Part-time Customer Service Officer

10 hours ago

Singapore Safra National Service Association Full time

**We are hiring Part-Time Customer Service Officer (E1 CSO) across all 6 SAFRA EnergyOne Gyms**

**Job Scopes**:

- Mend SAFRA EnergyOne gym counter.
- Provide SAFRA EnergyOne gym members with excellent Service Quality.
- To assist members and guests on queries pertaining to SAFRA EnergyOne Membership and gym usage.
- Collect all fee payments due to SAFRA EnergyOne and issue official receipt
- Check validity of SAFRA EnergyOne gym membership and shoe locker rental.
- To remind members of due date of their subscription fees and collect payment promptly.
- Make courtesy calls to members with outstanding arrears.
- Ensure verifiable SAFRA EnergyOne gym members' mobile app check in and issue a changing room locker key and towels (maximum 2 pieces) to gym users.
- Ensure SAFRA EnergyOne gym members on adhering SMM rules, proper check-in and check-out.
- Maintain proper accounting records for daily collection and submission on each day after each shift.
- To assist in any other duties assigned.

Work Remotely
- No

**Job Type**: Part-time

**Salary**: $8.50 per hour

Schedule:

- Day shift
- Early shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability

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