CRM Manager, AP Cluster
1 month ago
Job Description
The Position
- Customer Relationship Manager is leading CRM strategy and execution in system to support Organon’s ambition on Customer Engagement Excellence in AP cluster.
- This position reports to Commercial Excellence Lead (AP cluster) and having close collaboration with MCOP team in cluster and market field force to plan and execute all CRM priorities
- The position can be based in any markets of AP cluster including Singapore, Malaysia, Taiwan, Hong Kong, Vietnam, India, Indonesia, Philippines, Australia, New Zealand and Thailand.
CRM strategy
- Producing a 3-year roadmap to enable the CRM function to be a customer centric, business focused, results oriented function.
- Collaborating with stakeholders both locally and within the AP cluster to deliver the roadmap in real terms.
- Represent AP cluster to participate the Global CRM community meetings to address the needs from AP cluster and provide feedback to Global CRM community on the prioritized CRM solutions to be built in pipeline.
CRM capability
- Championing CRM training in the AP Cluster for different type of users (eg. sales manager, sales rep, marketing, medical affair, SFE etc.)
- Actively updating stakeholders on the latest CRM trends in the pharmaceutical industry, identifying executable solutions with high impact
CRM operation
- Operating as the trusted advisor for the CRM solution, supporting ongoing multichannel engagement acceleration
- Designing the structured multichannel engagement plan in Veeva system for commercial functions to provide feedback.
- Leading CRM integration with other platforms and systems in the company
- Establishing guidelines efficient CRM usage for stakeholders
- Reviewing data quality and user behavior on a periodic basis to ensure meaningful insight is generated relating to customer engagement.
- Supporting market expansion and planned new Veeva functionality onboarding.
- Supporting day to day operations of CRM
Secondary Job Description
Who We Are:
Organon delivers ingenious health solutions that enable people to live their best lives. We are a $6.5 billion global healthcare company focused on making a world of difference for women, their families and the communities they care for. We have an important portfolio and are growing it by investing in the unmet needs of Women’s Health, expanding access to leading biosimilars and touching lives with a diverse and trusted portfolio of health solutions. Our Vision is clear: A better and healthier every day for every woman.
As an equal opportunity employer, we welcome applications from candidates with a diverse background. We are committed to creating an inclusive environment for all our applicants.
Annualized Salary Range
Annualized Salary Range (Global)
Annualized Salary Range (Canada)
Please Note: Pay ranges are specific to local market and therefore vary from country to country.
Employee Status:
RegularRelocation:
VISA Sponsorship:
Travel Requirements: Organon employees must be able to satisfy all applicable travel and credentialing requirements, including associated vaccination prerequisites
Flexible Work Arrangements:
Shift:
Valid Driving License:
Hazardous Material(s):
Number of Openings:
1We have other current jobs related to this field that you can find below
-
Social Media Manager
2 days ago
Singapur, Singapore Fans-CRM Full timeFans-CRM was created to help companies and creators take the management of OnlyFans to an entirely new level. Our goal is to provide a comprehensive solution that eliminates the hassle of using multiple services. We have included features most sought after by industry professionals, and our OnlyFans toolkit now covers the main areas of management, analytics,...
-
Asia Pacific Cluster Digital
1 month ago
Singapur, Singapore Organon Full timeJob DescriptionThe PositionHighly dynamic career in Sales and career development opportunitiesBe part of a high performing team in a collaborative environmentA great opportunity that leads to brand managementThe position can be based in any markets of AP cluster including Singapore, Malaysia, Taiwan, Hong Kong, Vietnam, India, Indonesia, Philippines,...
-
Asia Pacific Cluster Digital
4 weeks ago
Singapur, Singapore Organon Full timeJob DescriptionThe PositionHighly dynamic career in Sales and career development opportunitiesBe part of a high performing team in a collaborative environmentA great opportunity that leads to brand managementThe position can be based in any markets of AP cluster including Singapore, Malaysia, Taiwan, Hong Kong, Vietnam, India, Indonesia, Philippines,...
-
Senior CRM Manager
1 month ago
Singapur, Singapore Aspire Full timeAspire is the leading all-in-one finance operating system for growing businesses in APAC. We are on a mission to reinvent business finance for a new generation of entrepreneurs and business owners, empowering startups and MSME to realise their full potential. Founded in 2018, Aspire has raised over USD 300M+ across equity and debt from world-class...
-
Senior CRM Manager
4 weeks ago
Singapur, Singapore Aspire Full timeAspire is the leading all-in-one finance operating system for growing businesses in APAC. We are on a mission to reinvent business finance for a new generation of entrepreneurs and business owners, empowering startups and MSME to realise their full potential. Founded in 2018, Aspire has raised over USD 300M+ across equity and debt from world-class...
-
Senior Manager, CRM
2 months ago
Singapur, Singapore Grab Full timeLife at Grab At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia. Get to know our team: ...
