Customer Service Officer

1 day ago

Singapore AGrader Learning Centre (Hougang) Full time

We are looking for Part-time Customer Service Officers to work together with us in a great & positive working environment at our tuition centre at **Hougang Central and Kovan City**.

**Looking for individuals who can commit at least 1 year, 15 hours a week.**

**Contract full-time/part-time position with possibility to convert to permanent staff.**

**_Only applicants who have completed both assessment tests will be considered._**

**### Your responsibilities as a Customer Service Officer: ###**
- Work closely in an administration team and be responsible for the daily operations of the tuition centre
- Create a wonderful customer experience as you understand that making a customer happy is crucially important to the company's success
- Learn face-to-face communication skills as part of good customer service
- Engage interest in potential customers and provide them with clear explanations on the offered programs
- Identify customers’ needs and develop strategies to maintain a high level of customer satisfaction
- Online systems usage & maintenance
- Calling customers to inform about promotions and new updates.
- Basic daily housekeeping works.
- Any other administrative, operational and customer outreach works as required.

**### Requirements: ###**
- Minimum 'O' Level. 'A' Level preferred.
- Permanent role. Able to commit at least 1 year.
- Flexible timing
- Willing for inter-centre travel (to Kovan) & deployment
- Strong interpersonal and communication skills
- Positive work attitude, self-driven, independent, team player with strong service mindset
- Responsibility is a MUST in this job - you need to be accountable, responsible and see through the job areas and tasks that you’re given.
**- MUST have INITIATIVE & be PROACTIVE. Passive & calculative attitude need not apply.**

**### Benefits: ###**
- Long service and performance bonus may be rewarded.

**### Working Hours & Location: ###**
- Hougang Central
- Tuesday to Friday: 3pm to 9.30pm
- Saturday and Sunday: 8.30am to 6.30pm

**### Good Things of the Job: Here’s What’s in It For You: ###**
- A Happy, Positive & Cheerful environment
- Being able to deal directly with kids, who are the most innocent & bubbly humans in society (who're not looking to deal you any harm when you're not looking)
- Seated most, if not ALL the time (who likes standing?)
- FULLY air-conditioned environment that is CLEAN and NOT dusty and NOT hot
- Endless learning opportunities - having a wide scale of operations, we are able to satisfy your ambitions & learning needs

**- Engaging job so do not expect to be bored with nothing to do or to do your own personal things.**

If this sounds like the beginning of a great new challenge for you..

We look forward to hearing from you

Work Remotely
- No

**Job Types**: Full-time, Part-time, Permanent, Contract
Part-time hours: 15 per week

**Salary**: $10.00 - $13.00 per hour

**Benefits**:

- Flexible schedule
- Food provided

Schedule:

- Flexible hours

Supplemental pay types:

- Performance bonus
- Retention bonus

**Experience**:

- Customer service: 1 year (preferred)

  • Assistant Port Ecosystem Executive

    7 days ago

    Singapore Customer Service Full time $40,000 - $60,000 per year

    Join us now to be eligible for a joining bonus of $5,000(Terms & Conditions apply)Job Description:You will be part of a team that serves as the primary point of contact for customers, providing real-time updates, resolving job/shipment issues, and coordinating internal operations and external stakeholders to deliver high service levels and achieving customer...

  • Customer Service Officer

    7 days ago

    Singapore THONG LEE CONTAINER SERVICE PTE. LTD. Full time

    Industry Type**:TRANSPORTATION**: - Position Title**:Customer Service Officer**: - Working Location: JURONG AREA - Working together with the customer to make sure that every container detail is proper and put onto the vessel - Using to PSA Portnet for monitoring the vessel berthing. - Create customer order to the internal system. - Duration:...

  • Officer / Customer Service Officer (Membership)

    2 weeks ago

    Singapore National Service Resort & Country Club Full time

    Officer / Customer Service Officer (Membership)National Service Resort & Country Club – Changi Responsibilities Handle membership enquiries via phone calls and emails on daily basis. Input and maintain up-to-date membership records,

  • Customer Service Officer

    2 weeks ago

    Singapore SAFRA National Service Association Full time $30,000 - $50,000 per year

    CUSTOMER SERVICES OFFICER @JRSingaporean onlyDuties / TasksCounter DutiesAttend to general members' and guests' enquiries on Clubhouse and association level activities and facilities.Process all Clubhouses booking in the computer system (SAFRA Management System – Online, etc). To know the use of manual receipts / the rates, in the event of a computer...

  • Customer Service Officer

    2 weeks ago

    Singapore National Service Resort & Country Club Full time $30,000 - $45,000 per year

    Handle membership enquiries via phone calls and emails on daily basis.Input and maintain up-to-date membership records, account status, members' particulars and account service requests received from members into CMS on a daily basis.Follow up and collect membership entrance fee due from new applications and/or membership renewals. These include calling...

  • Customer Service Officer

    1 week ago

    Singapore SAFRA National Service Association Full time

    **Singaporean only** **Duties / Tasks** **Counter Duties** - Attend to general members’ and guests’ enquiries on Clubhouse and association level activities and facilities. - Process all Clubhouses booking in the computer system (SAFRA Management System - Online, etc). To know the use of manual receipts / the rates, in the event of a computer...

  • Islandwide, SG

    2 weeks ago

    Singapore SAFRA National Service Association Full time

    Roles & Responsibilities CUSTOMER SERVICES OFFICER @JR Singaporean only Duties / Tasks Counter Duties Attend to general members’ and guests’ enquiries on Clubhouse and association level activities and facilities. Process all Clubhouses booking in the computer system (SAFRA Management System – Online, etc). To know the use of manual receipts / the...

  • Project Host

    7 days ago

    The Rutherford, Singapore, C Science Park Drive, #- Singapore Customer Service Full time $1,500 - $2,000 per year

    Job Scope:Ensure timely delivery of materials and equipment to the event venue.Send reminders to participants via WhatsApp group.Promote attendance and follow up with absentees.Maintain cleanliness of the venue throughout the event.Basic IT knowledgeDetails:Number of Hosts Needed: 7 physical hostsStart Date: By 2nd NovemberWorking Hours:10:30 AM – 1:30...

  • Customer Service Officer

    2 weeks ago

    Singapore VINCO SERVICE PTE. LTD. Full time

    Responsibilites - Process orders and prepare cargo delivery documents. - Investigate customer complaints and stock discrepancies upon delivery. - Assist in arranging cargo and follow up receipt/delivery status. - Plan and track local cargo delivery - Updates and monitor picking accuracy and warehouse activities. - Liaise and coordinate with warehouse and...

  • Part-time Customer Service Officer

    3 days ago

    Singapore Safra National Service Association Full time

    **We are hiring Part-Time Customer Service Officer (E1 CSO) across all 6 SAFRA EnergyOne Gyms** **Job Scopes**: - Mend SAFRA EnergyOne gym counter. - Provide SAFRA EnergyOne gym members with excellent Service Quality. - To assist members and guests on queries pertaining to SAFRA EnergyOne Membership and gym usage. - Collect all fee payments due to SAFRA...