Technical Account Manager

1 month ago


Singapur, Singapore SKYLINE COMMUNICATIONS Full time

Nice to meet you

Are you ready to leave your mark on the world? Because we are the global leading supplier of end-to-end open monitoring and orchestration software for ICT, media and broadband platforms. Basically, our software platform— called DataMiner —makes sure that you can order your products online, watch the latest episode of your favorite show, or call your friends whenever you need them.

We’re looking for a Technical Account Manager

As a Technical Account Manager, you are responsible for the technical implementation of all projects assigned to you. You are the primary contact for the user on all technical matters, and you function as an intermediary between the user and the different departments within Skyline.

SOME OF OUR USERS

DataMiner is deployed by 1500 companies in over 125 countries worldwide.

Let’s get down to business

A glimpse of.your [future]

Transparency is a key value here at Skyline. So let's forget about empty job titles or colorful descriptions for a moment and take a look at what you'd actually be doing here.

You will acquire and maintain detailed knowledge of all DataMiner features . You will take ownership of the full technical implementation of your projects. You will become your customer’s primary contact for all technical matters related to your projects. You will have to fully understand all aspects related to the functional and technical specifications of your projects. You will ensure sufficient documentation of all technical requests to other Skyline departments to guarantee the efficient implementation of all technical aspects of your project. You will troubleshoot all technical issues that affect project delivery. You will perform quality assurance from a functional perspective on all technical features in your projects. You will create and maintain all required project documentation for acceptance, hand-over, and internal presentation procedures. You will identify potential commercial opportunities and notify the appropriate Sales Manager.

What skills.do you require?

No doubt you know your way around code. But let's dig a bit deeper into the various technical skills you'll need to get started as a Technical Account Manager.

Profound knowledge of HFC broadband , IPTV , broadcast and satellite systems Profound knowledge of TCP/IP (firewalls, routers, …), multithreading , web services , and .Net Remoting Experience with HTML , XML , client-server systems and SNMP Familiar with software programming Strong affinity with MS Windows operating systems Knowledge of MySQL and Apache Cassandra is an asset

Your [competencies]

You'll be working in a highly technical environment prone to constant change and evolution. On top of that, you'll have to collaborate with a great many (marvelous) people. All very exciting But it also calls for a special kind of mind- and skillset.

You are a fast learner and adapt quickly to new situations. You have a positive can-do attitude . You are communicative and have effective interpersonal and organizational skills. You think logically and always keep the client's needs in mind. You have natural technical insight and are passionate about the benefits of software technology. You can work independently and prioritize tasks . You have good verbal and written communication skills in English . You have a bachelor’s, master’s or doctorate degree in ICT, Software and/or Telecom .



  • Singapur, Singapore IQ-EQ Full time

    Job Description The technical team is an independent team of experts within IQ-EQ providing technical and regulatory assistance / advice to global client services teams, sales and implementation teams, and global clients within the Funds & Institutional segment. The core part of technical team work is focused on 3 key areas: 1) Technical Advisory...


  • Singapur, Singapore IQ-EQ Full time

    Job Description The technical team is an independent team of experts within IQ-EQ providing technical and regulatory assistance / advice to global client services teams, sales and implementation teams, and global clients within the Funds & Institutional segment. The core part of technical team work is focused on 3 key areas: 1) Technical Advisory...


  • Singapur, Singapore IQ-EQ Full time

    Job DescriptionThe technical team is an independent team of experts within IQ-EQ providing technical and regulatory assistance / advice to global client services teams, sales and implementation teams, and global clients within the Funds & Institutional segment.The core part of technical team work is focused on 3 key areas:1) Technical Advisory (technical...


  • Singapur, Singapore FD Technologies Full time

    About KX: We build time-series, vector-native database solutions our customers use to unlock knowledge and predictive power they can act on with confidence. By simultaneously supporting unstructured and structured data, KX powers accurate, highly contextual results for AI and automation applications with transformative speed, unlimited scalability, and...


  • Singapur, Singapore IQ-EQ Full time

    Job DescriptionThe technical team at IQ-EQ provides technical and regulatory assistance to client services, sales, and implementation teams, as well as global clients in the Funds & Institutional segmentThe core responsibilities of the team include:Technical Advisory: handling technical accounting and PE/RE industry queries, supporting sales and...


