Client Success Associate
4 weeks ago
Client Success Associate, Singapore/Hong Kong
Cosmose is a fast-growing software company on a path to revolutionize the $27 Trillion retail industry. Cosmose AI connects the best of offline and online to create a seamless experience for shoppers and increase sales for retailers. Cosmose AI employs world-class talents in its offices in Paris, Warsaw, Singapore, Ho Chi Minh, Hong Kong, Shanghai and Tokyo, incl. winners of international programming competitions ACM ICPC and IOI. Cosmose AI empowers some of the world’s most prominent companies including LVMH, Richemont, L’Oréal, and Estée Lauder, whilst also offering AI-driven recommendations to its users encouraging them to shop in nearby stores saving time, money, and the environment.
Cosmose was valued at over $500 million in a recent round and is backed by NEAR Foundation, Tiga Investments, OTB Ventures, and TDJ Pitango.
Read more on
TechCrunch, CB Insights AI 100, Nikkei Asia.
To consistently sustain the massive growth of clients, we are looking for a Client Success Associate to join our Client Success team. Reporting to the Account Director, you’ll manage end-to-end digital media campaigns for our key clients in the APAC region. The role is based either in Singapore or Hong Kong.
We’re looking for someone who:
Dreams Big: ambitious, passionate, and out to achieve MASSIVE goals
Customer-centric: We care about our customers and strive to provide them with the best solutions
Celebrates both Success & Failure: Rejoicing the wins but also reflecting, learning & improving proactively when there are defeats
Honesty and Integrity: we appreciate respectful feedback
Problem Solver: You’re a fixer and not a complainer
Actionable: Work and make SMART decisions fast with conviction
What you’ll do:
Build & maintain good relationships with clients to grow new accounts and business
Plan & create digital strategies and campaigns across channels such as social media and programmatic display for clients
Liaise with media vendors and agencies for campaign setup and troubleshooting
Manage budget planning, create proposals & performance reports
Monitor and optimise daily campaign performance
Track, analyse key metrics, and deliver regular reports to our customers
What you’ll need:
Minimum 1 year of relevant experience, preferably in the advertising & marketing industry.
Solid knowledge of digital campaign execution and digital media landscape in Greater China
Strong communication (oral and written in Native Mandarin and English) and presentation skills
Meticulous and has a sharp eye for detail
Possess customer-oriented problem-solving and analytical skills
Agile and adaptable to dynamic environments
Results-oriented professional who is comfortable with figures (collecting, analysing & interpreting data)
Entrepreneurial spirit with high standards of delivery
What you’ll enjoy:
Cosmose provides employees with a great platform to immerse and learn about the most exciting, innovative, and disrupting technologies on offline behavior solutions; unveiling untapped opportunities and profits in the industry. The company constantly innovates to invent and apply world-class technologies with a rockstar engineering team including four world championship programming medalists. You’ll be working with a strong leadership team backed by experience from various key strategic areas and many other driven & intelligent people across the company. Cosmose is a place where great culture and goals unite departments and individuals to achieve big milestones together.
Are you ready for new, exciting challenges and to put your name down in the history of retail?
Apply now and join our revolutionary journey.
Read more on:
TechCrunch, Business Insider, Forbes and CNBC.
We have other current jobs related to this field that you can find below
-
Client Success Associate
3 days ago
Singapur, Singapore Cosmose AI Full timeCosmose is a fast-growing software company on a path to revolutionize the $27 Trillion retail industry. Cosmose AI connects the best of offline and online to create a seamless experience for shoppers and increase sales for retailers. Cosmose AI employs world-class talents in its offices in Paris, Warsaw, Singapore, Ho Chi Minh, Hong Kong, Shanghai and Tokyo,...
-
Associate/Manager, Client Success
1 month ago
Singapur, Singapore EXIGER SINGAPORE PTE. LTD. Full timeRoles & ResponsibilitiesExiger’s Diligence team in APAC is seeking highly motivated and inquisitive individuals to join us in making the world a safer place to do business.We are looking for resourceful, driven professionals with a mix of due diligence expertise and customer service abilities to be based in Exiger’s Singapore office, where we deliver...
-
Associate Client Solutions
7 days ago
Singapur, Singapore GLG Full timeWe are seeking an Associate to support GLG’s business in SEA, in Singapore office. Associates are the engine behind GLG’s Insight Network, the world’s largest and most varied source of first-hand expertise. The Associate role is a fast-paced, expert-facing role. Associates help drive GLG’s business forward and add value through close coordination...
-
Client Success Specialist
2 weeks ago
Singapur, Singapore Flywire Full timeJob DescriptionThe Opportunity:We, at Flywire, are looking for a forward-thinking, motivated, and hardworking Client Success Specialist to help with the delivery and execution of our solution to our new and existing travel clients in the APAC region with a special focus on our clients in Indonesia. This individual should be a phenomenal teammate, fluent in...
-
Client Success Partner
3 months ago
Singapur, Singapore Snaphunt Full timeThe OfferExcellent opportunity to build your career in the SaaS industry.Opportunity for quick career progression while enjoying lots of autonomy in your work.The JobAs a Client Success Partner, you will work with a regional team and be responsible for:Managing new & existing accounts, including helping in troubleshooting and providing support to new and...
