Manager, Cross Border Operations-Singapore

5 months ago


Singapur, Singapore Lazada Full time
Department: Supply Chain & Logistics Location: Singapore Department: Supply Chain & Logistics Location: Singapore Job Description The Role

A challenging opportunity to work in one of the most exciting and fastest growing markets in South East Asia. Cross-Border logistics is poised to be the enabler of e-commerce business in the region. The key deliverable of this role is to manage the end to end logistics journey from origin first-mile to last-mile delivery to the customer through collaboration with our partners, agents and 3rd party logistics providers.
Areas of focus include support in implementing new solutions working with local and regional teams to improve performance and capacity. You will leverage data to drive operational efficiencies, enable new opportunities and be involved in innovative projects that will enhance the seller and customer experience.
This position also extends into the realm of regional cross border Sales & Operations Planning (S&OP), with a particular focus on forecasting and planning.

Scope of Work:
•Own, develop and maintain country forecast and performance of operational metrics (Weekly/Monthly/Quarterly business report trends)
•Provide analytical support on projects and new initiatives (analyze problem and provide solutions)
•Participate in project walkthrough, business requirements gathering, design, functional test plan and implementation session
•Leverage data to identify bottleneck and root cause for issue and provide insight to management on initiatives that need to be taken to improve the performance
•Acting as key interface between business and Product/Tech functions
•Deep dive and acquire an extensive knowledge of emerging industry practices and apply when solving business problem
•Effectively manage relationships and negotiations with customs brokers to facilitate smooth cross-border transactions
•Vendor Management such as conducting regular review with Partners, Monthly Score Card and keeping track of joint initiative (partner management)
•Subject matter expert on Cross Border and Gateway (import/customs) related topics
•Develop short- and long-term cross border forecast for SEA
•Analyze historical sales and logistics trends to improve forecast accuracy
•Work closely with regional teams and S&OP planners to predict the impact of upcoming promotional events on cross-border volume.
•Lead planning for regional mega campaigns and prepare operations teams
•Master and work with the tech team to maintain and improve the inhouse forecasting system
•Execute ad-hoc forecasts as needed, demonstrating a high level of analytical skill.

Job Requirements Qualifications & Skills
•Degree in Supply Chain, Business Management, Engineering, or related fields
•Preferred: At least 5 years of operations/forecasting experience in cross-border logistics, particularly in eCommerce. However, candidates with a strong interest in cross-border logistics and a proven track record of skills relevant to the scope of work are encouraged to apply
•Demonstrated attention to detail and the ability to maintain professionalism in a fast-paced environment
•Innovative and analytical thinker with a problem-solving orientation
•Ability to understand abstract concepts and apply them practically to business operations
•Experience managing ambiguity and driving clarity in complex projects
•Proficient in project and stakeholder management
•Excellent communication skills

  • Singapur, Singapore Careers@Gov Full time

    Job Title: Deputy/Assistant Manager, Cross Border Rail RegulationJoin our team at Careers@Gov and take on a challenging role as a Deputy/Assistant Manager, Cross Border Rail Regulation. In this position, you will be responsible for overseeing the safety and security regulatory matters for cross-border rail projects under the Cross-Border Railways Act.About...


  • Singapur, Singapore VISA Full time

    Job Description And Responsibilities Team Summary The Cross-Border team is a global team that plays a pivotal role in the company, focusing on the development and execution of Cross-Border business strategies. The role will report to the SVP, Global Head of Cross-Border, as well as the SVP, Head of Product & Solutions, AP and be a member of both...


  • Singapur, Singapore Shopee Full time

    Job Title: Cross BorderJoin Shopee, a dynamic and energetic e-commerce platform, as a Cross Border professional. Our Business Development and Partnerships teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan.Key Responsibilities:Develop and implement strategies to drive...


  • Singapur, Singapore OCBC Bank Full time

    Job DescriptionAs a Senior Product Manager, you will be responsible for leading the development and commercialization of cross-border payment solutions for SMEs and corporate customers. You will work closely with internal stakeholders to identify business opportunities and develop strategies to drive growth in cross-border payment volumes and fee revenue.Key...


  • Singapur, Singapore Tencent Full time

    About the CompanyTencent is a leading global technology company focused on connecting people and developing innovative products and services that improve the quality of life of people around the world.Position OverviewWe are seeking a skilled Cross-Border Payment System Test Engineer to join our team at Tenpay Global. As a key member of our team, you will...


  • Singapur, Singapore Tencent Full time

    Responsibilities: About the Company Tencent is a leading global technology company focused on connecting people and developing innovative products and services that improve the quality of life of people around the world. Founded in 1998 and publicly traded on the Hong Kong Stock Exchange since 2004, Tencent offers a variety of products and services,...

