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Field Service Engineer
3 months ago
About Onto Innovation:
Onto Innovation is a leading company in the field of process control, offering a wide range of cutting-edge technologies such as 3D metrology for chips, defect inspection, factory analytics, and semiconductor packaging lithography. We aim to assist our customers in resolving their toughest challenges related to yield, device performance, quality, and reliability by enhancing their efficiency and intelligence.
Job Summary & Responsibilities:
- Responsible for Installing, Repairing, and Maintaining Onto Innovation products, including Metrology and Inspection tools.
- Installation of new tools in the Southeast Asia region, covering Engineering and Applications tasks.
- Addressing tool downtimes and conducting Maintenance upon request within Southeast Asia.
- Providing necessary documentation and feedback to the US factory when required.
- Supporting the sales team with feedback and potential leads for future sales.
- Offering Applications feedback to contribute to ongoing product enhancement.
Qualifications:
- Preferably 3 to 5 years of Field Service experience in the Semiconductor Industry.
- Prior expertise in equipment fault detection across electrical, mechanical, and software realms.
- Desired familiarity with Semiconductor applications.
- Hold a degree in engineering from College/University.
- Capable of working independently yet collaboratively within a team.
- Excellent interpersonal and customer communication skills.
- Proficient in utilizing Microsoft Office products, including PowerPoint, Word, and Excel.
- Willingness to travel frequently throughout Southeast Asia, around 60% of the time.
Onto Innovation Inc. offers competitive salaries and a comprehensive benefits package, encompassing health, dental, vision, life, and disability coverage, along with a 401K plan, Employee Stock Ownership Program (ESOP), and health & wellness initiatives. We foster a collaborative work environment with cutting-edge tools and resources to drive success, promoting an inclusive corporate culture that values individual contributions.
Onto Innovation Inc. is an Equal Opportunity Employer, ensuring fair consideration for all applicants irrespective of race, religion, gender, or other protected status. We value diversity and promote a welcoming environment for all our employees.
Benefits:
Onto Innovation prioritizes the well-being of our workforce by offering comprehensive benefits and rewards programs to safeguard their welfare and financial stability. Our initiatives support physical health, financial security, personal well-being, career growth, and community engagement.