Customer Service Admin
1 day ago
**Customer Service Cum Admin**
**Responsibilities**:
- Communicate with external stakeholders for delivery orders
- Call customers to arrange for the delivery of goods
- Receive callbacks from customers and deal with any customer queries
- Check on status of parcels using internal operation backend system
- Handle payment from suppliers and vendors
- Manage any payment issues with external stakeholders
- Proficient in using basic Excel function to calculate driver commission
**Job Requirements**:
- Min Diploma qualification is preferred
- Basic proficiency in Microsoft Office (Excel & Word)
- Able to work in a warehouse environment (will be based in office)
- Able to multi-task and a good team player
-**:
- Proficient in both English and Mandarin to liaise with Mandarin-speaking associates and customers**_
**Working Hours**:
- 5 days/6 days week (Alternate Saturdays)
- 9am to 6pm
Pay: $2,000.00 - $2,900.00 per month
**Benefits**:
- Employee discount
Schedule:
- Day shift
- Weekend availability
**Education**:
- Local Polytechnic Diploma (preferred)
Work Location: In person
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