  • Singapur, Singapore Lloyd's Register Full time

    What we're seekingA Technical Key Account Manager (TKAM) plays a crucial role in supporting clients with their technical inquiries and cases, meeting set targets. Specifically, for Strategic Key Accounts, the TKAM fosters business growth by proactively addressing technical needs, ongoing projects, liaising with stakeholders, and overseeing New Buildings.What...


  • Singapur, Singapore Nexus Full time

    What will you be doing at Nexus? As a Technical Account Manager, you will be responsible in engaging and maneuvering large technically complex deals and managing all technical aspects of Nexus’ relationship with our customers and Partners. You are a key member of our Asian sales team, and will actively contribute to team targets for the Nexus Public...


  • Singapur, Singapore Lloyd's Register Full time

    What we’re looking for A Technical Key Account Manager (TKAM) who contributes to providing support to our clients in the resolution of their technical queries and technical cases, in accordance with the agreed targets. In particular, for Strategic Key Accounts and within the TKAM role, to support business development through ensuring technical...


  • Singapur, Singapore Amazon Web Services Singapore Private Limited Full time

    As a Technical Account Manager you will provide consultative architectural and operational guidance delivered to help customers achieve the greatest value from AWS. As we continue to rapidly expand in Singapore, you'll have plenty of opportunities to develop your technical, consulting and leadership skills. You'll work with talented cloud technologists...


  • Singapur, Singapore Adobe Full time

    Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies...


  • Singapur, Singapore Amazon Web Services Singapore Private Limited Full time

    As a Technical Account Manager you will provide consultative architectural and operational guidance delivered to help customers achieve the greatest value from AWS.As we continue to rapidly expand in Singapore, you’ll have plenty of opportunities to develop your technical, consulting and leadership skills. You’ll work with talented cloud technologists...


  • Singapur, Singapore Red Hat Asia-Pacific PTE LTD Full time

    About The JobRed Hat's South East Asia Technical Account Management Team is seeking an experienced enterprise-level engineer to join as a Senior Technical Account Manager in Singapore. In this role, you will act as a trusted advisor, working with key strategic accounts to offer practical technical and architectural guidance for the Platform (RHEL) and...


  • Singapur, Singapore NICE Full time

    At NICE, we don’t limit our challenges. We challenge our limits. Constantly. We’re relentless. We’re ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.So, what’s the role all about?As a Technical...


  • Singapur, Singapore NICE Full time

    At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.So, what’s the role all about?As a Technical Account...


  • Singapur, Singapore Amazon Web Services Singapore Private Limited Full time

    Would you like to join one of the fastest-growing teams within Amazon Web Services (AWS)? Join us in helping customers across all industries to maximize the value and benefits of AWS services and Generative AI solutions. As a Technical Account Managers (TAM) in AWS Enterprise Support, you will play a crucial role in fostering our customers' innovate and...


  • Singapur, Singapore Tencent Full time

    Responsibilities: About the Company Tencent is a leading global technology company focused on connecting people and developing innovative products and services that improve the quality of life of people around the world. Founded in 1998 and publicly traded on the Hong Kong Stock Exchange since 2004, Tencent offers a variety of products and services,...


  • Singapur, Singapore Amazon Web Services Singapore Private Limited Full time

    As a Technical Account Manager you will provide consultative architectural and operational guidance delivered to help customers achieve the greatest value from AWS. As we continue to rapidly expand in Singapore, you’ll have plenty of opportunities to develop your technical, consulting and leadership skills. You’ll work with talented cloud technologists...


  • Singapur, Singapore Bloomberg Full time

    Senior Technical Account Manager, OTC Pricing - Singapore Singapore Posted Jun 6, Requisition No Bloomberg, our products are fueled by powerful information. We combine data and context to paint the whole picture for our clients, around the clock – from around the world. In Data, we're responsible for delivering this data, news, and analytics...


  • Singapur, Singapore Redis Labs Full time

    What youll do : Execute onboardings for new customers to minimize time to value. Relentlessly monitor and manage customer health, and identify and mitigate renewal risks. Deliver QBRs with Stakeholders. During the renewal stage, assist the Sales team to ensure the process runs smoothly. Look for new expansion opportunities to help customers continue...


  • Singapur, Singapore Amazon Web Services Singapore Private Limited Full time

    Would you like to join one of the fastest-growing teams within Amazon Web Services (AWS)? Join us in helping customers across all industries to maximize the value and benefits of AWS services and Generative AI solutions. As a Technical Account Managers (TAM) in AWS Enterprise Support, you will play a crucial role in fostering our customers’ innovate and...