Service Desk Engineer

6 days ago


Singapore THE HACENS TALENT PTE. LTD. Full time

**Role**: Service Desk Engineer - L1

**Job Type**:1 Year Renewable Contract

**Job Summary**:
**Key Responsibilities**:

- Excellent communication skills
- Interpersonal skills, active listening
- 1 year of previous Service desk or equivalent experience
- Excellent organisational skills
- Managing incidents including business expectations and communication
- Strong knowledge of Microsoft based operating systems, MS Outlook and MS Office
- ITIL Knowledge will be a plus
- Comply to process and procedures
- Administrative tasks
- Minimum a diploma in Information Technology or equivalent
- Minimum 1 year of relevant working and technical IT experience
- Pleasant disposition and good social etiquette with good spoken and written English
- Good telephony and problem solving / troubleshooting skills
- Process Driven
- Able to liaise with Customer for daily operations


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