Customer Service Assistant

The Customer Service Executive assists the production unit in receiving and processing day-to-day customer orders. He/She provides related administration support to ensure the smooth fulfilment of sales orders. Key Responsibilities - Coordinate the complete process of sales order fulfilment among suppliers, forwarders and customers - Prepare delivery orders...

**Responsibilities**: - Resolve Customer Complaints promptly - Comply with company’s standard operating procedure (SOP) - Monitor & follow up with the relevant department/s on escalated cases that require clarification updates - Handling enquiry, pick-up, tracking, trace, complaint and claim - Collect, analyse and communicate the root cause for traces to...

About Symrise AGSymrise is a global supplier of fragrances, flavourings, cosmetic active ingredients and functional ingredients. Its clients include manufacturers of perfumes, cosmetics, food and beverages, the pharmaceutical industry and producers of nutritional supplements and pet food. Its sales of approximately € 5.0 billion in the 2024 fiscal year...

**Company Background** With over 40 years of expertise, Guangdong Import & Export Pte Ltd is dedicated to culinary excellence through quality goods and services. Collaborating closely with agricultural partners in Asia, we ensure a supply of quality goods and offer seamless management solutions. Our three house brands - GDFood, Ji Xiang, and Joy Kitchen -...

Responsibilities - Respond to client inquiries in a timely and satisfactory manner, as well as resolve potential issues escalated by customer service assistants/officers. - Improving work processes, identifying and proposing problem solutions Make a copy of the AEC/SGPK/ARUBA shipment, DHL AWB, and invoice. - If the CM or engineers call in, double-check the...

**Responsibilities** - Order processing and Fulfillment - Arrange delivery, inform customer if no stock - Request for reprint if stock hits minimum by title - Request for warehouse to form sets if sets run out - Manage Lazada sales and customer service - Customer service - both external and internal customers **Requirements**: - Minimum O Level/ N Level...

This is a full-time on-site role for a customer service executive at LBT Global Logistics in Singapore. The customer service executive will be responsible for - liaising between operations team & customers - invoicing - job creation - strong negotiation and communication skills - knowledge of container trucking and freight forwarding is a plus - client...

Customer Service is an integral part of our organisation. Our Customer Service Team plays a pivotal role in supporting our sales and marketing functions, ensuring customer satisfaction at every point of engagement with our customers. We are especially seeking individuals who believe strongly in superior customer service standards to come join our...

We are looking for independant, customer-oriented customer service officer to join our team. You will be following up with various customer enquiries, feedback and respond. If you are in the beauty related industry is most welcome. Basic Social Media knowledge preferred. **Salary**: $1,800.00 - $2,400.00 per month **Benefits**: - Dental...

Liaising with customers to ensure timely delivery of service. Liaise and arrange with technicians about daily work progress. Receive feedbacks / complaints and provide excellent customer service. Maintain good rapport with both new and existing clientele Planning and arrange daily work schedule. Bilingual in handling english and mandarin speaking...