Customer Experience Officer

Summary The Veterans Experience Office (VEO) is focused on creating a Veteran-centered VA. This position is located in the Enterprise Business Intelligence Service under the Enterprise Contact Center Operations Division. The incumbent will assist in maintaining, monitoring, and executing administrative functions and needs at each call center. Providing...

Get to know the businessGeneral Insurance is a leading provider of insurance products and services for commercialand personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. General Insurance offers a broad range of products to customers througha diversified, multichannel distribution network.About the...

Looking to work with energy reduction solutions in a global organization committed to sustainability and innovation? Look no further and join the Administration team at Grundfos Singapore! What is the Job all about? This job will be responsible for ensuring customer experience when visiting Grundfos Singapore (GSI) onsite or virtually. You will be...

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organization, and we are seeking new teammates to join us on our exciting journey. We take pride in delivering the best customer experience possible and we...

1. Responsibilities:Handle queries via live chat, email and hotlineDelivering a best in class customer experience in person and via our omni-channel support. Engaging customers with speed, empathy and effectiveness, while building trust-based and enduring relationshipsOn-boarding customers by processing their applications and performing KYC checksExecution...

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. Sound like you? Then read on. About the Role Join us as Analyst, Customer Experience! In this role, you will uphold the responsibilities in Complaint Management and deliver Fair Dealing Outcome in resolving customers’ complaints in an...

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by...

Summary As an IT Program Manager you will develop, implement and/or oversee multi-year IT initiatives. Location of position:  GSA's Office of GSA IT, Financial Management IT Services Branch (IDCDA). This is a Virtual/Remote position and the duty location will be determined upon selection. We are currently filling one vacancy, but additional...

Summary As an IT Specialist, you will be responsible for providing subject matter expertise for GSA IT and its customers. Position : Office of GSA IT, Office of Digital Infrastructure Technologies (IDT), Infrastructure Management Division (IDTO). This is a virtual/remote duty location and will be determined after selection is made. Duties ...

The Opportunity: If you are looking for a rewarding and exciting career in customer service, we want you! We are currently looking to recruit Customer Experience Specialists to be based in our  Singapore office. This is a fantastic opportunity to develop your customer service skills while working for a fast-paced company that invests in its...

If interested, email your resume to Duration : 12 monthsLocation : ClementiWorking Hours : 5.5 daysMonday to Friday: 9.00am to 6.00pm & Saturday : 9.00am – 1.00pmLooking for people with the following experience:At least 1 year experience in property management , preferably with experience in Defects Management/Handover Services orCustomer service...

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. So if you believe in inspiring a better future, read on. About the Role Supports the company’s ambition in achieving NPS #1 through in-depth understanding and development of customer journey maps (CJM), and identifying areas where customer...

Business Function Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business...

handles enquiries or requests from customers or the public receive visitors or members of the public who walk into our training centres to make enquiries on our products. answer incoming phone calls, interact with customers, by email, or live chat. provide assistance with office reception functions e.g. answering phones, replying to correspondences, and...

The Mary Chia story stemmed from the passion of one woman, its inspiring eponymous founder Mary Chia. The successful visionary first started the business by door-to-door treatments offering facials back in the 1980s. Today, the brand is built on the foundation of loyal customers who have since become part of the inspiring tale of one woman’s unwavering...

The OfferOpening within a company with a solid track record of successFlexible working optionsOpportunity to make a positive impactThe JobYour responsibilities will include:Attend to the walk in / call In customers.Customers Oriented.Approachable to customers.Understanding of POS System (Not Necessary as inhouse training will be given)The ProfileYou have at...

About Klook We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences. Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality...

ScopeTo execute daily operations in accordance to the processes and procedures establishedTo report any service related issues, escalations or failures to the supervisorTo liaise and follow up with customers on the delivery statusTo perform proper follow up procedures on all expedited shipmentsTo perform all reporting in a timely and appropriate mannerTo...

FVP/VP, Customer Experience & Strategic Projects, GCD Posting Date: 13-May-2023 Location: PBC Area Main (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia...

Roles & ResponsibilitiesMarketing Officer responsibilities include: Contributing in the implementation of marketing strategies Supporting the marketing manager in overseeing the department’s operations Organizing and attending marketing activities or events to raise brand awareness Successful applicant will also perform customer service role and assist...