Field Service Manager

2 months ago


Singapur, Singapore Connect Energy Full time

A successful candidate for this role will be responsible for direct customer relationship building and supervision training and mentoring of field service personnel for APAC region to accomplish the testing, troubleshooting, and commissioning of a wide variety of combustion, mechanical, electrical, and control equipment on our manufactured and packaged equipment.

The systems include, but is not limited to boiler systems, burners, flares, thermal oxidizers, VRUs, VCUs, and involves blowers, pumps, motors, valves, actuators, transmitters, emission monitoring equipment, recorders, and programmable logic controllers (PLC), HMI screens, VFD's, and other control equipment.

A Day in the Life:

To be successful, the Technical Services Manager will have to manage a team of Field service personnel and be able to solve problems with little or no outside input. Time Management, project and manpower schedule planning are critical to succeed in this position. Chosen candidate will need to be responsible for meeting all the safety, health and performance training requirements for themselves and insure all their direct reports are in 100% compliance.

Other management and operational responsibilities will include:

1. Direct interaction and developing alliances with key customers

2. Product developments for future growth of Field Services

3. Management and administrative tasks for hiring, training, deployment and continued development and mentoring of all direct report employees.

4. Review and correction of all direct report electronic logs and time keeping

5. Quick resolution and redirection on field issues as they develop

6. Developing key relationships with customers on a local and corporate level to gain market share for the region and strengthen our competitive advantage for service quality and customer satisfaction.

7. Development of field service manpower forecasting spreadsheets, technical bulletins, service personnel budgets and annual performance evaluations for direct reports.

8. Support the commercial sales effort in installation & construction projects

What You Will Need:

  • Previous relevant experience in field service work
  • General electrical and mechanical skills
  • Instrumentation and control systems experience
  • Experience with Microsoft Outlook, Excel and Word
  • Degree of Technical Diploma in chemical, mechanical or electrical engineering.
  • Ability to work overtime
  • Must be able to respond to service calls and call outs 24/7

What Will Put You Ahead

  • Experience working on combustion equipment, industrial, electrical and electronic equipment including, but not limited to motors, valves, actuators, transmitters and PLC equipment
  • Understanding of Programmable Logic Controllers (PLC) & HMI
  • Experience working in a supervisory position.
  • Experience in a service management or team management role

Physical Demands/Unusual Working Conditions:

  • Flexibility to work various schedules as needed to meet demands of field projects, including travel and extended overnight stay and at times through weekends
  • Ability to wear Personal Protective Equipment such as hard hat, safety glasses, gloves, flame retardant clothing (FRC,) safety toe boots, negative and positive pressure respirators, etc.
  • Ability to sit, crawl, stoop, stand, kneel, crouch, climb and stand for large portion of workday.
  • Ability to work in hot, cold or inclement climate conditions (100% outdoor working conditions)
  • Ability to climb ladders and uneven surfaces

  • Field Service Manager

    4 weeks ago


    Singapur, Singapore Connect Energy Full time

    Job SummaryWe are seeking a highly skilled Field Service Manager to lead our team of field service personnel in the APAC region. The successful candidate will be responsible for building and maintaining direct customer relationships, supervising and mentoring field service personnel, and ensuring the successful testing, troubleshooting, and commissioning of...

  • Field Service Manager

    6 months ago


    Singapur, Singapore Unisys Full time

    What success looks like in this role: • Collect and evaluate metrics daily, weekly, and monthly for resource forecasting, monitoring of customer service activities, and evaluating of internal process needs. • Meet with stakeholders (such as Client, Client Executives, Service Delivery Managers) to provide KPIs summary information regarding customer...


  • Singapur, Singapore Talent Trader Group Full time

    Job Title: Field Service ManagerAt Talent Trader Group, we are seeking a highly skilled and experienced Field Service Manager to lead our Field Service team in the North region. The successful candidate will be responsible for managing and overseeing field service operations for the Air Conditioning, Mechanical Ventilation, and HVAC industry.Key...

  • Field Service Engineer

    6 months ago


    Singapur, Singapore Entegris Full time

    Job Description: The Senior Field Service Engineer is responsible for product service and support at customer locations for Gas Purification Systems. Work performed includes product start-up and commissioning, customer training, technical support, troubleshooting, repairs, and maintenance. They are expected to work independently with minimal input from...


  • Singapur, Singapore Diebold Nixdorf Full time

    Transform Customer Experiences at Diebold NixdorfThe Field Service Coordinator serves as the primary point of contact for Field Operations personnel and as a liaison between or among customers, Field Operations, and internal business groups. This role coordinates and monitors customer appointments to ensure timely and excellent customer experience. The...


