Current jobs related to Customer Care Representative - Singapur - DSM
-
Patient Care Service Representative
3 weeks ago
Singapur, Singapore Tan Tock Seng Hospital (TTSH) Full timeBecome a vital part of our team as a Patient Care Service RepresentativeWe are looking for a dedicated, empathetic, and meticulous individual to deliver outstanding service to our patients. In the role of Patient Care Service Representative, your duties will encompass patient registration, managing appointment schedules, processing payments, providing...
-
Customer Service Representative
3 weeks ago
Singapur, Singapore The LEGO Group Full timeAbout the RoleThe LEGO Group is seeking a highly skilled and motivated Customer Service Representative to join our Consumer and Shopper Engagement Team in Singapore. As a key member of our team, you will be responsible for providing exceptional customer service to our clients in Japan, responding to their inquiries and resolving issues in a timely and...
-
Customer Service Representative
1 week ago
Singapur, Singapore The International Air Transport Association Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our multicultural and diverse team, you will be responsible for providing exceptional customer service to our clients across multiple channels.Key ResponsibilitiesAssist customers with their queries and concerns...
-
Customer Service Representative
1 week ago
Singapur, Singapore Western Union Full timeCustomer Service Representative (Part-time) – SingaporeWe're seeking a skilled Customer Service Representative to join our team in Singapore. As a key member of our customer support team, you'll be responsible for delivering exceptional customer experiences and ensuring seamless transactions.About the RoleThis part-time role is perfect for individuals who...
-
Customer Service Representative
2 weeks ago
Singapur, Singapore LOTTE Travel Retail Singapore Full timeCustomer Service Representative =========================== At LOTTE Travel Retail Singapore, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service and ensuring a seamless shopping...
-
Customer Service Representative
1 day ago
Singapur, Singapore United Overseas Bank Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at United Overseas Bank. As a key member of our Contact Centre, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective resolution to customer inquiries and...
-
Customer Experience Representative
2 weeks ago
Singapur, Singapore Singtel Full time{"title": "Customer Experience Representative", "content": "At Singtel, we're dedicated to delivering exceptional customer experiences. As a Customer Experience Representative, you'll play a vital role in fostering a positive and inclusive work environment where our employees feel valued and empowered to make a meaningful impact.Key Responsibilities:Provide...
-
Customer Care Specialist
4 days ago
Singapur, Singapore Rohde & Schwarz Full timeJoin Our Team as a Customer Care EngineerWe are seeking a highly skilled and motivated Customer Care Engineer to join our team. As a Customer Care Engineer, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide technical support and troubleshooting to customers via phone, email, and...
-
Customer Service Representative
2 weeks ago
Singapur, Singapore Lyreco Group Full time{"Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Lyreco Group. As a key member of our customer service team, you will be responsible for managing customer Non-Catalogue (NC) inquiries, ensuring seamless order processing and customer experience.Key Responsibilities:* Address...
-
Customer Service Representative
4 days ago
Singapur, Singapore Power Integrations Full timeJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at Power Integrations. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our customers, distributors, and other related third parties.Key...
-
Customer Service Representative
2 weeks ago
Singapur, Singapore Ikea Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at IKEA Tampines. As a key member of our Customer Relations Department, you will play a vital role in delivering exceptional customer experiences and ensuring that our customers receive the highest level of service.Your Key...
-
Customer Service Representative
1 week ago
Singapur, Singapore Ikea Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at IKEA Tampines. As a key member of our Customer Relations Department, you will play a vital role in delivering exceptional customer experiences and ensuring that our customers receive the best possible service.Your Key...
-
Customer Service Representative
1 week ago
Singapur, Singapore Survitec Full timeCustomer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues that may arise.Key...
-
Patient Care Technician
2 months ago
Singapur, Singapore TRC Total Renal Care Inc Full time3425 Starr RdSTE B, Royal Oak, Michigan, 48073, United States of America Patient Care Technician | Royal Oak Michigan Full Time Paid Training! Please know this is NOT a Summer Seasonal role - training will be 10 to 12 weeks to prepare you to work the floor. A Rewarding Career Whether new to health care or looking to grow in your career, DaVita...
-
Patient Care Technician
1 week ago
Singapur, Singapore TRC Total Renal Care Inc Full time3425 Starr RdSTE B, Royal Oak, Michigan, 48073, United States of America Patient Care Technician | Royal Oak Michigan Full Time Paid Training! Please know this is NOT a Seasonal role - training will be 10 to 12 weeks to prepare you to work the floor. A Rewarding Career Whether new to health care or looking to grow in your career, DaVita offers...
-
Digital Customer Care Manager
2 months ago
Singapur, Singapore StarHub Full timeJob Description We are seeking a motivated and experienced Digital Customer Care Manager to join our team. The ideal candidate will have a proven track record in setting up and leading a successful digital care team from scratch. In this role, the successful candidate will be responsible for overseeing the implementation of our digital customer care...
