Cluster Manager
1 month ago
Job Description
At NTUC Health, we believe age is just a number Seniors can lead exciting, purpose-driven lives, doing the things they love. If you have a strong desire to help seniors redefine their golden years and continue living vibrantly like we do, join us
Our goal is to make our seniors' lives more fulfilling. That is why our community and volunteer activities are at the heart of what we do. As a Cluster Manager, you will head and manage a cluster of Active Ageing Centres (AAC). Our Cluster Managers guide and work with the cluster's respective centre-in-charge (CICs) and key stakeholders to develop, improve and implement plans to inspire, energise, and celebrate joyful living for our seniors.
You will need to
Implement initiatives that will enhance the quality of our offerings through extensive partnerships with external expertise, and internally across clusters, agencies and disciplines Drive solutions to update and upgrade systems, structures and equipment to improve clusters' centres' operations and maximise resources Support and groom CICs through formal learning, mentorships and coaching Develop best practices to create a culture of excellence Keep abreast of trends in the eldercare industry to stay competitive and up to date with the centres' service offerings
Qualifications
Masters or Degree in Business Management / Psychology / Gerontology or other relevant fields or Diploma with relevant working experience Minimum 10 years of work experience, with 3 to 5 years in a leadership/management role, preferably in community or healthcare sectorsYou should
Thrive in a collaborative and dynamic environment Have strong communication and stakeholder management skills Enjoy transforming data into actionable insights Be proficient in Google Suite Applications
Skills
Business DevelopmentP&L ManagementPeople ManagementOperations management-
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