Field Service Engineer

6 months ago

Singapur, Singapore Carrier Full time

About the role

This position is for a Field Service Engineer who ensures that customers receive timely, efficient, and effective support to maximize the performance and longevity of the products or systems. When issues arise, service engineers diagnose problems, identify the root causes, and develop solutions to rectify them. This often requires a combination of technical expertise, problem-solving skills, and the ability to work under pressure. Provide technical support to customers, answering queries, offering guidance on product usage, and resolving issues remotely or on-site. Effective communication skills are crucial for understanding customer needs and explaining technical solutions clearly.

Key Responsibilities:

As a Field Service Engineer, you’ll be responsible for:

Commission and test of F&G equipment or systems at customer sites globally.

Diagnose and troubleshoot technical issues remotely or on-site, utilizing problem-solving skills and technical expertise.

Coordinate with customers to understand their needs and provide effective solutions and support.

Train customer personnel on the operation, maintenance, and troubleshooting of equipment.

Collaborate with cross-functional teams, including engineering, sales, and customer support, to ensure customer satisfaction and product improvement.

Adhere to safety protocols and regulations while working on-site and during travel.

Provide technical assistance and support to colleagues and customers via phone, email, or video conferencing when not on-site.

Perform technical tasks in projects (both local and oversea).

Design the system, such as layout, network, ensure correct powering and redundancy, verify space for all equipment, according to AFS and DEC basic design standards.

Responsible for project documentation.

Report eventual problems with products and project execution to Technical Manager.

Contribute to continuous improvement in the project and report possibilities to Technical Manager.

Cooperation and follow-up of vendors and sub-contractors.

Technical contact point with other delivery groups in projects when assigned as the responsible PM within the project

Assist Technical Manager to prepare proposals.

Develop a close cooperation with RSM’s to support customers in technical issues.

Requirements

We are looking for people who are meticulous in details and familiar in handling customer databases. If this is you, get in touch.

As a minimum you must have:

Diploma / Degree in Engineering (Electrical / Electronics / Instrumentation)

Proven experience as a service engineer, field engineer, or similar role, preferably in an international setting.

Strong technical aptitude and understanding of mechanical, electrical, and/or electronic systems.

Proficiency in troubleshooting complex technical issues and implementing effective solutions.

Excellent communication skills, both verbal and written, with the ability to interact professionally with customers and colleagues from diverse cultural backgrounds.

Willingness to travel, sometimes on short notice, and work flexible hours as needed.

Ability to work independently with minimal supervision and as part of a team.

Knowledge of relevant industry standards, regulations, and safety practices.

Willingness to undergo background checks and drug screenings as required by employers or customers.

Ability to adapt to different cultures, climates, and working conditions while traveling internationally.

Experience and Knowledge of Fire and Gas products.

Benefits

We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is .

  • Field Service Engineer

    1 month ago

    Singapur, Singapore Talent Trader Group Full time

    Job Title: Field Service EngineerAt Talent Trader Group, we are seeking a highly skilled Field Service Engineer to join our team. As a Field Service Engineer, you will play a critical role in the development and improvement of semiconductor and instrumentation products.Key Responsibilities:Collaborate with design engineers to implement design changes and...

  • Field Service Engineer

    4 weeks ago

    Singapur, Singapore Philips Full time

    Job Title: Field Service EngineerPhilips is a global leader in health technology, committed to improving lives worldwide. We're seeking a skilled Field Service Engineer to join our team.Job Summary:We're looking for a highly motivated and experienced Field Service Engineer to support our customers in the medical device industry. As a Field Service Engineer,...

  • Field Service Engineer

    5 months ago

    Singapur, Singapore Entegris Full time

    Job Description: The Senior Field Service Engineer is responsible for product service and support at customer locations for Gas Purification Systems. Work performed includes product start-up and commissioning, customer training, technical support, troubleshooting, repairs, and maintenance. They are expected to work independently with minimal input from...

  • Field Service Engineer

    2 weeks ago

    Singapur, Singapore Atlas Copco Full time

    We are seeking a skilled Field Service Engineer to join our team in Singapore. As a key member of our Compressor Technique Service team, you will be responsible for providing professional field service and consultancy to our customers.About the RoleThis is a challenging and rewarding opportunity to work with leading-edge technology and innovative products....

  • Field Service Engineer

    1 month ago

    Singapur, Singapore Kongsberg Maritime Full time

    Job Title: Field Service EngineerAt Kongsberg Maritime, we are seeking a highly skilled Field Service Engineer to join our team in Singapore. As a key member of our Global Customer Support team, you will be responsible for installing, servicing, and maintaining our sensors and systems aboard ships and in shipyards.Key Responsibilities:Install and commission...

  • Field Service Engineer

    4 weeks ago

    Singapur, Singapore Lam Research Full time

    The RoleWe are seeking a highly skilled Field Service Engineer to join our team at Lam Research. As a Field Service Engineer, you will be responsible for providing quality repair and maintenance services for our customers' equipment.Key ResponsibilitiesInstall and relocate equipment at customer sites, ensuring seamless start-up and check-out...

