Head of Cyber Claims and Coverage

7 months ago

Singapur, Singapore Aon Full time

Head of Cyber Claims and Coverage - Cyber Solutions, Asia Pacific 

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

Strategy 

Lead the setting of the cyber incident management and claims handling proposition and drive execution of this strategy across Asia Pacific. Collaborate with Cyber Solution and Specialty leadership across sub-regions to agree client priorities and implement effective and tailored client-engagement strategies.

Client

Onboard Aon clients into the cyber incident management and claims proposition, including guiding clients through vendor selection. Drive client incident preparation through facilitating planning workshops and Cyber Incident Management and Claims Tabletops. Support Aon clients triage new cyber incidents and activate appropriate response options and vendor capabilities. Lead insurer coordination to resolve any coverage issues and create bespoke coverage solutions in collaboration with Financial Lines claims advocacy colleagues, Claims Preparation teams, and cyber brokers.

Network

Lead dialogue with insurers on claims protocols, performance, and expectations. Build relationships with the broader incident management marketplace, including breach coach counsel, forensic investigators, loss adjustors, and relevant solutions providers. Support internal DAU activity and industry networking to heighten awareness of the team and proposition.

How this opportunity is different

As the Cyber Claims and Coverage Leader for the Aon Cyber Solutions – Asia Pacific team, you will help empower results for our clients by helping them prepare for, respond to, and recover from cyber events.
This will be achieved by supporting clients throughout the cyber incident lifecycle to minimise loss and expediate claims outcomes, including managing complex coverage issues.
This role can be based in any of Aon’s main office hubs and report directly to the Head of Cyber Solutions for Asia Pacific.
This is a strategically critical client role for the Cyber Solutions business and a high-visibility position; you will be leading claims and coverage engagement in Asia Pacific, and as such, will become well known to the leadership and client-facing communities.

Skills and experience that will lead to success

8 years of direct experience in the cyber and risk industry. 5 years of direct experience in cyber incident management or claims services. Legal degree preferred. Ability to anticipate and respond to changing priorities and operate effectively in a dynamic, demand-based environment, requiring flexibility and responsiveness to client needs. Must be able to work collaboratively across teams and geographies. Comfort with intermittent periods of travel; evening and weekend hours. Exceptional work ethic; high level of professionalism and adherence to ethical standards. Strong written and oral communication skills, plus attention to detail. Substantial engagement with key stakeholders that will be critical to successful business development efforts including insurers, law firms, vendors, and clients. Previous experience operating in the Asia Pacific region.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working

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