Field Service Manager

4 weeks ago


Singapur, Singapore Connect Energy Full time
Job Summary

We are seeking a highly skilled Field Service Manager to lead our team of field service personnel in the APAC region. The successful candidate will be responsible for building and maintaining direct customer relationships, supervising and mentoring field service personnel, and ensuring the successful testing, troubleshooting, and commissioning of a wide range of equipment.

Key Responsibilities
  • Manage a team of field service personnel and ensure they are equipped to handle complex equipment and systems.
  • Develop and implement effective training programs to enhance the skills and knowledge of field service personnel.
  • Collaborate with customers to understand their needs and develop solutions to meet their requirements.
  • Manage and administer field service operations, including scheduling, budgeting, and performance monitoring.
  • Ensure compliance with safety, health, and performance training requirements.
Requirements
  • Previous experience in field service work, preferably in a supervisory role.
  • General electrical and mechanical skills, with a focus on instrumentation and control systems.
  • Experience with Microsoft Outlook, Excel, and Word.
  • Degree in a relevant field, such as chemical, mechanical, or electrical engineering.
  • Ability to work overtime and respond to service calls 24/7.
Preferred Qualifications
  • Experience working on combustion equipment, industrial, electrical, and electronic equipment.
  • Understanding of Programmable Logic Controllers (PLC) and HMI.
  • Experience working in a supervisory position.
  • Experience in a service management or team management role.
Physical Demands
  • Ability to work in hot, cold, or inclement climate conditions.
  • Ability to wear Personal Protective Equipment (PPE) such as hard hat, safety glasses, gloves, flame retardant clothing, and safety toe boots.
  • Ability to sit, crawl, stoop, stand, kneel, crouch, climb, and stand for long periods.

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