Guest Relations Manager

Oversee and manage shifts effectively to ensure a smooth and effective overall operation by guiding colleagues on and personally be involved in all required aspects of the department. - Supervise and train all Guest Relations duties including auditing of Colleagues. - Inspect all VIPs rooms prior to arrival and ensure all requests are met. - Is the key...

As the Guest Relations Manager, you shall willingly and diligently carry out the duties assigned to you from time to time, including but not limited to the following:Handle phone calls and inquiries relating to reservations.Greet and coordinate the seating of guests.Recognize the regular guests and highlight to the Executive Chef / Restaurant Manager about...

**Overview** We are looking for an outgoing Manager for the Guest Relations department with the ability to make our customers feel at home and to guarantee their contentment. You will furnish clients with above-and-beyond service to ensure a memorable and genuine experience. The goal is to sponsor a helpful image by honouring guests’ requests and to...

**JOB SUMMARY Serves as the Manager on Duty to oversees all aspects of the guest relations function to achieve the highest possible guest satisfaction to current and future VIPs. Ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Responsible for...

**Responsibilities**: Provide upscale guest service experiences for clients Ensure clients are properly greeted upon their arrival Promptly address guests’ requests Actively listen to and resolve complaints Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer concerns Manage guest relations team to...

**Responsibilities**: - Provide upscale guest service experiences for clients - Ensure clients are properly greeted upon their arrival - Monitor daily bookings and ensure assigned rooms are prepared prior to cusomter coming - Promptly address guests’ requests - Actively listen to and resolve complaints - Coordinate and manage communication between guests...

**Responsibilities** The ability to develop and maintain an elegantly appointed environment. To know who our guest are and provide them with the highest product and service they want. A feature of this position will be the ability to link reservations, events with operations through ongoing communication and training of our hosts and reservation...

We are looking for outgoing and dynamic individual to join us as Guest Relations Manager! **Responsibilities**: Work closely with the managers in front desk operations management Answer calls, note down booking reservations and update accordingly Coordinate private events for large group reservations Ensure prompt and polite service in greeting guests...

**Responsibilities**: - Responsible for the daily operations and guest relations of the Front Office, creating a memorable experience - Ensure high guest satisfaction to build loyalty and return business - Maintain smooth relationship between the Management and guests, resolve issues arising from guest complaints and attend to requests - Assist the Front...

Monitor daily bookings and ensure assigned rooms and tables are prepared prior to guest arrival. - Actively listen to and resolve complaints. - Ensure all guests and VIPs will receive personalized services. - Direct, coach and manage guest relations team to ensure all standards and operating procedures are adhered to. - Responsible for welcoming guests in a...