  • Field Service Engineer

    4 weeks ago

    Singapur, Singapore HITACHI ENERGY SINGAPORE PTE. LTD. Full time

    Electrical Service Engineer : As an Electrical Service Engineer at HITACHI ENERGY SINGAPORE PTE. LTD., you will be instrumental in overseeing all field operations to guarantee the effective delivery of project objectives in line with contractual obligations, quality benchmarks, timelines, and safety protocols. Key Responsibilities: Coordinate...

  • Field Service Engineer

    2 weeks ago

    Singapur, Singapore Philips Full time

    About the RoleWe are seeking a highly skilled Field Service Engineer to join our team at Philips. As a Field Service Engineer, you will be responsible for performing corrective maintenance, supported by tier-2 support helpdesk, and ensuring all given quality standards are met.Key ResponsibilitiesPerform corrective maintenance, supported by tier-2 support...

  • Field Service Engineer

    4 weeks ago

    Singapur, Singapore Alfa Laval Full time

    About the JobWe are seeking a highly skilled and experienced Field Service Engineer to join our team at Alfa Laval. As a Field Service Engineer, you will be responsible for performing service work, including troubleshooting, condition audits, and maintenance work for customer-fired boiler or waste heat recovery systems in shipyards, offshore, and power...

  • Senior Field Service Engineer

    2 months ago

    Singapur, Singapore Entegris Full time

    Job OverviewThe Senior Field Service Engineer is a critical role within Entegris, responsible for delivering exceptional product service and support to customers at their locations. This position requires a high level of technical expertise, strong communication skills, and the ability to work independently with minimal supervision.Key...

  • Senior Field Service Engineer

    2 weeks ago

    Singapur, Singapore Entegris Full time

    Job Summary:The Senior Field Service Engineer is a critical role within Entegris, responsible for delivering exceptional product service and support to customers at their locations. This position requires a high level of technical expertise, strong communication skills, and the ability to work independently with minimal supervision.Key...

  • Field Service Engineer

    1 month ago

    Singapur, Singapore Safran Full time

    Job SummaryThe Field Service Technician will be responsible for participating in the installation of test cell projects, including build construction, engine handling equipment, data acquisition and control systems, facility control systems, and specialized aerospace test equipment. The ideal candidate will have a strong background in electrical and...

  • Field Service Engineer

    2 weeks ago

    Singapur, Singapore Kongsberg Maritime Full time

    At Kongsberg Maritime, we are seeking a skilled Field Service Engineer to join our team in Singapore. In this role, you will be responsible for installing, servicing, and maintaining our sensors and systems aboard ships and in shipyards. Additionally, you will provide in-house technical support and remote services to customers and colleagues globally.Key...

  • Field Service Engineer

    1 month ago

    Singapur, Singapore Lam Research Full time

    About the RoleLam Research is seeking a highly skilled Field Service Engineer to join our Customer Support Business Group. As a key member of our team, you will be responsible for providing quality repair and maintenance services to our customers' equipment.Key ResponsibilitiesInstall and relocate equipment at customer sites, ensuring seamless start-up and...

  • Senior Field Service Engineer

    4 weeks ago

    Singapur, Singapore Entegris Full time

    Job Summary:The Senior Field Service Engineer is a critical role within Entegris, responsible for delivering exceptional service and support to customers at their locations. This position requires a high level of technical expertise, strong communication skills, and the ability to work independently with minimal supervision.Key Responsibilities:Provide...

  • Field Service Engineer

    2 months ago

    Singapur, Singapore Lam Research Full time

    About the RoleWe are seeking a highly skilled and motivated Field Service Engineer to join our Customer Support Business Group at Lam Research. As a Field Service Engineer, you will play a critical role in providing quality repair and maintenance services to our customers' equipment.Key ResponsibilitiesEquipment Installation and Maintenance: Install and...

  • Senior Field Service Engineer

    1 month ago

    Singapur, Singapore Entegris Full time

    Job Overview:The Senior Field Service Engineer is a critical role within Entegris, responsible for delivering exceptional product service and support to customers at their locations. This position requires a high level of technical expertise, strong communication skills, and the ability to work independently with minimal supervision.Key...

  • Field Services Engineer

    2 weeks ago

    Singapur, Singapore Dalet Full time

    About DaletDalet is a leading media solutions and service provider that combines technological innovation with human collaboration to create powerful tools and products for content professionals and storytellers worldwide.Why Work with Us?Be part of a team that shapes the future of mediaEnjoy great career opportunities around the worldCollaborate with...

  • Field Service Engineer

    1 month ago

    Singapur, Singapore Carrier Full time

    About the RoleThis position is for a Field Service Engineer who ensures that customers receive timely, efficient, and effective support to maximize the performance and longevity of the products or systems. When issues arise, service engineers diagnose problems, identify the root causes, and develop solutions to rectify them. This often requires a combination...

  • Field Service Engineer

    2 months ago

    Singapur, Singapore Lam Research Full time

    The RoleWe are seeking a skilled Field Service Engineer to join our Customer Support Business Group at Lam Research. As a key member of our team, you will be responsible for providing quality repair and maintenance services for our customers' equipment.Key ResponsibilitiesInstall and relocate equipment at customer sites, ensuring seamless start-up and...