Customer Service Officer

Liaising with customers to ensure timely delivery of service. Liaise and arrange with technicians about daily work progress. Receive feedbacks / complaints and provide excellent customer service. Maintain good rapport with both new and existing clientele Planning and arrange daily work schedule. Bilingual in handling english and mandarin speaking...

**Responsibilities**: - Resolve Customer Complaints promptly - Comply with company’s standard operating procedure (SOP) - Monitor & follow up with the relevant department/s on escalated cases that require clarification updates - Handling enquiry, pick-up, tracking, trace, complaint and claim - Collect, analyse and communicate the root cause for traces to...

Responsibilities - Respond to client inquiries in a timely and satisfactory manner, as well as resolve potential issues escalated by customer service assistants/officers. - Improving work processes, identifying and proposing problem solutions Make a copy of the AEC/SGPK/ARUBA shipment, DHL AWB, and invoice. - If the CM or engineers call in, double-check the...

The Customer Service Executive assists the production unit in receiving and processing day-to-day customer orders. He/She provides related administration support to ensure the smooth fulfilment of sales orders. Key Responsibilities - Coordinate the complete process of sales order fulfilment among suppliers, forwarders and customers - Prepare delivery orders...

LBT Global Logistics is a local SME established in February 2020. We specialize in land transportation, warehousing and stuffing/unstuffing of containers. Our land transportation includes FCL/LCL, OOG and project cargoes trucking. We also provide warehousing services such as storage and distribution services to our customers.We are searching for enthusiastic...

Dear Administrators, My name is Loo Yi, Head of Human Resources in AGrader Learning Centre. We are looking for Part-time Customer Service Officers to work together with us in a great & positive working environment at our tuition centre in the West area at **Clementi (321 Clementi Mall)**. - (Students that are interested to gain experience in customer service...

Dear Administrators, My name is Loo Yi, Head of Human Resources in AGrader Learning Centre. We are looking for Part-time Customer Service Officers to work together with us in a great & positive working environment at our tuition centre in the West area at **Clementi (321 Clementi Mall)**. - (Students that are interested to gain experience in customer service...

**Job Purpose** **Job Responsibilities & Duties** - Follow-up on all escalated incident - Logged all calls reported into the case management system - Maintains and accurately update customer’s enquiry, problem and resolution into the case management system - Generates management reports - Provides assistance and guidance to junior colleagues - Perform...

**Pre-requisites**: - GCE N or O level and above. - Must be able to converse in Mandarin in view of supporting Mandarin speaker customers. - Incumbent who has Court document filing or eLitigation experience is highly preferred. **Job Responsibilities & Duties** - Provide counter service to customers. - Perform document scanning, printing and court document...

**Company Background** With over 40 years of expertise, Guangdong Import & Export Pte Ltd is dedicated to culinary excellence through quality goods and services. Collaborating closely with agricultural partners in Asia, we ensure a supply of quality goods and offer seamless management solutions. Our three house brands - GDFood, Ji Xiang, and Joy Kitchen -...