Customer Relations Officer

Liaising with customers to ensure timely delivery of service. Liaise and arrange with technicians about daily work progress. Receive feedbacks / complaints and provide excellent customer service. Maintain good rapport with both new and existing clientele Planning and arrange daily work schedule. Bilingual in handling english and mandarin speaking...

**Responsibilities** - To process customers’ sales orders (daily) - Daily tracking & monitoring of customers’ orders - Handle credit note and to update in the system - Ensure goods return updated in the system - Updating stock inventory reports - Coordinates delivery schedules - Participate in stock count when needed - Preparing of management report on...

**Company Background** - Guangdong was established in 1987 and mainly deals with dried fruits, agricultural products, grain products, sauces, moon cake fillings and a wide variety of food products. We are a professional and experienced wholesaler and food supplier, supplying quality food to local retail shops and to the F&B industry._ **Core...

Appoint personnel to be in-charge of public relation point of contactEstablish and maintain good relationship with stakeholders living/working near to construction siteProvide hotline for public to feedbackPrepare the Public Relations programme and plan to be reviewed by the Technical Manager and for onward submission to the client for approval.Handle public...

Responsibilities - Respond to client inquiries in a timely and satisfactory manner, as well as resolve potential issues escalated by customer service assistants/officers. - Improving work processes, identifying and proposing problem solutions Make a copy of the AEC/SGPK/ARUBA shipment, DHL AWB, and invoice. - If the CM or engineers call in, double-check the...

**Job Purpose** **Job Responsibilities & Duties** - Follow-up on all escalated incident - Logged all calls reported into the case management system - Maintains and accurately update customer’s enquiry, problem and resolution into the case management system - Generates management reports - Provides assistance and guidance to junior colleagues - Perform...

**Customer Service and Fulfillment Officer**: **Description**: Cantley LifeCare has developed a number of innovative and fast-growing E-commerce businesses including SeniorCare, HoneyCity and PetFoodCare We are looking for a smart, results-oriented Customer Service and Fulfillment Assistant to support the demand and growth of the E-commerce businesses. You...

Assisting customers to troubleshoot the suspected fault through carefully designed questions - Identifying the issue encountered by the customer and opening the relevant support ticket in system - Determine the solution based on the issue and details provided by customer - Planning and tasking of maintenance support teams to align with client’s schedule -...

Company Benefits & IncentivesCareer Progression OpportunitiesAttractive Salary PackageCustomer Service Officer / Ice Cream Distributor / Order processing / ClementiResponsibilitiesAssist with placement of orders via phone, email, mail or faxKeep records of customer interactions, process customer accounts, and file documentsOpen and maintain customer accounts...

Job Responsibilities: - Process daily sales orders from customers. - Monitor and track customers' orders. - Handle credit notes and returns in the system. - Update stock inventory reports. - Coordinate delivery schedules. - Participate in stock counts as needed. - Prepare management reports on inventory and service levels. Job Requirements: - Relevant...