Associate Product Innovation

2 weeks ago


Singapur, Singapore Singapore Airlines Full time

Job Description

The successful incumbent will be part of the Inflight Entertainment & Connectivity Department in Customer Experience Division.

Key Responsibilities

1. Investigate and response to connectivity feedback and Cabin Crew voyage reports.
2. Charting, reporting and analysis of connectivity usage and bandwidth data.
3. Charting, reporting and analysis of connectivity Customer Satisfaction performance.
4. Support connectivity operations and performance monitoring.
5. Support implementation of connectivity projects.

Requirements
Holds a diploma
1. Able to work independently and self-driven.
2. Comfortable working with large data sets.
3. Able to work on the common app e.g. excel, words, power point etc.
4. IT savviness or receptive to digitalisation mindset preferred


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