-
Client Success Partner
2 weeks ago
Singapur, Singapore Snaphunt Full timeThe OfferExcellent opportunity to build your career in the SaaS industry.Opportunity for quick career progression while enjoying lots of autonomy in your work.The JobAs a Client Success Partner, you will work with a regional team and be responsible for:Managing new & existing accounts, including helping in troubleshooting and providing support to new and...
-
Client Success Partner
4 weeks ago
Singapur, Singapore Snaphunt Full timeThe OfferExcellent opportunity to build your career in the SaaS industry.Opportunity for quick career progression while enjoying lots of autonomy in your work.The JobAs a Client Success Partner, you will work with a regional team and be responsible for:Managing new & existing accounts, including helping in troubleshooting and providing support to new and...
-
Sr. Consultant, Client Success
3 weeks ago
Singapur, Singapore Visa Full timeJob DescriptionThe Visa Client Services team provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we bring the voice of the customer into the design, development and successful deployment of Visa products and services. We are trusted partners to Visa’s clients, providing expertise to...
-
Sr. Consultant, Client Success
3 weeks ago
Singapur, Singapore VISA Full timeJob Description And Responsibilities The Visa Client Services team provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we bring the voice of the customer into the design, development and successful deployment of Visa products and services. We are trusted partners to Visa’s...
-
Client Success Manager
3 months ago
Singapur, Singapore StarHub Full timeJob Description Responsibilities Serves as a primary point of contact for all client account matters. Build and maintain long-term partnerships and develop trusted advisor relationships with key executives and stakeholders at all levels of an organization. Holds ownership of bigger sized portfolio revenue and account matrix. Build and...
-
Client Success Manager
2 weeks ago
Singapur, Singapore StarHub Full timeJob Description Responsibilities Serves as a primary point of contact for all client account matters. Build and maintain long-term partnerships and develop trusted advisor relationships with key executives and stakeholders at all levels of an organization. Holds ownership of bigger sized portfolio revenue and account matrix. Build and maintain...
-
Client Success Manager
4 weeks ago
Singapur, Singapore StarHub Full timeJob Description Responsibilities Serves as a primary point of contact for all client account matters. Build and maintain long-term partnerships and develop trusted advisor relationships with key executives and stakeholders at all levels of an organization. Holds ownership of bigger sized portfolio revenue and account matrix. Build and...
-
Client Service Associate
2 months ago
Singapur, Singapore Minmed Group Pte Ltd Full timeClient Service Associate The Client Service Associate is part of a dynamic team providing concierge level customer service and patient care at Minmed Health Screeners in Paragon. Operating 5.5 days per week, the Client Service Associate is an important touch point and a service ambassador when patients attend for Executive Health Screening.Role &...
-
Client Service Associate
2 weeks ago
Singapur, Singapore Minmed Group Pte Ltd Full timeClient Service Associate The Client Service Associate is part of a dynamic team providing concierge level customer service and patient care at Minmed Health Screeners in Paragon. Operating 5.5 days per week, the Client Service Associate is an important touch point and a service ambassador when patients attend for Executive Health Screening.Role &...
-
Client Service Associate
4 weeks ago
Singapur, Singapore Minmed Group Pte Ltd Full timeClient Service Associate The Client Service Associate is part of a dynamic team providing concierge level customer service and patient care at Minmed Health Screeners in Paragon. Operating 5.5 days per week, the Client Service Associate is an important touch point and a service ambassador when patients attend for Executive Health Screening.Role &...
-
Client Success Specialist
2 weeks ago
Singapur, Singapore Flywire Full timeThe Opportunity: We, at Flywire, are looking for a forward-thinking, motivated, and hardworking Client Success Specialist to help with the delivery and execution of our solution to our new and existing travel clients in the APAC region with a special focus on our clients in Indonesia. This individual should be a phenomenal teammate, fluent in both English...
-
Client Success Strategist
2 weeks ago
Singapur, Singapore Similarweb Full timeIs this job calling your name at Similarweb?Similarweb is where it's at for companies of all types and sizes, helping them reach their business objectives. To make sure our clients get the best out of our data, we need to be pros in all the industries we work with.As a Client Success Strategist, you'll be using your industry knowledge and expertise in...
-
Client Success Internship
1 month ago
Singapur, Singapore Ogury Full timeOgury is a global adtech company that delivers Personified Advertising solutions grounded in privacy to brands, agencies and publishers by focusing on targeting personas, not people.We deliver relevant audiences at scale and on quality publisher inventory thanks to our exclusive data , which is meticulously collected and crafted from millions of ...
-
Client Success Internship
4 weeks ago
Singapur, Singapore Ogury Full timeOgury is a global adtech company that delivers Personified Advertising solutions grounded in privacy to brands, agencies and publishers by focusing on targeting personas, not people.We deliver relevant audiences at scale and on quality publisher inventory thanks to our exclusive data , which is meticulously collected and crafted from millions of ...
-
Client Success Internship
4 days ago
Singapur, Singapore Ogury Full timeOgury is a global adtech company that delivers Personified Advertising solutions grounded in privacy to brands, agencies and publishers by focusing on targeting personas, not people.We deliver relevant audiences at scale and on quality publisher inventory thanks to our exclusive data , which is meticulously collected and crafted from millions of ...