Customer Service Officer
17 hours ago
**Job Purpose**
**Job Responsibilities & Duties**
- Follow-up on all escalated incident
- Logged all calls reported into the case management system
- Maintains and accurately update customer’s enquiry, problem and resolution into the case management system
- Generates management reports
- Provides assistance and guidance to junior colleagues
- Perform other duties as assigned
**Minimum Education/Qualifications**
- Diploma in IT or Business or related discipline
**Minimum Years/Type of Experience**
- Minimum 1 year of call center experience
**Job Types**: Full-time, Permanent
**Salary**: $2,300.00 - $3,200.00 per month
**Benefits**:
- Employee discount
- Health insurance
- Parental leave
- Professional development
Schedule:
- Monday to Friday
Supplemental Pay:
- 13th month salary
- Performance bonus
- Yearly bonus
COVID-19 considerations:
Virtual interviews due to Covid-19.
**Experience**:
- Customer service: 1 year (preferred)
-
Customer Service Officer
6 days ago
Clementi, Singapore Ninja Pest Control Full timeLiaising with customers to ensure timely delivery of service. Liaise and arrange with technicians about daily work progress. Receive feedbacks / complaints and provide excellent customer service. Maintain good rapport with both new and existing clientele Planning and arrange daily work schedule. Bilingual in handling english and mandarin speaking...
-
Customer Service Officer
17 hours ago
Clementi, Singapore Guangdong Import & Export Full time**Company Background** - Guangdong was established in 1987 and mainly deals with dried fruits, agricultural products, grain products, sauces, moon cake fillings and a wide variety of food products. We are a professional and experienced wholesaler and food supplier, supplying quality food to local retail shops and to the F&B industry._ **Core...
-
Customer Service Officer
2 weeks ago
Clementi, Singapore Roadbull Logistics Pte Ltd Full time**Responsibilities**: - Resolve Customer Complaints promptly - Comply with company’s standard operating procedure (SOP) - Monitor & follow up with the relevant department/s on escalated cases that require clarification updates - Handling enquiry, pick-up, tracking, trace, complaint and claim - Collect, analyse and communicate the root cause for traces to...
-
Customer Service Officer
2 days ago
Clementi, Singapore One Vogue Pte Ltd Full timeResponsibilities - Respond to client inquiries in a timely and satisfactory manner, as well as resolve potential issues escalated by customer service assistants/officers. - Improving work processes, identifying and proposing problem solutions Make a copy of the AEC/SGPK/ARUBA shipment, DHL AWB, and invoice. - If the CM or engineers call in, double-check the...
-
Customer Service Officer
2 weeks ago
Clementi, Singapore Alternative Selection Pte Ltd Full timeThe Customer Service Executive assists the production unit in receiving and processing day-to-day customer orders. He/She provides related administration support to ensure the smooth fulfilment of sales orders. Key Responsibilities - Coordinate the complete process of sales order fulfilment among suppliers, forwarders and customers - Prepare delivery orders...
-
Customer Service Officer
2 weeks ago
Clementi, Singapore LBT GLOBAL LOGISTICS PTE. LTD. Full time $25,000 - $35,000 per yearLBT Global Logistics is a local SME established in February 2020. We specialize in land transportation, warehousing and stuffing/unstuffing of containers. Our land transportation includes FCL/LCL, OOG and project cargoes trucking. We also provide warehousing services such as storage and distribution services to our customers.We are searching for enthusiastic...
-
Customer Service Officer
2 weeks ago
Clementi, Singapore AGrader Learning Centre Full timeDear Administrators, My name is Loo Yi, Head of Human Resources in AGrader Learning Centre. We are looking for Part-time Customer Service Officers to work together with us in a great & positive working environment at our tuition centre in the West area at **Clementi (321 Clementi Mall)**. - (Students that are interested to gain experience in customer service...
-
Customer Service Officer
4 days ago
Clementi, Singapore AGrader Learning Centre Full timeDear Administrators, My name is Loo Yi, Head of Human Resources in AGrader Learning Centre. We are looking for Part-time Customer Service Officers to work together with us in a great & positive working environment at our tuition centre in the West area at **Clementi (321 Clementi Mall)**. - (Students that are interested to gain experience in customer service...
-
Customer Service Officer/senior Officer
1 week ago
Clementi, Singapore CrimsonLogic Pte Ltd Full time**Pre-requisites**: - GCE N or O level and above. - Must be able to converse in Mandarin in view of supporting Mandarin speaker customers. - Incumbent who has Court document filing or eLitigation experience is highly preferred. **Job Responsibilities & Duties** - Provide counter service to customers. - Perform document scanning, printing and court document...
-
Customer Service
4 days ago
Clementi, Singapore Guangdong Import & Export Full time**Company Background** With over 40 years of expertise, Guangdong Import & Export Pte Ltd is dedicated to culinary excellence through quality goods and services. Collaborating closely with agricultural partners in Asia, we ensure a supply of quality goods and offer seamless management solutions. Our three house brands - GDFood, Ji Xiang, and Joy Kitchen -...