  • Cross Border

    6 months ago


    Singapur, Singapore Shopee Full time

    Cross Border - Seller Management (Shopee International Platform), Shopee Department Business Development and Partnerships LevelExperienced (Individual Contributor)LocationVietnam - Ho Chi Minh City The Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive...


  • Singapur, Singapore DBS Bank Full time

    Job Title: VP, Group Cash, Payments Product Manager, Cross-border Payments, Global Transaction ServicesJob Summary:We are seeking an experienced VP, Group Cash, Payments Product Manager, Cross-border Payments, Global Transaction Services to join our team at DBS Bank. As a key member of our group payments product management team, you will be responsible for...


  • Singapur, Singapore DBS Bank Full time

    Business Function Global Transaction Services (GTS) comprises of Cash & Trade, Securities Services and Fiduciary Services. In an increasingly borderless world marked by burgeoning trade flow, expertise in trade finance services is an invaluable asset. With cash the lifeblood of every company, so too, is a good understanding of how to manage these...


  • Singapur, Singapore Stripe Full time

    Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a...


  • Singapur, Singapore Lazada Full time

    Job Summary We are seeking a highly skilled Logistics Operations Manager to join our team at Lazada. The successful candidate will be responsible for managing the end-to-end logistics journey from origin to last-mile delivery, collaborating with partners, agents, and 3rd party logistics providers. Key Responsibilities: Develop and maintain country...


  • Singapur, Singapore Infosys Singapore & Australia Full time

    Principal, Payments, SingaporeKey responsibilities of this position include: Cultivate and build long term relationships with senior executive clients (i.e., C-suite, Business heads, VPs) of companies in the Financial Services Sector (Payment's transformation) Perform as a subject matter expert for payment solutions transformation programs and advise, shape...


  • Singapur, Singapore Infosys Singapore & Australia Full time

    Principal, Payments, SingaporeAs a key member of our Payments team in Singapore, you will play a crucial role in shaping the future of payments in the Asia-Pacific region.Key Responsibilities:Cultivate and build long-term relationships with senior executive clients in the Financial Services Sector, driving payment solutions transformation programs.Lead a...


  • Singapur, Singapore Lazada Full time

    Department: Supply Chain & Logistics Location: Singapore Department: Supply Chain & Logistics Location: Singapore Job Description Team and Role Introduction: Lazada cross-border logistics fulfillment team serves the cross border ecommerce business unit of Lazada platform lazglobal , Choice. The team is in charge of cross-border fulfillment solution...

  • Senior Manager

    4 weeks ago


    Singapur, Singapore Lazada Full time

    Job Title: Senior ManagerDepartment: Supply Chain & LogisticsLocation: SingaporeJob DescriptionThis role has scope in both Lazada Logistics Cross Border fulfillment team and Lazada Logistics Strategy team.Lazada Logistics Cross border team is a seller facing business team which co-designs warehouse fulfillment with platform commercial team. Under Logistics...

  • Senior Manager

    6 months ago


    Singapur, Singapore Lazada Full time

    Department: Supply Chain & Logistics Location: Singapore Department: Supply Chain & Logistics Location: Singapore Job Description Team and Role Introduction: This role has scope in both Lazada Logistics Cross Border fulfillment team and Lazada Logistics Strategy team. Lazada Logistics Cross border team is a seller facing business team which co-designs...


  • Singapur, Singapore Société Générale Assurances Full time

    Cross Asset Distribution Sales Permanent contract|Singapore|Corporate & Investment banking Cross Asset Distribution Sales Singapore, Singapore (country) Permanent contract Corporate & Investment banking Responsibilities The candidate will be part of the Global Market Markets Distribution team in Singapore. He/She will have to work...


  • Singapur, Singapore Mapletree Full time

    Assistant Manager, Group Tax (Based in Singapore) Employment Type: Permanent Location: Singapore The Role This position will be responsible for tax compliance and managing all tax issues for the Group in the assigned region. Job Responsibilities Manage the tax compliance matters and work with external consultants for Singapore and...


  • Singapur, Singapore Equinix Full time

    Who are we? Equinix is the world’s digital infrastructure company, operating 250 data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring to Equinix is the world’s digital infrastructure company®, operatingover 250 data centers across the globe.Digital leaders...


  • Singapur, Singapore Commenda Full time

    About CommendaCommenda is a leading provider of cross-border company formation and compliance services. We empower businesses to expand globally with ease, ensuring they remain compliant with all legal requirements.About the RoleWe are seeking an experienced Corporate Secretary to support our Singapore Incorporation and Compliance product. The successful...