapid growth of the business and achieve attainment of strategic objectives
• Track and report all key performance indicators, goals, efficiency and trend analyses
• Collaborate with other operations managers across areas and other Geos to identify and implement best practices
• Ensure consistent and efficient execution of all functions by working closely with internal business partners and stakeholders to drive adoption and implementation of global standards, processes and programs.

A day in the life
On a typical day, you'd be working with several leaders sharing your vision, data and ideas on bringing the best to our customers by prioritising best initiatives, sharing what is working and what is not, and writing your thoughts on taking the team performance to next level. You'd also be working with several of your peers across the world sharing your lessons and learning from their experiences to bring the best to the Geo and share the best from Geo. You'd also be planning all hands, learning sessions, offsites and other events to build inclusive and open culture.

About the team
We are seeking an experienced Field Operations Program Manager to partner with APJ Solution Architecture (SA) Field Tech Organization to define, land and execute against the strategic priorities. This role will create and implement success metrics for the organization, and drive predictability in operations, planning, goals setting, strategic initiatives, as well as reporting and success measuring of the key internal initiatives. The ideal candidate has strong business strategy background, organizational planning experience, broad technical skills, strong financial acumen and a passion for analytics and data.

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

We are open to hiring candidates to work out of one of the following locations:

Singapore, SGP

BASIC QUALIFICATIONS

- Experience with sales CRM tools such as Salesforce or similar software
- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field
- Experience working with a cross-functional, geographically dispersed team
- Experience leveraging data insights and analysis for decision-making/prioritization and collaborating with internal stakeholders, preferably senior leadership
- Experience in program management or management consulting.

PREFERRED QUALIFICATIONS

- Experience in finance, business management and sales operations
- Experience working within a high-growth, technology company
- Superior verbal and written communication skills, and the ability to grasp new concepts efficiently and perform well under pressure.
- Ability to learn, understand, and work with technologies, methodologies, and solutions in the cloud/IT technology space.

  • Business Operations Manager, Field Tech Operations, APJ Field Tech Operations

    1 month ago

    Singapur, Singapore Amazon Web Services Singapore Private Limited Full time

    About the RoleWe are seeking an experienced Business Operations Manager to partner with our APJ Solution Architecture team to define, land, and execute against strategic priorities. This role will create and implement success metrics for the organization, drive predictability in operations, planning, goals setting, strategic initiatives, and reporting and...

  • Financial Analyst

    2 weeks ago

    Singapur, Singapore MICRON SEMICONDUCTOR ASIA OPERATIONS PTE. LTD. Full time

    Roles & ResponsibilitiesAs the Financial Analyst of Global Operations Finance at Micron Technology, you will assume the role of Finance Business Partner to one of the Global Operations Support Group. You will work closely with (among others) the VP of the Global Operations Support Group and VP of Operations Finance, members of the local and global Finance...

  • Event Director, Asia Tech x Singapore

    3 months ago

    Singapur, Singapore Informa Tech Full time

    Job DescriptionWe're now looking for an experienced Event Director to join our Asia Tech x Singapore.This is a uniquely entrepreneurial role with huge opportunities to make a personal impact on both the evolution of the event and Informa’s presence in Singapore. Our ambition is to make Asia Tech x Singapore the best Southeast Asia-focused tech event in...

  • Chief Trading Operations Officer

    1 month ago

    Singapur, Singapore IO TECH SOLUTIONS LIMITED Full time

    Job Title: Director of Trading OperationsIO TECH SOLUTIONS LIMITED is seeking a highly skilled and experienced Director of Trading Operations to join our team.Job Summary:We are looking for a seasoned professional to oversee the operations of our high-frequency quantitative trading activities. The successful candidate will work closely with the CIO to manage...

  • Process Engineer

    1 month ago

    Singapur, Singapore Sunningdale Tech Ltd Full time

    Job Summary:We are seeking a highly skilled Process Engineer to join our team at Sunningdale Tech Ltd. As a Process Engineer, you will be responsible for ensuring the smooth operation of our secondary process, working closely with the Production team to meet production schedules and quality standards.Key Responsibilities:Develop and implement process...

  • Tech Operations Specialist

    4 weeks ago

    Singapur, Singapore USER EXPERIENCE RESEARCHERS PTE. LTD. Full time

    Job SummaryAt USER EXPERIENCE RESEARCHERS PTE. LTD., we are seeking a skilled Tech Operations Specialist to join our Technology Business Management (TBM) Unit. The successful candidate will be responsible for supporting vendor management and procurement processes, ensuring alignment with organisational goals and compliance with procurement standards.Key...

