Assistant Manager/ Manager- Corporate Services

4 weeks ago

Singapur, Singapore Ocorian Full time
Job Description

Purpose of the job

To manage a portfolio of clients together with junior team members to be an effective, efficient and profitable part of Ocorian including coaching and reviewing work of junior team members, taking responsibility to ensure adherence with Ocorian policy and procedures, smooth running of operation of the team under management and provide high quality service to Ocorian’s clients.

  • To act as named Company Secretary of client entities
  • Providing advisory to clients on corporate secretarial matters and ensuring clients receive prompt responses to requests and queries
  • To ensure compliance with the Companies Act, ACRA Act: Anti Money Laundering AML / Combating the Financing of Terrorism CFT, KYC processes and any such relevant regulatory and statutory requirements
  • Attending clients’ board/board committee meetings, general meetings etc and recording of such minutes of meetings
  • Oversee preparation and coordination of the statutory books and documents including submissions of statutory forms/documents to ACRA, IRAS or such other statutory bodies/government agencies within stipulated deadlines.
  • Maintain good client relationship with close client communication, in order to assess customer satisfaction for possible improvements and identify possible cross-sell and up-sell.
  • Provide leadership and guidance to team members and ensure seamless service delivery to clients
  • Ensure prompt and timely billing and monitoring of team members’ timesheet, WIP, efficiency and recoverability in view of achieving the financial objectives and work efficiency.
  • Oversee credit control and prompt collection of debts within the portfolio and work closely with credit control/finance team on long outstanding and doubtful debts
  • Work with peers and Associate Director to provide and organise training for junior team members
  • Support the Associate Director in managing overall targets and proactively monitor actual performance against target
  • Such other duties as may be assigned

#LI-DR1


Qualifications

Knowledge, skills and experience

  • Qualified ICSA graduate or equivalent
  • At least 4 years of relevant working experience in corporate service providers or legal firms

Competencies

  • Good understanding of Singapore Companies Act, AML/CFT procedures and guidelines and other relevant regulations   
  • Strong interpersonal, communication, written and customer service skills
  • Positive work attitude with strong initiatives, a team player and able to work independently, lead and motivate junior team members
  • Ability to take challenges and meet tight deadlines
  • Meticulous, organised, detailed and deadline-oriented


Additional Information

All staff are expected to embody our core values that underpin everything that we do and that reflect the skills and behaviours we all need to be successful.  These are:

  • We are CLIENT CENTRIC – Clients are at the centre of our world, and we’re committed to providing expertise and specialist solutions to meet their most complex challenges.
  • We are AMBITIOUS – We aim high. We think and act globally, seizing every opportunity to delight our clients and support our colleagues - wherever in the world they may be.
  • We are AGILE – We act on our initiative to get things done for our clients. Our independence gives us the flexibility and freedom to keep things simple, efficient and effective.
  • We are COLLABORATIVE – With a curious mindset, we ask the right questions to get to the right solution, for our clients faster. We collaborate to win together and share our successes.
  • We are ETHICAL – We behave with integrity at all times and assume positive intent, building trust through responsible actions and honest relationships.

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