Customer Service Coordinator

**Responsibilities**: - Tasked to update and process daily customers’ sales orders. - Responsible to monitor closely on customers’ orders and update on the progress promptly. - Process credit note and to update in the system. - Ensure goods return is updated in the system. - Monitor and update stock inventory reports. - Liaise with relevant departments...

About Symrise AGSymrise is a global supplier of fragrances, flavourings, cosmetic active ingredients and functional ingredients. Its clients include manufacturers of perfumes, cosmetics, food and beverages, the pharmaceutical industry and producers of nutritional supplements and pet food. Its sales of approximately € 5.0 billion in the 2024 fiscal year...

Customer Service is an integral part of our organisation. Our Customer Service Team plays a pivotal role in supporting our sales and marketing functions, ensuring customer satisfaction at every point of engagement with our customers. We are especially seeking individuals who believe strongly in superior customer service standards to come join our...

The Customer Service Executive assists the production unit in receiving and processing day-to-day customer orders. He/She provides related administration support to ensure the smooth fulfilment of sales orders. Key Responsibilities - Coordinate the complete process of sales order fulfilment among suppliers, forwarders and customers - Prepare delivery orders...

**Responsibilities** - Process customers’ sales orders on a daily basis - Track and monitor customers’ orders on a daily basis - Handle credit notes and update them in the system - Ensure goods return is updated in the system - Update stock inventory reports - Coordinate delivery schedules - Participate in stock counts when needed - Prepare management...

**Company Background** With over 40 years of expertise, Guangdong Import & Export Pte Ltd is dedicated to culinary excellence through quality goods and services. Collaborating closely with agricultural partners in Asia, we ensure a supply of quality goods and offer seamless management solutions. Our three house brands - GDFood, Ji Xiang, and Joy Kitchen -...

Customer Service and Operations are an integral part of our organisation. Our Customer Service Team plays a pivotal role in supporting our sales and marketing functions, ensuring customer satisfaction at every point of engagement with our customers. We are especially seeking individuals who believe strongly in superior customer service standards to come join...

Job Responsibilities: - Liaising with warehouse on picking of stocks - Preparing invoices, coordinate delivery schedule - Preparation basic export documentation (Packing list, calculation of weight and volume) - Responsible in handling customers' enquiry and requirements - Responsible in servicing existing customers' accounts - Ad-hoc duties as assigned by...

Job Responsibilities: - Preparing invoices, coordinate delivery schedule - Preparation basic export documentation (Packing list, calculation of weight and volume) - Liaising with warehouse on picking of stocks - Responsible in handling customers' enquiry and requirements - Responsible in servicing existing customers' accounts - Ad-hoc duties as assigned by...

**Responsibilities**: - Resolve Customer Complaints promptly - Comply with company’s standard operating procedure (SOP) - Monitor & follow up with the relevant department/s on escalated cases that require clarification updates - Handling enquiry, pick-up, tracking, trace, complaint and claim - Collect, analyse and communicate the root cause for traces to...