Guest Relation Manager

4 days ago


Singapore EAGLE I SECURITY SERVICES PTE. LTD. Full time

_Welcome and greet all visitors including tenants and their guests. _
- _Oversee the concierge counter and handles all tenants/residents/guests' inquiries. _
- _Handle complaints and suggestions with professionalism. _
- _Assist in administrative support to management office whenever necessary. _
- _Ensure visitors are signed in and out via Trace-Together and/or visitor management books. _
- _Assist and handle all types of deliveries such as parcels, food, documents, etc. _
- _Notify hosts that their guests have arrived. _
- _Direct visitors to their meeting venue. _
- _Refuse entry to persons who have not been pre-registered or where the host is not contactable. _
- _Ensure Lobby & Reception comply with Covid-19 Safe Management Measures. _
- _Keep the reception area clean and tidy. _
- _Handle other general ad-hoc duties as assigned._



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