Service Desk Engineer L2

Job Title : Service Desk Engineer (Field Support, Concierge and Service Desk)Location : Singapore Reports to : Service Desk Lead Engineer (Tech / Tech Infra & Ops)Working Hours : Shift Working Hours (24X7) including weekend and public holidays A. Overall Purpose Of The Job As a member of the Service Desk team, this position serves as a single point of...

Service Desk EngineerAs a member of the Service Desk team, this position serves as a single point of contact for all IT issues and requests reported by users through the different support channels (phone, email, Self-Service Portal, Tech Concierge Desk). It is responsible for providing support (remotely or onsite) on company supported computer software,...

We are seeking Service Desk Engineer to provide first-line technical support to our clients. you will be responsible for handling incoming service requests, performing basic troubleshooting, and escalating complex issues when necessary. This role merges service desk and L1 engineer functions, requiring a mix of technical troubleshooting, customer service,...

Description 1 day ago Be among the first 25 applicants Job Title Service Desk Engineer Shift & Hours Shiftwork Operating hours: 7:30am to 9pm (rotating shift) Includes Mon – Fri, weekends and public holidays Qualifications Min 2 yrs SD agent working experience Good laptop/desktop troubleshooting skillsets Excellent customer handling skills Excellent...

Description 1 day ago Be among the first 25 applicants Job Title Service Desk Engineer Shift & Hours Shiftwork Operating hours: 7:30am to 9pm (rotating shift)Includes Mon – Fri, weekends and public holidays Qualifications Min 2 yrs SD agent working experience Good laptop/desktop troubleshooting skillsets Excellent customer handling skills Excellent...

Responsibilities Provide responsive, high-quality IT support to Singapore Branch users, ensuring excellent customer service and clear communication across all levels. Deliver both technical and non‐technical assistance, resolving user issues promptly with a strong service mindset. Continuously improve Help Desk processes, policies, and workflows to enhance...

1 day ago Be among the first 25 applicants Job Title Service Desk Engineer Shift & Hours Shiftwork Operating hours: 7:30am to 9pm (rotating shift)Includes Mon – Fri, weekends and public holidays Qualifications Min 2 yrs SD agent working experience Good laptop/desktop troubleshooting skillsets Excellent customer handling skills Excellent communication...

Job description:· Provide L1 and L2 on-site / remote IT support and fulfil service requests for CLIENT'S employees in all CLIENT'S locations.· Perform asset tracking of all corporate devices (from purchase to disposal)· To be responsible for end-to-end process for all new tickets in the ESM tool, incoming phone calls, Teams messaging to the Service Desk,...

Roaming on certain days Working hours: Mon - Fri 8:30am to 4:30pm (onsite), Sat 9:00am to 1:00pm. (onsite) Mon - Fri 10:00am to 7:00pm (onsite) Salary up to $3500 12 months renewable contract - Provide first-level Desktop/Service desk related calls - Remote to users devices to troubleshoot L2, address and escalate L3 issues - Work onsite in the client’s...

A- Posted by - Anusha Ganta- Senior Talent Acquisition Specialist Excellent opportunity for Service Desk Engineer role Understanding of desktop, laptop and printer and TCP /IP networking - Vendor interaction (laptops / desktops) for repair and replacement of parts - Knowledge in basic networking and troubleshooting - Knowledge in ITIL practices and...