Senior Solutions Consultant

3 months ago

Singapur, Singapore Braze Full time

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT WE'RE LOOKING FOR

Braze is looking to hire a Senior Solutions Consultant for our APAC based team. Braze Solutions Consultants are trusted advisors to our prospective customers during the sales process, bringing extensive product expertise, strategic vision, and best practices to bear. We strive to lay strong foundations, beginning pre-sales, for long-term partnership between Braze and our customers. The Senior Solutions Consultant role is a critical member of the team, who’s job includes being a technical thought leader across industry verticals, customer types, and geographic markets. 

Braze Solutions Consultants blend the “art” of storytelling and sales with the “science” behind how our technology tactically delivers value for our customers. During the sales process, we help "make it real," with the aim of building prospective customer confidence in Braze's capabilities & team.

This role is an opportunity to expand on your thought leadership skills, while partnering with Braze’s sales, marketing, security, and product teams. The role will draw upon your experience in Pre-sales Engineering, Technical Account Management, or Customer Success, along with a high level of curiosity about all things tech. You will serve as a mentor to Solutions Consultants on your team.

The role requires some travel, at most 50% at peak times, and is based in our Singapore office.

WHAT YOU CAN EXPECT

Collaboration Complete support of your teammates across all departments and a real “get it done” attitude for our customers.Intellectual Curiosity – Stimulated. Opportunities to be challenged beyond your existing capabilities with the full support of your teammates and our leadership team.

KEY RESPONSIBILITIES 

Act as a trusted advisor to prospective customers during the sales process, providing expert guidance on Braze’s capabilities and strategic value.Collaborate closely with internal teams, including sales, marketing, security, and product, to deliver seamless and effective customer experiences.Design and present tailored solutions that demonstrate how Braze’s technology meets customer needs and drives business outcomes.Mentor and support junior Solutions Consultants, fostering their growth and development within the team.Engage in up to 50% travel to meet with clients, participate in industry events, and support sales initiatives across the APAC region.Continuously expand your knowledge of Braze’s products, industry trends, and best practices to maintain thought leadership in the field.Master story teller where you put yourself in the prospective customer's shoes, demonstrate empathy with their business and their customers, and articulate how Braze capabilities brings vital value to them, all while being able to seamlessly switch between user/business and technical-centric presentations & conversations.

WHO YOU ARE

People say you’re a great communicator You have exemplary written and verbal communication skills coupled with unparalleled follow up skills. You leave people with the impression that you are really listening to them and understand their problem.You’re known for being a “team player.” We just can’t emphasize this enough.High level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others.You have experience selling into accounts with a sophisticated Pre-sales Consulting or Sales Engineering team.You have domain knowledge of two or more of the following: SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics or Programming (even just HTML).

WHAT WE OFFER

Details of these benefits plan will be provided if a candidate receives an offer of employment. Benefits may vary by location.

From offering comprehensive benefits to fostering flexible environments, we’ve got you covered so you can prioritize work-life harmony.

Competitive compensation that may include equityRetirement and Employee Stock Purchase PlansFlexible paid time offComprehensive benefit plans covering medical, dental, vision, life, and disabilityFamily services that include fertility benefits and equal paid parental leaveProfessional development supported by formal career pathing, learning platforms, and tuition reimbursementCommunity engagement opportunities throughout the year, including an annual company wide Volunteer WeekEmployee Resource Groups that provide supportive communities within BrazeCollaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZE

Braze is a leading customer engagement platform that powers lasting connections between consumers and brands they love. Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty.

Braze is proudly certified as a Great Place to Work® in the U.S., the UK and Singapore. We ranked #3 on Great Place to Work UK’s 2024 Best Workplaces (Large), #3 on Great Place to Work UK’s 2023 Best Workplaces for Wellbeing (Medium), #4 on Great Place to Work’s 2023 Best Workplaces in Europe (Medium), #10 on Great Place to Work UK’s 2023 Best Workplaces for Women (Large), #19 on Fortune’s 2023 Best Workplaces in New York (Large). We were also featured in Built In's 2024 Best Places to Work, U.S. News Best Technology Companies to Work For, and Great Place to Work UK’s 2023 Best Workplaces in Tech.

You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Chicago, Jakarta, London, Paris, San Francisco, Singapore, Sydney and Tokyo – not to mention our employees in nearly 50 remote locations.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see our for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

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