Key Account Director

Job Category

Sales

Job Details

**About Salesforce**

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you’ve come to the right place.

The Enterprise Key Account Director maintains and expands relationships with strategically important and large enterprises. Assigned to a number of named customers, the enterprise account executive is responsible for achieving sales quota and assigned strategic account objectives as well as developing business within some white space accounts

**Responsibilities**:

- Establish professional and deep relationships with key personnel in assigned customer accounts
- Leads account planning process that develops account strategy, financial targets and critical milestones for 1-3-year period
- Leads cross functional team within Salesforce to meet customer accounts performance objectives and expectations
- Deep understanding of customer's business environment, proactively assesses, clarifies and validates customer needs on an ongoing basis.
- Leads solution development efforts that best address customer needs and generating pipeline for the Salesforce
- Engage with prospect organizations to position Salesforce solutions through strategic value-based selling, business case definition, ROI analysis, references and analyst data.
- Manage the end-to-end sales process through engagement of appropriate resources such as Sales Engineers, Professional Services, Co-Primes, Executives, Partners etc.
- Generate short term results whilst maintaining a long-term perspective to maximize overall revenue generation.Accurate quarterly forecasting and revenue delivery.

**Requirements**:

- Relevant experience of solution selling within a major IT services or software vendor.
- Successful history of net direct new business sales, with the ability to prove consistent delivery against targets
- Ability to build rapport with customers including CxOs.
- Adaptability with open mindset, driven, customer focused and a team player
- Have experienced in leading and orchestrating a virtual team across a matrix organization to deliver outcomes for the customer.

Accommodations

Posting Statement

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