-
Senior Manager, CRM
4 weeks ago
Singapur, Singapore Grab Full timeLife at Grab At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia. Get to know our team: ...
-
CRM Lead
2 months ago
Singapur, Singapore WTW Full timeThe Role As the CRM Lead & Campaign Manager, you will play a pivotal role in driving our CRM strategy, leveraging Microsoft Dynamics 365, and orchestrating targeted campaigns to enhance customer engagement and retention. This role demands strategic prowess, analytical acumen, and adept campaign management skills. Key Responsibilities: CRM Champion...
-
CRM Lead
4 weeks ago
Singapur, Singapore WTW Full timeThe Role As the CRM Lead & Campaign Manager, you will play a pivotal role in driving our CRM strategy, leveraging Microsoft Dynamics 365, and orchestrating targeted campaigns to enhance customer engagement and retention. This role demands strategic prowess, analytical acumen, and adept campaign management skills. Key Responsibilities: CRM Champion...
-
CRM Executive
1 month ago
Singapur, Singapore Welovesupermom Pte Ltd Full timeOwn the strategic vision and day-to-day operation of our CRM and marketing automation platform. As a core member of the marketing team, you will leverage your CRM and marketing automation-specific experience to drive signups, purchases, affiliate conversions, user engagement, revenue growth and customer retention through email, SMS, and loyalty...
-
CRM Executive
4 weeks ago
Singapur, Singapore Welovesupermom Pte Ltd Full timeOwn the strategic vision and day-to-day operation of our CRM and marketing automation platform. As a core member of the marketing team, you will leverage your CRM and marketing automation-specific experience to drive signups, purchases, affiliate conversions, user engagement, revenue growth and customer retention through email, SMS, and loyalty...
-
Regional CRM
2 weeks ago
Singapur, Singapore Guerlain Full timeJob DescriptionCRMBe the main contact with HQ CRM team and markets' CRM teams to ensure the smooth organization of the CRM events, Masterclasses, CRM topics (campaigns, loyalty programmes, data collection, lead generation intiatives).Lead the markets in defining their annual CRM strategies and action plans and provide timely reviews to attain CRM...
-
Senior Trust Administrator
1 month ago
Singapur, Singapore AP Group Ltd Full timeWe have been engaged by our client to recruit for a Senior Trust Administrator to join their expanding, professional team. Based in Singapore, this international trust company has built its success on a commitment to providing clients with a first-class range of services. They have achieved this by employing high-calibre staff and providing them with the...
-
Communications Manager, AP
1 month ago
Singapur, Singapore West Pharmaceutical Services Full timeJob Summary : The Manager of Global Communications is responsible for executing proactive internal and external communication campaigns in support of West’s business interests and will serve as a designated media spokesperson for trade and local media in the Asia Pacific region. The Manager of Global Communications will report directly to the Sr....
-
Communications Manager, AP
4 weeks ago
Singapur, Singapore West Pharmaceutical Services Full timeJob Summary : The Manager of Global Communications is responsible for executing proactive internal and external communication campaigns in support of West’s business interests and will serve as a designated media spokesperson for trade and local media in the Asia Pacific region. The Manager of Global Communications will report directly to the Sr....
-
Singapur, Singapore Hilton Full timeCluster Sales Manager/Cluster Senior Sales Manager-Leisure (Conrad Centennial Singapore & Conrad Singapore Orchard)( Job Number: HOT0A8JT) Work Locations :Conrad Centennial SingaporeTwo Temasek BoulevardSingapore38982 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to...
-
Singapur, Singapore Hilton Full timeCluster Sales Manager/Cluster Senior Sales Manager-Leisure (Conrad Centennial Singapore & Conrad Singapore Orchard)( Job Number: HOT0A8JT) Work Locations :Conrad Centennial SingaporeTwo Temasek BoulevardSingapore38982 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to...
-
CRM Specialist APAC
4 weeks ago
Singapur, Singapore Mölnlycke Full timeAre you passionate about making life better for patients worldwide? If the answer is yes, you think just like us. We are a world-leading medical solutions company, designing and supplying medical solutions to enhance performance in healthcare – from the hospital to the home. We are looking for people who want to improve outcomes for healthcare...
-
Singapore - CRM Executive
2 months ago
Singapur, Singapore Shiseido Full timeMAIN PURPOSE The CRM executive will work with Shiseido Singapore prestige brand manager and regional team to consolidate and sharpen brand CRM strategy, to dig out business chance through data insight, and to create business value by leveraging LMS system. KEY RESPONSIBILITIES ...
-
Singapore - CRM Executive
4 weeks ago
Singapur, Singapore Shiseido Full timeMAIN PURPOSE The CRM executive will work with Shiseido Singapore prestige brand manager and regional team to consolidate and sharpen brand CRM strategy, to dig out business chance through data insight, and to create business value by leveraging LMS system. KEY RESPONSIBILITIES ...