Customer Service Coordinator

2 days ago


Clementi, Singapore PDS INTERNATIONAL PTE LTD Full time

Serving potential and satisfied customers, providing timely responses to requests for information, coordinating orders and delivery.
- Handle incoming calls and queries from customers and ensure that issues, concerns, and/or questions are resolved promptly and thoroughly.
- Build rapport and maintain good relationships with customers through regular after sales service, communication and support.
- Ensure delivery of excellent customer service through timely and accurate processing of orders, close followup on back orders.
- Provide appropriate product recommendations/alternatives, and update customers promptly on their order status.
**Requirements**:

- Is customer centric with strong focus on service excellence.
- With 2-3 years of relevant work experience
- Possess strong working knowledge in order fulfillment: order processing, invoicing and back order tracking, logistics arrangements.
- Good with numbers and good multi-tasking skills.

**Job Types**: Full-time, Permanent

**Salary**: $2,000.00 - $2,500.00 per month

Schedule:

- Monday to Friday
Work Remotely:

- No



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