Customer Success Assistant

About Symrise AGSymrise is a global supplier of fragrances, flavourings, cosmetic active ingredients and functional ingredients. Its clients include manufacturers of perfumes, cosmetics, food and beverages, the pharmaceutical industry and producers of nutritional supplements and pet food. Its sales of approximately € 5.0 billion in the 2024 fiscal year...

RESPONSIBILITIES: - Handle customers for - walk-in, phone and online - Process customer orders - Provide excellent customer service - Monitor social media platforms - Assist in marketing promotions and materials - Assist in delivery orders and invoices - Assist in AP and AR **REQUIREMENTS**: - Strong knowledge of social media - Knowledge in graphic...

To provide excellent customer service to students & parents in a tuition centre environment as part of an administration team. As a front-line staff, you will be the first point of contact with our existing customers and future ones. Besides assisting in administrative duties relating to student and course registration matters, here are some other roles...

Customer Service is an integral part of our organisation. Our Customer Service Team plays a pivotal role in supporting our sales and marketing functions, ensuring customer satisfaction at every point of engagement with our customers. We are especially seeking individuals who believe strongly in superior customer service standards to come join our...

Admin Assistant - **Follow up Customer**Trouble shooting customer problem and follow up customer ordering - **Create SO/DO and Invoice**Creating Sales Order, Delivery order and Invoice - **Assist in marketing material**Assisting in marketing material and posting in social media Requirments - **Organization**: The ability to organize their work and manage...

Job Responsibilities: - Liaising with warehouse on picking of stocks - Preparing invoices, coordinate delivery schedule - Preparation basic export documentation (Packing list, calculation of weight and volume) - Responsible in handling customers' enquiry and requirements - Responsible in servicing existing customers' accounts - Ad-hoc duties as assigned by...

**Responsibilities**: - Attend to sales enquiries - Prepare, send, and follow up on quotations to customers - Process customers’ purchase orders and ensure accurate and timely fulfilment - Liaise with logistic vendor for best shipping price and prepare shipping documents accordingly - Ensure prompt payment from customers - Keep proper filing and storage...

**Customer Service and Fulfillment Officer**: **Description**: Cantley LifeCare has developed a number of innovative and fast-growing E-commerce businesses including SeniorCare, HoneyCity and PetFoodCare We are looking for a smart, results-oriented Customer Service and Fulfillment Assistant to support the demand and growth of the E-commerce businesses. You...

Assisting customers to troubleshoot the suspected fault through carefully designed questions - Identifying the issue encountered by the customer and opening the relevant support ticket in system - Determine the solution based on the issue and details provided by customer - Planning and tasking of maintenance support teams to align with client’s schedule -...

About Symrise AGSymrise is a global supplier of fragrances, flavourings, cosmetic active ingredients and functional ingredients. Its clients include manufacturers of perfumes, cosmetics, food and beverages, the pharmaceutical industry and producers of nutritional supplements and pet food. Its sales of approximately € 5.0 billion in the 2024 fiscal year...