Senior Technical Account Manager
4 weeks ago
We are seeking a highly skilled and experienced Technical Account Manager to join our team at U3 Infotech. As a key member of our sales team, you will be responsible for providing technical guidance and support to our customers and partners in the APAC region.
Key Responsibilities:
• Develop and maintain strong relationships with key customers and partners in the region
• Provide technical advice and solution guidance to customers and partners
• Collaborate with sales teams to develop and execute sales plans and proposals
• Stay up-to-date with the latest Apple technologies and industry trends
• Facilitate solution design and verification processes
• Identify and communicate sales opportunities to the sales team
• Cultivate relationships with reseller staff to ensure ongoing skills development and best customer experience
• Maintain links with and encourage the development of a skilled Apple technical community
• Develop and foster relationships with technical staff and decision makers of major customers
• Provide ongoing feedback to the sales and management team on competitive products
• Engage with external customers and industry bodies as required
Requirements:
• Tertiary qualification or minimum 5 years of relevant experience in a technology role
• At least 5 years of pre-sales consultancy experience
• Strong technical skills with iOS and macOS
• Skills in mobile application development, integration, and security are highly desirable
• Knowledge of Apple's hardware and software products is an advantage
• Uncompromising desire to assist Apple's customers and staff
• Strong expertise in all areas of IT with strong technical solving skills
• Excellent verbal and written communication skills and experience in delivering presentations
• Proven self-starter who can work without supervision displaying effective time management skills
• Desire to provide mentoring to other SEs
• Ability to work as part of cross-functional teams
• Strong knowledge of business and sales practices
About U3 Infotech:
U3 Infotech is a technology solutions, managed services, and talent management solutions company with over 2 decades of experience in the APAC region. We work with clients across various industries, including banking, insurance, bioscience, pharmaceutical, healthcare, engineering, product, and supply chain domains. We differentiate ourselves through our deep commitment at all levels, entrepreneurial mindset, outcome-driven approach, and financial resources.
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