  • Singapur, Singapore Atlas Copco Full time

    We are seeking a skilled Field Service Engineer to join our team in Singapore. As a key member of our Compressor Technique Service team, you will be responsible for providing professional field service and consultancy to our customers.About the RoleThis is a challenging and rewarding opportunity to work with leading-edge technology and innovative products....

  • Field Service Engineer

    7 months ago


    Singapur, Singapore Atlas Copco Full time

    .fit_to_content{width:%;height:auto}We are looking for a Field Service Engineer to join our Compressor Technique Service team in Singapore. Please apply for the role if you are passionate about hands on service work and keen to develop your careAt Atlas Copco we believe in challenging the status quo, always looking for a better way. Our leading-edge...


  • Singapur, Singapore Philips Full time

    About the RoleWe are seeking a highly skilled Field Service Engineer to join our team at Philips. As a Field Service Engineer, you will be responsible for performing corrective maintenance, supported by tier-2 support helpdesk, and ensuring all given quality standards are met.Key ResponsibilitiesPerform corrective maintenance, supported by tier-2 support...


  • Singapur, Singapore MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD Full time

    Roles & ResponsibilitiesJob Resposibilities: Field Support: To carry out Corrective Maintenance (CM) as a result of failure of the hardware and software related to a mission critical system. To restore the system to its operational condition. To monitor and maintain the records of the overall system operational availability and reliability, including Mean...


  • Singapur, Singapore Bruker Full time

    Overview Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker’s high performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close...


  • Singapur, Singapore Kongsberg Maritime Full time

    At Kongsberg Maritime, we are seeking a skilled Field Service Engineer to join our team in Singapore. In this role, you will be responsible for installing, servicing, and maintaining our sensors and systems aboard ships and in shipyards. Additionally, you will provide in-house technical support and remote services to customers and colleagues globally.Key...


  • Singapur, Singapore LGC Clinical Diagnostics Full time

    Job DescriptionJob PurposeBiosearch Technologies™ provides products and services for genomic analysis that support mission critical applications for global customers in agrigenomics and human healthcare. The portfolio offers integrated tools and technologies to accelerate sample preparation, amplification, cloning and expression, next generation sequencing...


  • Singapur, Singapore Entegris Full time

    Job Summary:The Senior Field Service Engineer is a critical role within Entegris, responsible for delivering exceptional product service and support to customers at their locations. This position requires a high level of technical expertise, strong communication skills, and the ability to work independently with minimal supervision.Key...

  • Field Service Engineer

    6 months ago


    Singapur, Singapore Kongsberg Maritime Full time

    Make an impact with us at KONGSBERG. Your expertise Protechts People and Planet.To enhance our team, Global Customer Support seeks a Field Service Engineer to join Kongsberg Maritime in Singapore. In this role, you will be responsible for installing, servicing, and maintaining KONGSBERG’s sensors and systems aboard ships and in shipyards. Additionally, you...


  • Singapur, Singapore Carrier Full time

    About the RoleThis position is for a Field Service Technician, performing troubleshooting and repair works under service agreement/warranty.Key Responsibilities:As a Field Service Technician, you'll be responsible for:Performing troubleshooting and giving recommendations for repairs for Chillers, Cooling Towers & Pumps under service agreementPerforming...


  • Singapur, Singapore ST RECRUITMENT CENTRE Full time

    Roles & ResponsibilitiesWorkplace Nearest MRT: Jurong EastITE or equivalent In Mechatronics or RelevantGood Working Attitude and Willing to Learn New Machines / EquipmentTo work OT, or During Weekends / Public Holidays , But Not Very Often.Handphone and Transport Allowance ClaimableThe company provide the Installation, Repair, and Servicing in Singapore...

  • Field Service Engineer

    7 months ago


    Singapur, Singapore Carrier Full time

    About the role This position is for a Field Service Engineer who ensures that customers receive timely, efficient, and effective support to maximize the performance and longevity of the products or systems. When issues arise, service engineers diagnose problems, identify the root causes, and develop solutions to rectify them. This often requires a...


  • Singapur, Singapore Rotork Full time

    Job DescriptionReporting to the Service Supervisor, in this role you will be part of a National team of Field Service Engineers providing a prompt and effective service to customers within the Water, Power, Petrochemical and other associated Industries.  In this role you will identify faults, repair, test and modify actuators in the field, carry out planned...


  • Singapur, Singapore Carrier Full time

    About the RoleThis position is for a Field Service Engineer who ensures that customers receive timely, efficient, and effective support to maximize the performance and longevity of the products or systems. When issues arise, service engineers diagnose problems, identify the root causes, and develop solutions to rectify them. This often requires a combination...

  • Field Service Engineer

    2 months ago


    Singapur, Singapore Grifols Full time

    Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and...