-
Customer Service Representative
3 weeks ago
Singapur, Singapore Snaphunt Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Snaphunt. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable experience for all.Key ResponsibilitiesGuest ServicesProvide warm and welcoming...
-
Customer Service Representative
1 week ago
Singapur, Singapore Novo Recruitment Solutions Pte Ltd Full timeJob Title: Customer Service RepresentativeAt Novo Recruitment Solutions Pte Ltd, we are seeking a highly skilled and dedicated Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our clients, ensuring their needs are met, and exceeding their...
-
Customer Service Representative
2 weeks ago
Singapur, Singapore Seacare Manpower Services Pte Ltd Full timeJob Scope:We are seeking a skilled Customer Service Representative to join our team at Seacare Manpower Services Pte Ltd. As a key member of our customer-facing team, you will be responsible for handling incoming and outgoing calls to ensure that customers' queries are answered professionally and in accordance with telephone standards.You will be required to...
-
Customer Service Representative
1 week ago
Singapur, Singapore Survitec Full timeVacancy Title:Customer Service Representative Vacancy Location: Senoko, Singapore Engagement Type: Full-time, Permanent The Role: Here at Survitec, we are currently recruiting for a Customer Service Representative to join our team based in Senoko, Singapore. As a Customer Service Representative, you’ll receive and process customer...
Customer Care Representative
4 months ago
An essential point of contact between dsm-firmenich supply locations and local markets in the Region. To facilitate the supply of dsm-firmenich products within a diverse, complex and multi-cultured Asia Pacific Region by being aware of the peculiarities of each individual country, existing competitors to dsm-firmenich to maintain existing market and to achieve prompt delivery of orders; to address and solve problems as a hallmark of customer service, provision of samples for promotion of sales. This is facilitated via various available telecommunication facilities (telephone, fax, email & mail) or computer software for e.g.: Application of SAP
At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work, benefiting to our People, Customers & Communities and driving business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.
Key areas of accountability/responsibility
Act as primary contact for the assigned Countries. Responsible to answer routine queries, take, place and/or direct orders, initial placement of orders with production or source of supply, arrange and confirm supply chain for export and delivery, apply Just-In-Time Principles. To receive orders, evaluate the orders, preliminary advice on availability of stock or special terms and conditions that may apply to orders. Inform the customers of these special requirements, process the orders within pricing limits, check product and transport availability, execute the order by planning delivery within standard lead-time, customers’ preferences, select most efficient means of transport within available secured services with dsm-firmenich. Acceptance of payments through affiliate offices and direct customers. Knowledge of shipping documents, Bills of Lading & Documents of Credit. Review Letter of Credits to ensure that company is able to comply. Feedback to Sales and Marketing department on any potential issues of compliance. Liaise with Banks to achieve compliance of documentations for export. Preparation of For Internal Use Only Bank and Shipping documentations requirement for export of products including L/C negotiation with Banks to achieve KPI Targets Handles numerous orders at one time and sets priority on orders to maximise customer service. Orders include one-off specials and standard customers, operating on a variety of lead-times. Orders are either local or export. Export orders include Letter of Credits in which she is responsible to ensure compliance to the terms and conditions. Knowledge of customer account requirements and procedures to handle special situations to satisfy customers’ needs. To be aware of specialist knowledge of individual countries and cultural peculiarities including time differences and national needs Attend to complaints, claims, credits, goods return and re-funds. Investigate and resolve logistical complaints.Knowledge and educational level
GCE `A' Level or above Good knowledge in L/C negotiation and export documentation Hands on knowledge in SAP (SD & MM modules) & Microsoft Office applications Previous experience in ISO Certification Knowledge of international shipping practices & Incoterms.Required level of experiences
Minimum 3 years of relevant experience in order processing, customer service or order fulfilment A self-starter and team player with ability to work under pressure with tight deadlines & minimum supervision. Strong interpersonal & problem-solving skills and able to work effectively under multi-cultural environment. Good spoken & written English communication skills Exposure in dealing with various countries in the Region.dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate: there’s a place for everyone at dsm-firmenich.
As a committed equal opportunity employer, we ensure our recruitment practices are inclusive and fair. We encourage the recruitment of a diverse workforce, representative of the communities in which we work, by using inclusive language, diverse interview panels, diversified sourcing strategies. Selection is based on qualifications, competency, experience, performance history and fit with the team to advance fair and equitable opportunity.
Employment decisions are based upon job-related reasons regardless of an applicant's race, color, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, age, disability, backgrounds, genetic information, protected veteran status, or any other status protected by law.
We are committed to providing reasonable support for disabled applicants in our recruiting process.
