Customer Service Sales Support Admin

5 days ago


Central Singapore Emprego SG Full time

**Location**

Singapore, Central Singapore

**Job Type**

Permanent

**Salary**

$1,600 - $1,800 Per Month

**Date Posted**

2 hours ago

Additional Details

**Job ID**

4330

**Job Views**

1

Roles & Responsibilities
- Responds to customer requests
- Answer, screen and direct calls
- Handle enquiries and resolve product / service issues
- To share promotional material, special offers with clients and support sales team achieving sales targets.
- To work on specific sales targets and to report directly to Customer Service Team Leader
- Order processing with high accuracy and speed according to customers’ request
- Follow up with customers on outstanding orders
- Issue goods return note and stock exchange forms
- Raise credit / debit / stock transfer request forms
- Liaise with logistics, purchasing and sales on stock and delivery issues
- Prepares quotations for the sales team upon requests
- Escalating customer concerns and complaints to management.
- Other duties as and when assigned by Manager
**Requirements**:

- Diploma in any related field
- Minimum 1 year of relevant working experience in customer service
- Good verbal communication and telephone skills
- Good product and customers knowledge
- Good command of English
- Multi-tasker who is meticulous and organised with strong follow up skills
- Basic PC Literacy Skills/Independent
- Display a positive attitude towards learning

Tags

customer

service

sales

support

admin



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