Customer Service Officer

Business Function Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business...

Roles & ResponsibilitiesTo be able to take charge and guide junior front desk receptionist to handle customer enquires and appointments thru emails, phone calls and customer facing in a hair salon.Able to work individually to handle complaints and feedback from customer.Willing to learn hair technical knowledge so as to be able to communicate to...

The OfferOpening within a company with a solid track record of successFlexible working optionsOpportunity to make a positive impactThe JobYour responsibilities will include:Attend to the walk in / call In customers.Customers Oriented.Approachable to customers.Understanding of POS System (Not Necessary as inhouse training will be given)The ProfileYou have at...

The OfferWork alongside & learn from best in class talentJoin a market leader within TelecommunicationsOpportunity within a company with a solid track record of performanceThe JobAbout the DepartmentThe Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk...

Responsibilities:Sale of CEPAS cards and allied products at ticket or concession card replacement offices located at various MRT stations or bus interchanges Requirements: Minimum GCE N or O LevelCustomer service mindsetGood communication skills and pleasant dispositionWilling to perform shift work

ScopeTo execute daily operations in accordance to the processes and procedures establishedTo report any service related issues, escalations or failures to the supervisorTo liaise and follow up with customers on the delivery statusTo perform proper follow up procedures on all expedited shipmentsTo perform all reporting in a timely and appropriate mannerTo...

ITCAN PTE LTD, headquartered in Singapore, offers a full spectrum of integrated information technology (IT) software solutions and services. Empowered to deliver Enterprise Client-Server or Multi-tier and Web-based solutions across the entire value chain, spanning on-site consulting services to turnkey software projects. Renowned in Asia-Pacific, ITCAN is...

Roles & ResponsibilitiesMarketing Officer responsibilities include: Contributing in the implementation of marketing strategies Supporting the marketing manager in overseeing the department’s operations Organizing and attending marketing activities or events to raise brand awareness Successful applicant will also perform customer service role and assist...

handles enquiries or requests from customers or the public receive visitors or members of the public who walk into our training centres to make enquiries on our products. answer incoming phone calls, interact with customers, by email, or live chat. provide assistance with office reception functions e.g. answering phones, replying to correspondences, and...

The Customer Service Analyst 2 is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. Responsibilities: Serve as single point of contact for...

Roles & Responsibilities Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project), within Service Levels and to deliver pleasant Customer Experiences Follow-up on all outstanding incidents/cases Logged all calls reported into the case management system Maintains and accurately update...

The company The Swatch Group Ltd is an international Group active in the manufacture and sale of finished watches, jewelry, watch movements and components. Swatch Group supplies nearly all components required for the watches sold by its 17 brands as Breguet, Harry Winston, Blancpain, Glashütte Original, Jaquet Droz, Léon Hatot, Omega, Longines,...

Summary As an IT Specialist, you will be responsible for providing subject matter expertise for GSA IT and its customers. Position : Office of GSA IT, Office of Digital Infrastructure Technologies (IDT), Infrastructure Management Division (IDTO). This is a virtual/remote duty location and will be determined after selection is made. Duties ...

Summary As an IT Program Manager you will develop, implement and/or oversee multi-year IT initiatives. Location of position:  GSA's Office of GSA IT, Financial Management IT Services Branch (IDCDA). This is a Virtual/Remote position and the duty location will be determined upon selection. We are currently filling one vacancy, but additional...

Senior Officer, Customer Service, Contact Centre Posting Date: 01-Jun-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific,...

Senior Officer, Customer Service, Contact Centre Posting Date: 09-May-2023 Location: Alexandra (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific,...

Senior Officer, Customer Service, Contact Center Posting Date: 23-May-2023 Location: Singapore Company: 3677 About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate...

About the roleThe incumbent will be part of a larger team within the Logistics department in providing seamless and customer-focused solutions to support the achievement of business objectives.What you will be doingCustomer Service Support Ensure customer’s orders are processed in a timely and accurately manner Ensure reports are submitted on a timely to...

About the role The incumbent will be part of a larger team within the Logistics department in providing seamless and customer-focused solutions to support the achievement of business objectives.What you will be doingCustomer Service Support Ensure customer’s orders are processed in a timely and accurately manner Ensure reports are submitted on a timely to...

Roles & ResponsibilitiesResponsibility- Generate daily & monthly reports- Upload meter reading to our MR system for billing- Prepare service/billing reports per customers' requirement- And any other Call Centre duties when necessary- Resolve any operation issues, raise Credit Note or Debit Note as required and coordinate with Finance and Sales department-...