Customer Success Intern
5 days ago
We're Singapore’s homegrown E-commerce bakery, and we aim to make a million people happy with our bakes.
If you’re looking to work in a modern kitchen, you’re at the right place. Here, our artisans build customised cakes, we make celebrations extra special. We’re that friend that will always make your day.
We have a strong startup culture. We work hard, we play hard. We don’t gossip. We don’t boss people around. We make mistakes but we keep ourselves accountable. We constantly review our work and ask ourselves how something can be done better. We communicate a lot and we solve problems together. We are resilient - both physically and mentally.
Sounds like you? You may very well fit into the company as one of us
1. Ensuring all orders for our standard and designer bakes are made and delivered on time.
2. Ensure excellent customer service standards and maintain high customer satisfaction.
3. Work with the kitchen to ensure that the bakery is adequately stocked with quality baking ingredients and supplies.
**Accountabilities**
1. Ensure fast (1 hour) customer ticket turnaround time.
2. Keep complaints below 2%
3. Ensure all orders for our standard and designer bakes are loaded onto delivery vehicles timely
4. Other administrative and adhoc duties.
**You know you are suitable if you**:
1. Meticulous and have good work flow organisation.
2. Bonus if you have previously worked front-of-house in an F&B Establishment
3. Bonus if you have a diploma/degree in Culinary Arts or Baking and Pastry Arts.
*Minimum 4 days commitment, 730am-5pm
**Job Types**: Full-time, Internship, Student job
Contract length: 6 months
**Salary**: $800.00 - $1,000.00 per month
Schedule:
- Day shift
- Weekend availability
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