  • APJ Field Enablement Lead, WWFE

    1 month ago

    Singapur, Singapore Amazon Web Services Singapore Private Limited - D55 Full time

    About the RoleThe APJ Field Enablement Lead will be responsible for developing and implementing a field enablement strategy to drive customer outcomes and growth in the APJ region. This role will partner with cross-functional teams to understand key priorities and requirements, and implement a scalable strategy to address them.Key ResponsibilitiesTranslate...

  • Field Support Specialist

    1 month ago

    Singapur, Singapore NTT DATA Services Full time

    Job Title: Field Tech SpecialistJob Summary:NTT DATA Services is seeking a highly skilled Field Tech Specialist to join our team. As a Field Tech Specialist, you will provide technical support to our customers, ensuring that their IT needs are met efficiently and effectively.Key Responsibilities:Provide on-site and remote technical support to customers,...

  • Field Service Operations Manager

    1 month ago

    Singapur, Singapore Talent Trader Group Full time

    Job Title: Field Service ManagerAt Talent Trader Group, we are seeking a highly skilled and experienced Field Service Manager to lead our Field Service team in the North region. The successful candidate will be responsible for managing and overseeing field service operations for the Air Conditioning, Mechanical Ventilation, and HVAC industry.Key...

  • Vice President, Endpoint Solutions, APJ

    6 months ago

    Singapur, Singapore Tech Data (Singapore) Pte. Ltd. Full time

    Job Purpose   The Vice President, Endpoint Solutions (ES), Asia Pacific & Japan (APJ) is responsible for leading the ES Business Unit (BU) and guiding ES BU co-workers at all levels to reach BU goals, both strategic and financial. A matrixed role, the incumbent is expected to work collaboratively with country and functional leadership to achieve...

  • Principal Field Operations Integration Manager

    5 months ago

    Singapur, Singapore Microsoft Full time

    Overview Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As Principal Field Operations Integration Manager, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's dedicated online services. All of Microsoft’s Cloud Operations & Innovation...

  • Field Tech Analyst

    3 weeks ago

    Singapur, Singapore NTT DATA Full time

    Job Description Req ID: 298491 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Field Tech Analyst - End user support to join our team in Harborfront, Central Singapore (SG-01),...

  • Field Tech Specialist

    3 weeks ago

    Singapur, Singapore NTT DATA Full time

    Job Description Req ID: 297134 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Field Tech Specialist -End user support to join our team in Harborfront, Central Singapore (SG-01),...

  • Senior Manager, Workplace Operations

    3 weeks ago

    Singapur, Singapore Okta, Inc. Full time

    Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security...

  • Logistics Operations Manager

    1 month ago

    Singapur, Singapore Lazada Full time

    Job Summary We are seeking a highly skilled Logistics Operations Manager to join our team at Lazada. The successful candidate will be responsible for managing the end-to-end logistics journey from origin to last-mile delivery, collaborating with partners, agents, and 3rd party logistics providers. Key Responsibilities: Develop and maintain country...

  • Principal Consultant, FSI, APJ Professional Services, Tech

    2 months ago

    Singapur, Singapore Amazon Full time

    Principal Consultant, FSI, APJ Professional Services, Tech & Industry Job ID: Amazon Web Services Singapore Private Limited AWS Asia Pacific & Japan (APJ) Professional Services (ProServe) is seeking a Head of FSI for its Technology & Industry team. This role will be focused on helping FSI customers build or migrate their business workloads on AWS. From...

  • Field Tech Specialist

    1 month ago

    Singapur, Singapore NTT DATA Services Full time

    Req ID: 297134 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Field Tech Specialist -End user support to join our team in Harborfront, Central Singapore (SG-01), Singapore...

  • Principal Field Operations Integration Manager

    1 month ago

    Singapur, Singapore Microsoft Full time

    Job SummaryMicrosoft is seeking a highly experienced and skilled Principal Field Operations Integration Manager to join our Cloud Operations & Innovation team. As a key member of our team, you will be responsible for delivering the core infrastructure and foundational technologies for Microsoft's dedicated online services.The ideal candidate will have at...

  • Operations Manager

    1 month ago

    Singapur, Singapore Flash Coffee Full time

    Flash Coffee Operations ManagerFlash Coffee is a leading tech-enabled coffee chain in Asia, with a mission to make high-quality coffee accessible to the rising middle class. We are seeking a highly motivated and customer-centric Operations Manager to join our team.Job Scope:Reporting directly to the local Head of Operations, you will work closely together to...

  • Field Tech Analyst

    1 month ago

    Singapur, Singapore NTT DATA Services Full time

    Req ID: 298491 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Field Tech Analyst - End user support to join our team in Harborfront, Central Singapore (SG-01), Singapore...