Apac Inside Sales Manager

4 days ago

Downtown Core, Singapore Integrated DNA Technologies (IDT) Full time

Supervises and directs inside sales staff which would include employee hiring, training, evaluations and discipline
- Demonstrates and coaches for effective selling skills and product understanding to uncover customer needs to position an appropriate solution.
- Maintains and develops strategic partnerships with key customers and leverage internal resources, when necessary, to achieve the highest level of customer satisfaction
- Responsible for the sales funnel management for Inside Sales in the region
- Completes funnel management leadership training and coaches the team using the tool.
- Supports development of and acts as mentor to Inside Sales Team, setting the example of success.
- Assists in designing new processes to optimize team efficiency and performance.
- Sets priorities for IS team to support the priorities and goals of the region.
- Participates in kaizens, workshops, and projects as Inside Sales representation.
- Exemplifies collaborative relationships cross functionally.
- Participates in sales activities including tradeshows, customer field visits with field sales representatives, regional or global sales meeting.
- Further develops technical knowledge by participating in educational opportunities and applies it to the team’s selling activities.
- Sets specific goals for each staff member in accordance to regional sales strategy
- Monitors and analyzes performance of inside sales staff members and territories
- Assess sales practices to create improvement
- Presents monthly activity and performance updates to the region and other stakeholders
- Participates in training and ongoing staff meetings
- Analyzes market dynamics in order to develop adequate short-, mid
- and long-term strategy
- Supports the achievement of sales targets regionally
- Demonstrates and upholds behavior consistent with the Integrated DNA Technologies Core Values and delivers the Integrated DNA Technologies experience to customers and other business associates
- Prospects new customers to understand customer research needs, establish relationship and promote solutions.
- Maintains and expands CRM database of prospects with assigned territories.
- Maintains and improves quality results by following standard work.
- Participates in training and ongoing staff meetings.
- Demonstrates behavior consistent with the Integrated DNA Technologies Core Values.
- Performs other duties as assigned.
When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

If you’ve ever wondered what’s within you, there’s no better time to find out.

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