Student Relation Officer

1 week ago

Singapore HYPERSCAL SOLUTIONS PTE. LTD. Full time

**COMPANY DESCRIPTION**

Kaplan is one of the world’s largest and most diverse education providers with over one million students globally. Headquartered in US, Kaplan is part of Graham Holdings (formerly The Washington Post Company) and is its largest subsidiary.

Kaplan in Singapore has students from over 35 countries and regions. As a Lifelong Integrated Learning Partner, we offer over 450 academic programmes for higher learning and professional certification courses for skills development, providing opportunities for individuals to always stay relevant. To date, these opportunities have benefitted over 95,000 graduates.

We have a diverse team of individuals dedicated to our mission to help individuals achieve their educational and career goals, and build futures, one success story at a time. Our core values - Opportunity, Knowledge, Support, Integrity and Results - help guide the way we work.

At Kaplan, we provide a stimulating and professional working atmosphere with plenty of room for initiatives and growth.

**RESPONSIBILITIES**

**Job Summary**:
We are looking for a dynamic and customer-oriented Student Relations Officer to join our team. In this role, you will be responsible for providing frontline customer service support to students, handling enquiries related to courses and services offered by Kaplan Financial, and ensuring a smooth enrolment process.

**Key Roles and Responsibilities**:

- Assist in coverage at frontline counter, occasionally at Library & Reception Counter when needed
- Attend to walk-in enquiries and course consultation for Kaplan Financial (FIA, ACCA, CFA, OBU & SCA).
- Handle enrolment procedures, checking contracts and collection of fees/charges.
- Process sales of Schweser Products & ACCA/FIA study materials.
- Help out with phone enquiries and other administrative jobs e.g. printing of Students’ access card.

**Requirements**:

- Prior experience in a customer service or student services role in the education industry
- Familiarity with accounting or finance courses such as FIA, ACCA, or CFA is a plus
- Strong interpersonal and communication skills
- Excellent problem-solving and multitasking abilities
- Able to work well under pressure and in a fast-paced environment
- Proficient in Microsoft Office and basic computer skills

If you are passionate about delivering exceptional customer service, thrive in a team-oriented environment, and have a strong desire to help students achieve their educational goals, we would love to hear from you.

**QUALIFICATIONS**
- Diploma or equivalent qualification

**OTHER INFORMATION**
Working hour:
Monday - Friday ~ 11am-8pm / 12pm - 9pm

Saturday ~ 9am - 3pm (twice per month)

Location: Singapore Central Area (Dhoby Ghaut MRT)

  • Student Relation Officer

    6 days ago

    Singapore Kaplan Learning Institute Pte Ltd Full time

    COMPANY DESCRIPTION Kaplan is one of the world’s largest and most diverse education providers with over one million students globally. Headquartered in US, Kaplan is part of Graham Holdings (formerly The Washington Post Company) and is its largest subsidiary. Kaplan in Singapore has students from over 35 countries and regions. As a Lifelong Integrated...

  • Student Relation Officer

    1 week ago

    Singapore Kaplan Learning Institute Pte Ltd Full time

    COMPANY DESCRIPTION Kaplan is one of the world’s largest and most diverse education providers with over one million students globally. Headquartered in US, Kaplan is part of Graham Holdings (formerly The Washington Post Company) and is its largest subsidiary. Kaplan in Singapore has students from over 35 countries and regions. As a Lifelong Integrated...

  • CHINESE LANGAUGE STUDENT CARE MENTOR

    2 weeks ago

    Singapore SELF HELP GROUPS STUDENT CARE LIMITED Full time

    About the role We are seeking a motivated and caring individual to join our team as a Student Care Officer (Mandarin‐speaking). We have islandwide locations available and the selected individual shall be based in a school‐based student care centre. The individual is required to deliver high‐quality care and supervision to children in our after‐school...

  • Student Care Officer, Office of Dean of Students

    3 days ago

    Singapore Singapore Management University Full time

    COMPANY DESCRIPTION Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university. Our commitment to attract...

  • Student Guidance Officer

    2 weeks ago

    Singapore ITE Institute of Technical Education Full time

    [What the role is] As a Student Guidance Officer (SGO) in the Student Services Department at ITE College West (CW), you will maintain student discipline as well as provide support for administrative work. [What you will be working on] As part of the team, you will: - Perform campus and community patrols - Conduct disciplinary talks and spot checks on...

  • Assistant Manager, Office for Students

    6 days ago

    Singapore Yong Loo Lin School of Medicine Full time

    **Posting Start Date**:13/01/2025 **The Role** To support the Office for Students in its mission to support undergraduate medical student welfare by creating a nurturing environment of well-being in NUS Medicine. - Provide core administrative support for students in the areas of academics, physical/emotional well-being and professionalism and general...

  • Student Support Officer

    4 days ago

    Singapore ALPHA SKATES PTE. LTD. Full time $30,000 - $60,000 per year

    Job DescriptionThe Student Support Officer will be responsible for ensuring a smooth and positive experience for students enrolled in the academy. This role involves administrative support, communication with students and parents, and assisting coaches with logistics.Key Responsibilities:Student Enrollment & Onboarding: Manage registrations, payments, and...

  • Associate / Senior Officer, Student Admin (Contract

    3 days ago

    Singapore Singapore University of Technology and Design Full time

    **Associate / Senior Officer, Student Admin (Contract till 31 March 2026)**: - Job Req ID: 1626- Employee Category: Admin- Department: Office of Student Affairs**Associate / Senior Officer, Office of Student Administration (Contract till 31 March 2026)** **About the Role** The primary mission of the Office of Student Administration (OSA) is to facilitate...

  • Student Welfare Officer

    6 days ago

    Singapore VICTORIA WORLD ACADEMY PTE. LTD. Full time

    Job Overview: Key Responsibilities: Hostel Management:Oversee the daily operations of the student hostels, ensuring a safe, healthy, and positive living environment. Ensuring Student's well-being is being taken of. Address and resolve any issues or conflicts that arise within the hostel community. Organize and supervise hostel activities and events that...

  • Student Guidance Officer

    5 days ago

    Singapore ITE Institute of Technical Education Full time

    [What the role is] As a Student Guidance Officer (SGO) in the Student Services Department at ITE College Central (CC), you will maintain student discipline as well as provide support for administrative work. [What you will be working on] You will provide guidance to students on disciplinary issues, assist in designing and running of programmes for youth...