Student Relation Officer

1 week ago


Singapore Kaplan Learning Institute Pte Ltd Full time

COMPANY DESCRIPTION

Kaplan is one of the world’s largest and most diverse education providers with over one million students globally. Headquartered in US, Kaplan is part of Graham Holdings (formerly The Washington Post Company) and is its largest subsidiary.

Kaplan in Singapore has students from over 35 countries and regions. As a Lifelong Integrated Learning Partner, we offer over 450 academic programmes for higher learning and professional certification courses for skills development, providing opportunities for individuals to always stay relevant. To date, these opportunities have benefitted over 95,000 graduates.

We have a diverse team of individuals dedicated to our mission to help individuals achieve their educational and career goals, and build futures, one success story at a time. Our core values - Opportunity, Knowledge, Support, Integrity and Results - help guide the way we work.

At Kaplan, we provide a stimulating and professional working atmosphere with plenty of room for initiatives and growth.

DESIGNATION : Student Relation officer

RESPONSIBILITIES

**Key Roles and Responsibilities**
- Assist in coverage at frontline counter, occasionally at Library & Reception Counter when needed
- Attend to walk-in enquiries and course consultation for Kaplan Financial (FIA, ACCA, CFA, OBU & SCA).
- Handle enrolment procedures, checking contracts and collection of fees/charges.
- Process sales of Schweser Products & ACCA/FIA study materials.
- Help out with phone enquiries and other administrative jobs e.g. printing of Students’ access card.

QUALIFICATIONS

Diploma in any field

OTHER INFORMATION

Working hour:
Monday - Friday ~ 11am-8pm / 12pm - 9pm

Saturday ~ 9am - 3pm (twice per month)

Generic Competencies
- Customer Service Skills i.e. Handling Difficult Customers, Complaints Management, Processing Enquiries & Payment Processing
- Communications Skills (Telephone skills & Face-to-face)



  • Singapore Kaplan Learning Institute Pte Ltd Full time

    COMPANY DESCRIPTION Kaplan is one of the world’s largest and most diverse education providers with over one million students globally. Headquartered in US, Kaplan is part of Graham Holdings (formerly The Washington Post Company) and is its largest subsidiary. Kaplan in Singapore has students from over 35 countries and regions. As a Lifelong Integrated...


  • Singapore HYPERSCAL SOLUTIONS PTE. LTD. Full time

    **COMPANY DESCRIPTION** Kaplan is one of the world’s largest and most diverse education providers with over one million students globally. Headquartered in US, Kaplan is part of Graham Holdings (formerly The Washington Post Company) and is its largest subsidiary. Kaplan in Singapore has students from over 35 countries and regions. As a Lifelong...


  • Singapore SELF HELP GROUPS STUDENT CARE LIMITED Full time

    JOB DESCRIPTION Plan and conduct both indoor and outdoor activities for primary school students Ensure students' welfare and safety are being taken care of Supervise students to ensure completion of homework and that spelling revision is done Liaise with parents and form teachers to provide feedback on students' behavioural and learning progress REQUIREMENTS...


  • Singapore Singapore Management University Full time

    COMPANY DESCRIPTION Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university. Our commitment to attract...


  • Singapore MSPACE STUDENT CARE @ BEDOK PTE. LIMITED Full time

    **Job Description**: - Possess good interpersonal communication skills and being meticulous in work. - Proficient with Microsoft Office - Reception duties (eg. Receive and check deliveries, unbox parcels etc.) - Facilitate students during arrival/dismissal (Sign in/out in the app, Announce student's name etc.) - Assist with lesson preparations (eg. printing...


  • Singapore Navitas Full time

    ** Student Experience and Engagement Officer** The Student Experience and Engagement Officer is responsible for providing administrative and logístical support to enhance the student experience at Curtin Singapore. This role focuses on managing student activities, events, and career services to foster a vibrant campus community. The officer will work...


  • Singapore TALENT SCOUT STUDENT CARE CENTRE PTE. LTD. Full time

    **Job description**: We are looking passionate and committed individuals to join us as a centre manager/ centre head for our centre! **Roles and Responsibilities**: - Manage the daily operations of the centre. - Oversee daily management of student care services and student well-being. - Organise, plan and schedule classes, activities for the holiday...


  • Singapore River TRINITY INTERNATIONAL COLLEGE PTE. LTD. Full time $30,000 - $40,000 per year

    About the RoleWe are seeking a responsible and customer-oriented Student Admin Officer to support student affairs, front-desk operations, and administrative functions. This role focuses on service, coordination, and admissions support.Key ResponsibilitiesCustomer Service & Front Desk SupportHandle enquiries from students and parents via phone, email, and...


  • Singapore Yong Loo Lin School of Medicine Full time

    **Posting Start Date**:13/01/2025 **The Role** To support the Office for Students in its mission to support undergraduate medical student welfare by creating a nurturing environment of well-being in NUS Medicine. - Provide core administrative support for students in the areas of academics, physical/emotional well-being and professionalism and general...


  • Singapore ALPHA SKATES PTE. LTD. Full time $30,000 - $60,000 per year

    Job DescriptionThe Student Support Officer will be responsible for ensuring a smooth and positive experience for students enrolled in the academy. This role involves administrative support, communication with students and parents, and assisting coaches with logistics.Key Responsibilities:Student Enrollment & Onboarding: Manage registrations, payments, and...